In this 'YouTube' connected world and the old adage that a picture (never mind moving pictures) is worth a 1000 words I'm surprised that the JRiver people don't produce set up/walk through/install/how to videos.
I've been using JRiver for 6 months+ (mainly for audio) and am still learning about it as I've only just scratched the surface of its extensive features/capabilities. It can be very daunting for new users as it is very feature rich and I fear some people (ie customers) may be put off by the steep learning curve.
Some videos/guides/tutorials helped me when I was starting out but surprisingly none of them were produced by JRiver. Some in house guides would surely help reduce time spent on support messages on the forum and attract more custom. . .
These are the ones I used: (they aren't for the latest version of JR but the fundamentals hold up extremely well)
http://www.audiocircle.com/index.php?topic=121419.0http://www.computeraudiophile.com/content/436-jriver-media-center-17-detail/http://assassinhtpcblog.com/jriveraudiophile/I should mention the Wiki. The Wiki is something I use now to delve deep/research into a specific topic but it didn't give me the broad picture/overview I was looking for when just starting out. It, by its very nature, is quite 'wordy' and not easily digestible. I learnt so much more in such a short period of time from the audio circle videos in a much more digestible format. Being able to see what was being talked about (mistakes and all - we all make mistakes!
) in a simple screen capture really taught/showed me a lot about JRiver in just a few 10s of minutes.
Spike