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[laerm]

hey all -

i've been having a couple video issues since i upgraded to MC13.

1. when in theater view, occasionally the black background of the default obsidian skin will change to white (making all text unreadable). this happens usually when i hit back more than once in succession. i use the bottom half of the "now playing" window for track info, but if i have a visualisation selected (such as equalizer), the visualisation does not show up.

2. DVD playback is all kinds of issues. stuttering, crashing if i skip chapters quickly, etc. the most unusual is the video window disappearing when i hit play on a dvd. if i then hit CTRL+4 to back out regular theatre view, and CTRL+4 again, most of the time it comes back. sometimes, it does not.

my machine is a P4 2.6, 2GB RAM, radeon 9800 XT video card (drivers updated a few days ago). the only way to get it to act right (i.e. not have a white background) is to restart my computer.

any thoughts?
thanks!
micah

[JimH]

The white background sounds like a video driver issue.  Maybe try downloading and installing again.

For DVD playback, this guide may be helpful:
http://wiki.jrmediacenter.com/index.php/DVD_Playback

[laerm]

The white background sounds like a video driver issue.  Maybe try downloading and installing again.

download and reinstall MC or the video drivers?

thanks -
micah

[JimH]

The drivers.

[laerm]

i downloaded and reinstalled my video drivers and it worked well until i tried to play a dvd. then MC crashed, and when i restarted it, it went to the white background in theatre view again. i poked around in the video driver settings and i saw it could log errors. i turned that on and grabbed the error next time it went white-screen. don't know if this is helpful or not, but it's something...

thanks for your help and patience.
micah

Code: [Select]

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/22/2009
Time: 12:52:03 PM
User: N/A
Computer: BATHYSPHERE
Description:
Faulting application media center 13.exe, version 13.0.104.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 6d 65 64   ure  med
0018: 69 61 20 63 65 6e 74 65   ia cente
0020: 72 20 31 33 2e 65 78 65   r 13.exe
0028: 20 31 33 2e 30 2e 31 30    13.0.10
0030: 34 2e 30 20 69 6e 20 75   4.0 in u
0038: 6e 6b 6e 6f 77 6e 20 30   nknown 0
0040: 2e 30 2e 30 2e 30 20 61   .0.0.0 a
0048: 74 20 6f 66 66 73 65 74   t offset
0050: 20 30 30 30 30 30 30 30    0000000
0058: 30 0d 0a                  0..     

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 1/22/2009
Time: 12:52:43 PM
User: N/A
Computer: BATHYSPHERE
Description:
Fault bucket 1111564280.
Data:
0000: 42 75 63 6b 65 74 3a 20   Bucket:
0008: 31 31 31 31 35 36 34 32   11115642
0010: 38 30 0d 0a               80..   


[JimH]

Try a google search to see if you can find out more about the version of the video driver you're using.  The latest is not always the best.

[glynor]

You don't have that 9800 XT overclocked, do you?  Or flashed from a 9800 Pro to an XT firmware?

I haven't used any of my 9800s in a while (in fact, I just gave my 9800 XL away a month ago), but up until then they worked with the current Catalyst drivers (and certainly with MC).  They shouldn't be having that sort of problem, for sure.