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Author Topic: Bought Two JRiver Media license but none of them showing valid now  (Read 905 times)

BladeIX

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JRiver Media Center 29 Master License
INVOICE
01/28/2022

And JRiver Media Center 28 Master License
INVOICE
10/22/2021

But both license showing invalid now and none of them is working and i bought with same email address i used here.

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Matt

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Re: Bought Two JRiver Media license but none of them showing valid now
« Reply #1 on: February 18, 2022, 11:32:38 am »

Make sure you install the latest build so it works with the new license.
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Matt Ashland, JRiver Media Center

BladeIX

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Re: Bought Two JRiver Media license but none of them showing valid now
« Reply #2 on: February 18, 2022, 11:56:57 am »

Make sure you install the latest build so it works with the new license.

Already tried, but not working, both license showing invalid and both are master license. Plus one is around 5 months old and another is near a month old.
Both license shows invalid in program and I tried to valid my mail here :

https://rover.jriver.com/cgi-bin/restore.cgi

but not working and i tried to forget password not working as well as it shows no registered email found,
However, I have mail i got from JRiver after I purchase license.
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JimH

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Re: Bought Two JRiver Media license but none of them showing valid now
« Reply #3 on: February 18, 2022, 01:22:52 pm »

Are you using 28.0.105?
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BladeIX

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Re: Bought Two JRiver Media license but none of them showing valid now
« Reply #4 on: February 18, 2022, 07:03:23 pm »

Are you using 28.0.105?

Yup, nope i am using 28.0.106 but will try old versions now but it's so weird like even when i want to restore my password or change email, it says no registration info with that email address. But i checked my mail box again and there are two purchases mail from jriver media and mail address is correct as well.
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JimH

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Re: Bought Two JRiver Media license but none of them showing valid now
« Reply #5 on: February 18, 2022, 07:35:13 pm »

I've checked for a license with the email you used for your forum registration and I can't find one.  You could send your details to me so I can check further.

jimh at jriver
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BladeIX

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Re: Bought Two JRiver Media license but none of them showing valid now
« Reply #6 on: February 18, 2022, 07:39:11 pm »

I've checked for a license with the email you used for your forum registration and I can't find one.  You could send your details to me so I can check further.

jimh at jriver

jimh@jriver.com
sent with details in above email mail.
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JimH

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Re: Bought Two JRiver Media license but none of them showing valid now
« Reply #7 on: February 18, 2022, 08:02:00 pm »

I also replied just now to your email.  Your email was in my Spam folder.
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