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Author Topic: Change Payment Options?  (Read 3658 times)

gottwavo

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Change Payment Options?
« on: February 08, 2011, 07:31:40 am »

I need to change the payment options. New credit card. I forgot how to do it. And a quick search did not hepl.
How and where can I change it?
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JimH

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Re: Change Payment Options?
« Reply #1 on: February 08, 2011, 07:41:19 am »

What are you buying?

In MC, when you begin the purchase, you will have choices.
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gottwavo

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Re: Change Payment Options?
« Reply #2 on: February 08, 2011, 08:27:09 am »

I have my Performer subscription already. I just need to change the payment options.
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JimH

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Re: Change Payment Options?
« Reply #3 on: February 08, 2011, 09:46:08 am »

Using MC15, select Performer Store, then log in, then click on Account.
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jhvalencio

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Re: Change Payment Options?
« Reply #4 on: February 22, 2011, 09:36:06 am »

Hello, I had problems with my CC and changed it three days ago.
Of course, I only can hear 30" each music and I'm asking you to fix it as soon as possible.
Thank you for your usual attention.
hvalencio
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JohnT

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Re: Change Payment Options?
« Reply #5 on: February 22, 2011, 11:38:55 am »

Hello, I had problems with my CC and changed it three days ago.
Of course, I only can hear 30" each music and I'm asking you to fix it as soon as possible.
Thank you for your usual attention.
hvalencio
Which version of Media Center are you using?  If it's a recent version, you can easily start up your subscription again by going to the  Account / Change Subscription dialog and selecting "Portable Subscription" or "Standard Subscription".  Let us know if this works for you.
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John Thompson, JRiver Media Center

jhvalencio

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Re: Change Payment Options?
« Reply #6 on: February 22, 2011, 12:56:44 pm »

You were right, I did what you said and it works.
By the way, I access PMC on "JUKEBOX 14", and would like to know why there is not biographys available. It's only a matter of configuration or waht?
Thank you again.
hvalencio   
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JohnT

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Re: Change Payment Options?
« Reply #7 on: February 22, 2011, 01:58:43 pm »

You were right, I did what you said and it works.
By the way, I access PMC on "JUKEBOX 14", and would like to know why there is not biographys available. It's only a matter of configuration or waht?
Thank you again.
hvalencio   
Our media provider dropped their metadata service so we switched to using Wikipedia for album and artist information.  You'll need a newer version of our software to see the new metadata.
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John Thompson, JRiver Media Center

jhvalencio

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Re: Change Payment Options?
« Reply #8 on: February 22, 2011, 02:38:00 pm »

And what new version is that, please? I use the portable subscription with the JUKEBOX, is there other?
Thank you
hvalencio
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JohnT

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Re: Change Payment Options?
« Reply #9 on: February 23, 2011, 10:00:51 am »

And what new version is that, please? I use the portable subscription with the JUKEBOX, is there other?
Thank you
hvalencio
Please check your email.
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John Thompson, JRiver Media Center

jhvalencio

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Re: Change Payment Options?
« Reply #10 on: February 24, 2011, 11:19:16 am »

Dear John, I receive your e-mail and answered yesterday, thank you.
I installed MC 15, registered as instructed, and uninstall JUKEBOX 14. Now, when I try sign up the PMC using the MC 15, and using my old account data, the follow message appears: "There was an error accessing a critical component (wmhelper.dll). Protected content may not be accessible".
So I tried to make a new subscription, and I could'n because the same message appears.
Please, what can I do to get PMC ok again?
Thank you very much.
hvalencio 
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JohnT

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Re: Change Payment Options?
« Reply #11 on: February 24, 2011, 11:56:47 am »

Please re-install Media Center 15 and let me know if it works after that.

Thanks!
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John Thompson, JRiver Media Center

jhvalencio

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Re: Change Payment Options?
« Reply #12 on: February 24, 2011, 12:47:13 pm »

John, it works!
Please, cancel my old account (h.valencio at hotmail), because I created a new one at terra.com.br, or I will be charged twice in my CC.
Thank you one more time.
hvalencio
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