It may be, but the book tells you nothing.
My Cell Phone Mishaps:
I went to the bathroom and dropped it into the toilet bowl, since i just got that phone cause the other stopped working they did not give me a discount on my phone for the next one. and i did not have insurance on it.
About a month later I wanted to heat up my coffee, so i put my coffee cup or what i thought was my coffee cup in the microwave.
When I turned i noticed my coffee cup was still in my hand. i then wondered what i put in the microwave and just then a bright flash was seen and a loud "Boom" sound was heard throughout the housing area.
Opening up the microwave it was too late for my phone and my microwave. so did i not only need to buy a phone but i had to buy a microwave. not just any microwave my wife wanted the exact same model.
So after finding out they no longer made that model she found 3 in some warehouse in Charlotte north Carolina. so she had Lowe's ship it to us. I picked it up and drove it home. After I plugged it in I found it was defective, so sue took it back to Lowe's.
At first they did not want to get us a new one, but sue gets nasty so she asked for 1. the store manager, and the corporate phone number. It did not take long for them to take the microwave back and order the other one that was left in the warehouse in Charlotte north Carolina. this one worked and she was happy.
AT&T would not replace the phone because it was not insured against putting it in the microwave, only if i lost it. so i told them i lost it. they told me since i already told them i put it in the microwave it was not covered for microwave abuse.
I then asked if i could have a $50 discount. They said i could not get a discount because I just got a discount for another phone and it was within 12 months since I had gotten a discount. So I had to pay full price.
About a month later, I had the phone and insurance for it including mishaps. the cat decided he wanted more room on the counter so he pushed my new phone into the cat water bowl.
So the Insurance company sent me a new phone that I have now, camera, Internet (that I don't use since I can't hardly see the screen).
This phone is not as good as the last phone that I paid $300 for, and have had this one for like 8 months.