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Author Topic: Surround Problem  (Read 50 times)

TeeJay

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Surround Problem
« on: Yesterday at 11:20:12 am »

I bought v. 33, but switched to an older (23), the key is not valid (according to your docs), I cannot buy a v.23 key anymore

From version 24 on (at least at 25) up to current the right surround channel is not working anymore.

Also the player stops after 5 minutes playing, now wave, but the button is in 'Play' , stopping and starting (sometimes multiple times) can resolve the problem somehow. (This is also in v.23 and 33)

I use win10 and stream from QNAP NAS (WLAN), the normal working from it is fine. When MC plays, there are no problems.
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JimH

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Re: Surround Problem
« Reply #1 on: Yesterday at 11:25:40 am »

Surround Sound is working in all versions.  Your setup may be the problem.

Test from Windows Control Panel > Sounds to make sure it works there.

Don't forget to configure Windows Defender. 

Test playback from a local drive, not the NAS.

We occasionally see hardware problems.  Here's an example:  https://yabb.jriver.com/interact/index.php/topic,24031.msg975486.html#msg975486
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TeeJay

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Re: Surround Problem
« Reply #2 on: Yesterday at 11:59:01 am »

Hi JimH, thank you, I will test.
But it definitly must be a break from 23 to 25, because it works in 23 and no more in 25.

This play interruption was in all versions, maybe it is a network problem, but after the first stop it plays the whole day   8)
One can not tell why.
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TeeJay

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Re: Surround Problem
« Reply #3 on: Yesterday at 12:11:38 pm »

BTW,
i will send my sound config and test results for your interest some other day.
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