I am having an issue getting WMA files to play on my JRiver MC 21 install. I have Windows 10 Insider Build 11082.
I DO NOT DENY THAT 11082 COULD BE THE ISSUE, BUT I WANT TO ENSURE ALL MY TROUBLESHOOTING IS CORRECT BEFORE REPORTING THIS TO MICROSOFT. I don't want the answer to be "roll back to the previous build" until I've done all I can to troubleshoot whether it's a JRiver issue or something stupid I did.
Issue: Can't play WMA at all on Win 10 Build 11082 via local playback. WMA works in Groove and VLC
ONLY RECENT CHANGE IN JRiver - I made some changes to DLNA settings, which I can't seem to get back to the menus to change. I don't think this is an issue because I am trying to play music back LOCALLY, not over DLNA, but since I don't know enough about it, I'm happy to try whatever makes sense.
What I've done to try to fix it:
I upgraded to the "latest" version available on the Latest Available channel (21.0.27). Same issue.
Uninstalled JRiver. Had to restart PC as files were locked (which has never happened before)
Reinstalled JRiver 21.0.27. Same issue.
Uninstalled Sound Card Drivers (Sound Blaster ZxR)
Reboot
Reinstalled Sound Card Drivers - SAME ISSUE
Set playback to Direct Sound - was set to WASAPI. Turned off all conversion options and DSP settings. SAME ISSUE
At this point, I would be willing to completely remove JRiver, including my library, to see if that is the issue. If someone can point me to instructions on how to COMPLETELY remove JRiver, I am happy to try that.
Video playback is fine, which is why I didn't bother trying anything with my video card drivers, though I did just upgrade those to the latest Radeon drivers.
Other thoughts?
And yes, I know. "Just revert to the 1511." As I said, I can do that. I just want to make sure it's not specific to JRiver.