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Author Topic: Install problem  (Read 3185 times)

SThatcher

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Install problem
« on: January 29, 2017, 01:57:42 pm »
Have tried to load the latest upgrade to MC 22 (59) but it keeps sticking at 41% even though I have waited for up to an hour for it to install.
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Matt

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Re: Install problem
« Reply #1 on: January 29, 2017, 03:39:35 pm »
Maybe you're running out of disk space?

Extract the files manually using 7-zip (it's a free download).  Just open the Media Center executable you downloaded with 7-zip in the right-click menu after you install it.

Then run Install.exe from the top.
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Matt Ashland, JRiver Media Center

SThatcher

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Re: Install problem
« Reply #2 on: January 30, 2017, 12:57:48 pm »
Tried all that a number of times with no success.  No problem with disk space.
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Awesome Donkey

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Re: Install problem
« Reply #3 on: January 30, 2017, 01:02:36 pm »
Anti-virus, perhaps?
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SThatcher

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Re: Install problem
« Reply #4 on: February 10, 2017, 06:15:53 am »
No problem with anti-virus - have been using the same one for years with MC with no issues.
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JimH

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Re: Install problem
« Reply #5 on: February 10, 2017, 07:41:50 am »
It still could be the antivirus.  That it has worked in the past doesn't prove anything.
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SThatcher

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Re: Install problem
« Reply #6 on: February 21, 2017, 07:54:29 am »
What should I do then - switch it off and try update again?
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Matt

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Re: Install problem
« Reply #7 on: April 04, 2017, 03:43:20 pm »
Please uninstall the anti-virus and then try again.  It's the only way to know for sure.
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Matt Ashland, JRiver Media Center
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