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Author Topic: Crash report [Solved by reinstalling]  (Read 1438 times)

di7ra

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Crash report [Solved by reinstalling]
« on: July 19, 2011, 04:52:43 pm »
Hello.

I have J.RMC (v16.0.128.0) crash every time i'm trying to play (diffrent) mkv movie files.

The error log
Quote
1000
2
100
0x80000000000000

39253
Application
di7ra

Media Center 16.exe
16.0.128.0
4e176fa9
Media Center 16.exe
16.0.128.0
4e176fa9
c0000005
00114a43
8a4
01cc465c2a116bbf
C:\Program Files\JRiver\Media Center 16.exe
C:\Program Files\JRiver\Media Center 16.exe
9b89853f-b24f-11e0-ab0b-0025b352799f

What could to be an issue?
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JimH

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Re: Crash report
« Reply #1 on: July 19, 2011, 04:54:07 pm »
How is your video set in MC options?  Red October Standard is recommended.
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di7ra

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Re: Crash report
« Reply #2 on: July 19, 2011, 07:08:36 pm »
Quote from: JimH on July 19, 2011, 04:54:07 pm
How is your video set in MC options? Red October Standard is recommended.
It is Red Oct. Standard, haven't changed anything there.

The problem appeared with update to v16.0.128.
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JimH

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Re: Crash report
« Reply #3 on: July 19, 2011, 07:39:59 pm »
Try running MC as administrator once.  Right click on the exe to start.
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di7ra

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Re: Crash report
« Reply #4 on: July 20, 2011, 07:22:51 am »
Running with admin rights didn't hep but reinstalling solved the problem. A stange. Didn't touch user prefs folder (as actually didn't touch any video prefs at all) so some issue was with updating program files i guess.
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