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Author Topic: Can't access CDDB server or check for updates?  (Read 2783 times)

rickscogland

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Can't access CDDB server or check for updates?
« on: August 04, 2002, 06:44:58 am »
I must have some settings wrong because I have these two problems.  Everything had been working fine, but now, I have two problems …

Whenever I click on “check for updates” I get this message:

“Failed to connect to a server”

And more importantly, whenever I try to acquire CDDB info I get this message:

“CDDB server can’t be found (82fa008)”

I think I have an open connection to the internet via AT&T Broadband.  I do have a LinkSys router, but I don’t have any other firewall installed.  I am running Media JukeBox version number 8.0.336.

Does anyone have any suggestions?

My email address is: rickscogland@attbi.com
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KingSparta

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RE:Can't access CDDB server or check for updates?
« Reply #1 on: August 04, 2002, 06:55:10 am »
If You Have A Proxy Enter The Proxy Info In Internet Explorer In The CDDB Setup.

Your Router Maybe Blocking.

Or

If You Have Windows XP, Make Sure The Windows XP Firewall Is Turned Off.

Listening to: 'Feel Like Singin (Def Classic Radio Edit)' from '100% Pure Dance' by 'Sandy B' on Media Jukebox
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #2 on: August 04, 2002, 07:57:08 am »
I'm not a proxy user.  The only devices on my network are this PC and my Xbox (which I have yet to use on-line yet).

I have Windows ME (not XP).

Nothing about my router has changed as far as I know.

I checked my setting in CCDB setup and it wont hold my password, but when I type it in and click "update" it once again says "cant find server."  I *can* access on-line sites from MJ, but nothing about CDDB.

Anything else I can check?
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KingSparta

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RE:Can't access CDDB server or check for updates?
« Reply #3 on: August 04, 2002, 08:02:28 am »
Not Sure I Can Think Of Anything Else.


Listening to: 'Mothership Connection' from 'The Best Of' by 'Parliament' on Media Jukebox
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Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio
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Fayetteville, NC, USA

gateley

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #4 on: August 05, 2002, 06:14:54 am »
Hi rickscogland,

Still having problems?

j
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #5 on: August 05, 2002, 07:18:49 am »
Problems still existed as of last night (I'm now at work and haven't had time to check this morning, but I expect they still exist now).
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gateley

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #6 on: August 05, 2002, 10:53:39 am »
CDDB had some problems over the weekend, but I just tried them and connected without a problem. Is "check for updates" failing when you
click "help->check for updates" or after you choose a package to update?

Thanks,

j
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #7 on: August 05, 2002, 11:10:09 am »
"CDDB had some problems over the weekend"

It always makes me feel more comfortable knowing that it wasn't me who was doing something wrong, so I hope that was my problem!

"I just tried them and connected without a problem"

Good ... even better news!

"Is check for updates failing when you click:
help->check for updates
or after you choose a package to update?"

I already had the most recent update ... I just wanted to see which functions were working and which were not, so I clicked:
help->check for updates
even though I already knew there were no new updates available ... maybe that always happens if you already have the most recent version?

So unless anyone else has any suggestions, it looks like I need to try again tonight (with a very popular CD just to make sure) and report my results here.  Maybe I don't have a problem after all?
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gateley

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RE:Can't access CDDB server or check for updates?
« Reply #8 on: August 05, 2002, 11:43:29 am »
>Maybe I don't have a problem after all?

For CDDB this is true, for the check for updates, I'm not so sure. Let me know...

j
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #9 on: August 07, 2002, 05:57:27 pm »
OK, I do still have issues ... all problems still exist ... sorry to seem like such a big:
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #10 on: August 07, 2002, 06:01:14 pm »
Why would it say, "CDDB server can't be found?"
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #11 on: August 09, 2002, 05:45:27 pm »
For a day or so, my problem went away, but as of right now, the problem is back.  In other threads, people asked me to post the following info in order to better assist me:

Media Jukebox PLUS 8.0.336
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: Intel Pentium III 730 MHz MMX
Memory: Total - 129 MB, Free - 16 MB
OS: Microsoft Windows Me

Internet Explorer: 6.0.2600.0000
ComCtl32.dll: 5.50.4704.1100
Shlwapi.dll: 6.00.2600.0000
Shell32.dll: 5.50.4134.100
wnaspi32.dll: 2, 0, 0, 0 , ASPI for WIN32 DLL, Copyright © Adaptec 1995
Aspi32.sys: N/A
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #12 on: August 10, 2002, 05:14:10 pm »
Just bumping this message because the problem still exists and I see others have the same problems with the "can not access server" message popping up every time MJ attempts to access the internet.
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #13 on: August 11, 2002, 04:35:34 pm »
Problems still exist ... bump.
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John Gateley

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RE:Can't access CDDB server or check for updates?
« Reply #14 on: August 11, 2002, 08:43:51 pm »
Hi Rick,

Send me an e-mail at gateley @ jriver.com, I'll be checking into this sometime tomorrow. If you can help me debug this (try debugging versions) I'd appreciate it.

Thanks,

j
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #15 on: August 12, 2002, 06:21:14 am »
OK, problems still exist, so I just sent you an email.
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #16 on: August 12, 2002, 05:10:00 pm »
Problem still exists after downloading the most current version of Media JukeBox.  Here is my new setup info ...

Media Jukebox PLUS 8.0.347
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: Intel Pentium III 731 MHz MMX
Memory: Total - 129 MB, Free - 33 MB
OS: Microsoft Windows Me

Internet Explorer: 6.0.2600.0000
ComCtl32.dll: 5.50.4704.1100
Shlwapi.dll: 6.00.2600.0000
Shell32.dll: 5.50.4134.100
wnaspi32.dll: 2, 0, 0, 0 , ASPI for WIN32 DLL, Copyright © Adaptec 1995
Aspi32.sys: N/A
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rickscogland

  • Guest
RE:Can't access CDDB server or check for updates?
« Reply #17 on: August 12, 2002, 06:13:46 pm »
Ahhh!  I shouldn't have downloaded the most recent version ... not I can't even rip a CD to MP3 at all, even if I try to enter in the CD info by hand!  It said something about "ASPI not found" ... but I can't get the exact message to come back.  Now I am really frustrated!!!
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