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[djlefreak]

OK Here's the deal...

Windows is installed on Drive C:
Media Center was installed on Drive E:
Drive E: Crashed. 

Now I'm trying to re-install Media Center on Drive C: but the installer fails to create the Media Center directory and ends. I can't uninstall becuase the uninstall program is on Drive E: which is now dead. What do I need to do so that I can install Media Center on my C Drive?

Thanks, LeFreak

[JimH]

Make sure you have the MC12 from the download page here.

Install using the custom option and specify the folder to install to.

Sorry about drive E.

[djlefreak]

Yup. I'm trying to install Version: 12.0.329 downloaded from this site. I'm selecting custom but when I hit next I get an error dialog box that says: Failed to create Media Center directory. This is followed by the news that the install wizard had a critical error and has to quit. It suggests rebooting and trying again and if that doesn't work to uninstall and re-install. Neither of these solve the problem. The later becuase I can't un-install.

[JimH]

You may have to edit the registry.  Try renaming the MC keys in both Current User and Local Machine.  Here's one:
HKEY_CURRENT_USER\Software\JRiver\Media Center 12

[djlefreak]

I'll give that a try in the morning and let you know.

[djlefreak]

Yeah. The path for the install directory key was E:\Progra~... so I changed that to C:\ This probably would have done it but just to be safe I changed all the occurrences of E:\ to C:\  under JRiver in both the Local Machine and Current user.

Install went fine after that and all seems to be working. I still have all my preferences and the registration is still intact.

Thanks again, LeFreak

[KingSparta]

You may have to edit the registry.  Try renaming the MC keys in both Current User and Local Machine.  Here's one:
HKEY_CURRENT_USER\Software\JRiver\Media Center 12

Seems Weird

I Guess A User Should Not Need To Do This, A Bug In The Installer Program?

[Matt]

Seems Weird

I Guess A User Should Not Need To Do This, A Bug In The Installer Program?

It's tricky since the Windows registry says that the program is installed to E:\.  The uninstaller was on E:\ so there's no way to uninstall.

The installer could handle this a bit better, but it's tough because without an uninstall, your settings will still point to a missing hard drive.

[leezer3]

Yep, I think the key problem with any sort of solution to this would be if MC was installed on an external drive, which has then been removed/ not available. In this instance, you'd probably want to keep the files/ settings on the external drive, and re-start the install when this drive was present, as opposed to installing another clean copy.

My thought would be a sanity check on the existing install path key in the registry. If this path doesn't exist, present the user with two options, IE. 1- Remove all existing MC registry keys and proceed with install, or 2- Terminate install.

I don't know what additional problems this sort of approach would present though, but FWIW I'd imagine most users would rather stay well away from the registry.

-Leezer-