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Author Topic: JRiver Media Center 32 Won't Find or Load Album Artwork  (Read 184 times)

Robertc16

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JRiver Media Center 32 Won't Find or Load Album Artwork
« on: March 11, 2024, 10:22:15 am »

Hi, I have a paid Version 32 Master License. When I insert a CD, the software cannot find any album artwork automatically or from the Internet. I have the latest upgrades, etc. installed. I am on Windows 11. I can add artwork manually, but it's a lot of work to do that. Anybody have any ideas why this is happening? Is the service's online database down? Much appreciate any help or ideas you can provide. Thank you.
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Awesome Donkey

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Re: JRiver Media Center 32 Won't Find or Load Album Artwork
« Reply #1 on: March 11, 2024, 11:58:28 am »

There's server issues happening currently due to an internet outage at JRiver's HQ.
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I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2024 Update (24H2) 64-bit + Ubuntu 24.04 LTS Noble Numbat 64-bit | Windows 11 2024 Update (24H2) 64-bit (Intel N305 Fanless NUC 32GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

Robertc16

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Re: JRiver Media Center 32 Won't Find or Load Album Artwork
« Reply #2 on: March 11, 2024, 12:46:31 pm »

Thank you. Great that you were able to find this out? How did you do it? Does JRiver normally post an announcement somewhere? I can't find one. I had to search the Interact Forum. Took me awhile to find it. Thanks. 
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JimH

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Re: JRiver Media Center 32 Won't Find or Load Album Artwork
« Reply #3 on: March 11, 2024, 01:00:49 pm »

We expect things to be working a few hours.
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