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Author Topic: Long wait (~1 minute) after (video) title selection  (Read 290 times)

NuthinFancy

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Long wait (~1 minute) after (video) title selection
« on: March 13, 2025, 06:15:16 pm »
JRiver 33 has recently started taking an inordinate amount of time after clicking on a title to begin displaying anything.
A totally black screen is displayed for approximately one minute.  This used to be a second or two.

Restarted JRiver.
Restarted Windows 10 PC. 
Restarted NAS (wired).
No change.

I have made no changes to any component in the system or anywhere else in the network, hardware, etc. for that matter.

Has anyone else encountered this annoying behavior?
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JimH

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Re: Long wait (~1 minute) after (video) title selection
« Reply #1 on: March 13, 2025, 06:26:48 pm »
It's not JRiver.  Could be an antivirus.  What do you use?  Did you configure it?
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NuthinFancy

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Re: Long wait (~1 minute) after (video) title selection
« Reply #2 on: March 14, 2025, 05:16:41 pm »
Using MalwareBytes.
Is there a Wiki on configuring this?

Uninstalling is not an option.
Every other application I run is fine with it.
Not exactly an unknown in the AV marketplace.
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JimH

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Re: Long wait (~1 minute) after (video) title selection
« Reply #3 on: March 14, 2025, 05:19:05 pm »
Take a look at the antivirus problems here: https://yabb.jriver.com/interact/index.php?topic=86096.msg588759#msg588759

Many are caused by Malwarebytes.

Windows Defender is a better choice.

Uninstalling Malwarebytes will tell you if it's causing the problem. 
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