INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: How to get rid of JRiver 25 nag screen to purchase?  (Read 2074 times)

bhahn

  • Junior Woodchuck
  • **
  • Posts: 66
How to get rid of JRiver 25 nag screen to purchase?
« on: March 22, 2019, 05:03:12 pm »
How do I get rid of the nag screen to Purchase J River 25 which pops up constantly in the Action Window on both my computers despite the fact I have already purchased the upgrade (this also occurred in J River 24)?

Thanks. 
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: How to get rid of J River 25 nag screen to purchase?
« Reply #1 on: March 22, 2019, 05:05:04 pm »
Download and install the latest MC24 from the forum.  If it finds an MC25 license, it won't remind you again.
Logged

bhahn

  • Junior Woodchuck
  • **
  • Posts: 66
Re: How to get rid of J River 25 nag screen to purchase?
« Reply #2 on: March 22, 2019, 05:54:22 pm »
I'm presently running version 24.0.75 (64 Bit) which I believe is the current version and am still receiving the nag messages.
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7804
  • Autumn shade...
Re: How to get rid of J River 25 nag screen to purchase?
« Reply #3 on: March 22, 2019, 05:55:53 pm »
24.0.78 is the latest, which has the upgrade nag change.

https://yabb.jriver.com/interact/index.php/topic,119837.0.html
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: How to get rid of J River 25 nag screen to purchase?
« Reply #4 on: March 22, 2019, 06:53:51 pm »
Quote from: Awesome Donkey on March 22, 2019, 05:55:53 pm
24.0.78 is the latest, which has the upgrade nag change.
Did you install your MC25 license?
Logged

PINK FLOYD

  • Member
  • *
  • Posts: 4
Re: How to get rid of JRiver 25 nag screen to purchase?
« Reply #5 on: March 23, 2019, 01:30:05 pm »
I purchased MC25 long time ago and I am tired of getting the nag notice every time I open MC 22.  Don't tell me to install MC25.  I will do it when I am ready.  JRiver knows I have paid already, yet you continue to nag everyone.  Turn it off. >:(
Logged

millst

  • Galactic Citizen
  • ****
  • Posts: 256
Re: How to get rid of JRiver 25 nag screen to purchase?
« Reply #6 on: March 23, 2019, 01:32:09 pm »
People who choose not to upgrade to MC25 shouldn't be nagged either.
Logged

swiv3d

  • Guest
Re: How to get rid of JRiver 25 nag screen to purchase?
« Reply #7 on: March 23, 2019, 01:37:24 pm »
Select disable automatic updates in Help>Update channels. But really why the fuss?
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7804
  • Autumn shade...
Re: How to get rid of JRiver 25 nag screen to purchase?
« Reply #8 on: March 23, 2019, 01:51:25 pm »
Like swiv3d said, turning off auto-update will disable the nag.
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: How to get rid of JRiver 25 nag screen to purchase?
« Reply #9 on: March 23, 2019, 01:59:04 pm »
Quote from: PINK FLOYD on March 23, 2019, 01:30:05 pm
I purchased MC25 long time ago and I am tired of getting the nag notice every time I open MC 22.  Don't tell me to install MC25.  I will do it when I am ready.  JRiver knows I have paid already, yet you continue to nag everyone.  Turn it off. >:(
Install the MC25 license.
Logged

millst

  • Galactic Citizen
  • ****
  • Posts: 256
Re: How to get rid of JRiver 25 nag screen to purchase?
« Reply #10 on: March 25, 2019, 01:29:53 am »
Quote from: swiv3d on March 23, 2019, 01:37:24 pm
Select disable automatic updates in Help>Update channels. But really why the fuss?
Then you lose automatic updates. Not a huge thing with MC24 phasing out, but the "no big deal" attitude is one reason why the web is so obnoxious. Popups, popovers, forced account creations, cookie warnings, nag screens to use an app instead of a browser, etc. People just want to get things done.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: How to get rid of JRiver 25 nag screen to purchase?
« Reply #11 on: March 25, 2019, 06:55:40 am »
Quote from: millst on March 25, 2019, 01:29:53 am
Then you lose automatic updates. Not a huge thing with MC24 phasing out, but the "no big deal" attitude is one reason why the web is so obnoxious. Popups, popovers, forced account creations, cookie warnings, nag screens to use an app instead of a browser, etc. People just want to get things done.
We depend on upgrades.  They are about a very significant part of our business.  Email has become unreliable.  Microsoft has been blocking our email.

We added the upgrade message recently.  We'll continue to try to tune it so it's more acceptable.  We made a significant step toward that in the last build of MC24.
Logged

Vocalpoint

  • Citizen of the Universe
  • *****
  • Posts: 2007
Re: How to get rid of JRiver 25 nag screen to purchase?
« Reply #12 on: March 26, 2019, 04:18:54 pm »
Quote from: JimH on March 25, 2019, 06:55:40 am
We added the upgrade message recently.  We'll continue to try to tune it so it's more acceptable.  We made a significant step toward that in the last build of MC24.

Jim,

We get that you depend on upgrades - so do we :)

And I do not have a problem with being notified ONCE - but any more than that and I get frosty.

There should be a check on that box (or some sort of mechanism) that basically says "Do not display this message again"

Up to you on how to implement - but this is standard process world wide now.

VP
Logged
Pages: [1]   Go Up
« previous next »