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Author Topic: Restoring 16 Problem  (Read 1711 times)

tunetyme

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Restoring 16 Problem
« on: December 05, 2011, 01:19:19 pm »

I just reinstalled Windows and I am trying to restore MC 16.  I tried to use the backup license that I have saved.  It didn't work.  I went online to restore fronm there.  It didn't work.  It said that I did not have 16 but I had a license for 15.  I tried that.  It didn't work.  What's goin on?  How do I do restore 16?

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JimH

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Re: Restoring 16 Problem
« Reply #1 on: December 05, 2011, 01:26:31 pm »

Do you have MC16 installed?  Is that the license you have?  They have to match.
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tunetyme

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Re: Restoring 16 Problem
« Reply #2 on: December 05, 2011, 01:32:35 pm »

yes, I was a part of the sweet 16.  I installed the final release of 16.  It was up and running fine.
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JimH

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Re: Restoring 16 Problem
« Reply #3 on: December 05, 2011, 01:39:55 pm »

You have an MC15 license under one e-mail
bj*@yahoo.com
and an MC16 license under
tu*@yahoo.com

I can change one.  Which is your correct address (1 or 2)?
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tunetyme

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Re: Restoring 16 Problem
« Reply #4 on: December 05, 2011, 01:50:54 pm »

address 1

Thanks for your prompt response!
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JimH

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Re: Restoring 16 Problem
« Reply #5 on: December 05, 2011, 01:52:49 pm »

Done.  You have mail.
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tunetyme

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Re: Restoring 16 Problem
« Reply #6 on: December 05, 2011, 02:00:12 pm »

Thanks!

I am glad to see you are posting on HA. 
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