INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: 1 [2]   Go Down

Author Topic: How to Purchase an Upgrade  (Read 24875 times)

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71338
  • Where did I put my teeth?
Re: How to Purchase an Upgrade
« Reply #50 on: April 13, 2014, 10:21:18 pm »
Do you have a license for the version you have installed?
Logged

sjeb

  • Recent member
  • *
  • Posts: 13
Re: How to Purchase an Upgrade
« Reply #51 on: April 14, 2014, 09:41:31 pm »
Quote from: JimH on April 13, 2014, 10:21:18 pm
Do you have a license for the version you have installed?

Yes, issue is I had to restore within a day of buying it. Plus last month you had said I already had license, but then I had to buy.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71338
  • Where did I put my teeth?
Re: How to Purchase an Upgrade
« Reply #52 on: April 15, 2014, 07:12:12 am »
Quote from: sjeb on April 14, 2014, 09:41:31 pm
Yes, issue is I had to restore within a day of buying it. Plus last month you had said I already had license, but then I had to buy.
Are you using the latest build?  It's 19.0.124.  You can find it here:
http://yabb.jriver.com/interact/index.php?topic=88609.0
Logged

sjeb

  • Recent member
  • *
  • Posts: 13
Re: How to Purchase an Upgrade
« Reply #53 on: April 16, 2014, 09:58:21 pm »
Quote from: JimH on April 15, 2014, 07:12:12 am
Are you using the latest build?  It's 19.0.124.  You can find it here:
http://yabb.jriver.com/interact/index.php?topic=88609.0

No I am using 121.  But I'm afraid updating will just result in a license restore etc.  EXACTLY what am I supposed to do?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71338
  • Where did I put my teeth?
Re: How to Purchase an Upgrade
« Reply #54 on: April 16, 2014, 10:18:01 pm »
Updating to a minor version doesn't require a license restore.   You could read the wiki on updates.
Logged

Peter_T

  • Galactic Citizen
  • ****
  • Posts: 352
Re: How to Purchase an Upgrade
« Reply #55 on: August 08, 2014, 10:19:13 am »
Upgrades purchased, thanks for everybody's hard work.  You guys rock.
Logged

Gbob

  • Member
  • *
  • Posts: 2
Re: How to Purchase an Upgrade
« Reply #56 on: May 17, 2016, 04:22:00 pm »
I tried to purchase the upgrade, but when I enter my registration code, it says it is invalid. I had you resend my reg. code and it matches what I have. Is there anyway to correct this?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71338
  • Where did I put my teeth?
Re: How to Purchase an Upgrade
« Reply #57 on: May 17, 2016, 07:57:36 pm »
You must upgrade to the same type of license or a Master License.

A Windows License can be used to upgrade to a Windows or Master License.

A Mac License can be upgrade to a Mac or Master License.

A Master License can only be upgraded to a Master License.
Logged

DJLegba

  • Citizen of the Universe
  • *****
  • Posts: 992
Re: How to Purchase an Upgrade
« Reply #58 on: May 17, 2016, 08:12:48 pm »
It could be useful to have an "Upgrade" item on the Help menu that would take you to the relevant version. Or perhaps the upgrade page on the web site could have some sort of tool to help you determine the appropriate upgrade to buy.
Logged
Pages: 1 [2]   Go Up
« previous next »