INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Help with billing issue  (Read 1102 times)

H2OSkier

  • Member
  • *
  • Posts: 1
Help with billing issue
« on: August 17, 2014, 10:32:01 am »

Hello,

I purchased the MC20 upgrade on 8/10 for $18.98.  I left the tab with the registration code open and put my laptop to sleep.  On 8/15 when I opened my laptop, windows rebooted to finished an update.  When I reopened my browser the tab reloaded and I was charged another $21.98.  I was never asked for any confirmation it just went ahead and charged me again.  I've learned don't leave the darn registration page open !!

How can I get some help in resolving this issue.

Thank you for the help.

Ken
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71735
  • Where did I put my teeth?
Re: Help with billing issue
« Reply #1 on: August 17, 2014, 10:43:37 am »

Please send your details to Deanna at jriver.  Let her know how you paid, but don't include any credit card info.

She will fix it tomorrow.  Thanks for the purchase.
Logged
Pages: [1]   Go Up