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Author Topic: orphaned account  (Read 408 times)

hihead

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orphaned account
« on: May 24, 2023, 02:36:23 pm »

Hi.  I am a long time user of Media Center, but I haven't used it for the past few years.  I have registered multiple times, but I don't have access to old e-mail addresses nor do I remember what username and password I entered when I registered.  Is it possible to look up my account by my first name, and to change the license so that it works with my current e-mail address?  My name is Ethan Quirt.  I will send a photo of my drivers license or passport, if necessary, to validate my identity.  The e-mail address I probably used but no longer have access to is ethan@quirt.net.  My current e-mail address is hihead@icloud.com.  Please let me know how I can obtain whatever license I purchased, and how to upgrade from that to the most recent version.  Thank you very much.
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JimH

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Re: orphaned account
« Reply #1 on: May 24, 2023, 03:14:54 pm »

weatherwood?

You can change your email on the Restore Page if you remember your password.

Here's how to upgrade:  https://yabb.jriver.com/interact/index.php/topic,135680.0.html

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hihead

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Re: orphaned account
« Reply #2 on: May 24, 2023, 05:17:34 pm »

Thank you.
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