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Author Topic: Help with Registration  (Read 1335 times)

Jeremy1234

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Help with Registration
« on: January 15, 2017, 07:18:56 am »

Hello, I wasnt sure if support has a separate email but couldnt find one so I will post my question here hoping it is read by them :)

A year or so ago I bought a full license for MC20.  When MC21 was about to be released I bought a upgrade license for it.  It turns out I never installed MC21 or used the license I had bought.  I recently bought a new computer and installed the new version MC22.  Is it possible to get a license for this new version without having to pay the full upgrade price?  I am hoping this will be considered because I bought the upgrade for MC21 which was never used.  I assume your servers have a way of confirming MC21 was never registered on my end.  Things are a little tight on my end and hoping I don't have to pay twice to get the newer version.

Thanks for your consideration and support!   

Jeremy
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JimH

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Re: Help with Registration
« Reply #1 on: January 15, 2017, 08:33:22 am »

If you have an MC21 license, you can install MC21 and use it.  Otherwise, you can upgrade at a discount.
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