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Author Topic: How to Purchase an Upgrade  (Read 24760 times)

JimH

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Re: How to Purchase an Upgrade
« Reply #50 on: April 13, 2014, 10:21:18 pm »

Do you have a license for the version you have installed?
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sjeb

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Re: How to Purchase an Upgrade
« Reply #51 on: April 14, 2014, 09:41:31 pm »

Do you have a license for the version you have installed?

Yes, issue is I had to restore within a day of buying it. Plus last month you had said I already had license, but then I had to buy.
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JimH

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Re: How to Purchase an Upgrade
« Reply #52 on: April 15, 2014, 07:12:12 am »

Yes, issue is I had to restore within a day of buying it. Plus last month you had said I already had license, but then I had to buy.
Are you using the latest build?  It's 19.0.124.  You can find it here:
http://yabb.jriver.com/interact/index.php?topic=88609.0
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sjeb

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Re: How to Purchase an Upgrade
« Reply #53 on: April 16, 2014, 09:58:21 pm »

Are you using the latest build?  It's 19.0.124.  You can find it here:
http://yabb.jriver.com/interact/index.php?topic=88609.0

No I am using 121.  But I'm afraid updating will just result in a license restore etc.  EXACTLY what am I supposed to do?
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JimH

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Re: How to Purchase an Upgrade
« Reply #54 on: April 16, 2014, 10:18:01 pm »

Updating to a minor version doesn't require a license restore.   You could read the wiki on updates.
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Peter_T

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Re: How to Purchase an Upgrade
« Reply #55 on: August 08, 2014, 10:19:13 am »

Upgrades purchased, thanks for everybody's hard work.  You guys rock.
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Gbob

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Re: How to Purchase an Upgrade
« Reply #56 on: May 17, 2016, 04:22:00 pm »

I tried to purchase the upgrade, but when I enter my registration code, it says it is invalid. I had you resend my reg. code and it matches what I have. Is there anyway to correct this?
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JimH

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Re: How to Purchase an Upgrade
« Reply #57 on: May 17, 2016, 07:57:36 pm »

You must upgrade to the same type of license or a Master License.

A Windows License can be used to upgrade to a Windows or Master License.

A Mac License can be upgrade to a Mac or Master License.

A Master License can only be upgraded to a Master License.
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DJLegba

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Re: How to Purchase an Upgrade
« Reply #58 on: May 17, 2016, 08:12:48 pm »

It could be useful to have an "Upgrade" item on the Help menu that would take you to the relevant version. Or perhaps the upgrade page on the web site could have some sort of tool to help you determine the appropriate upgrade to buy.
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