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[cncb]

I upgraded Linux and MC - no change. When I start JRiver radio on the PC, I can see it on MO4.

Sorry, I guess you will have to wait for MC on Linux to get all the Radio JRiver fixes in the Windows version.

[SirTom2015]

So I checked out this remote for Android and I absolutely love it. Perfectly replaces my EOS Remote/player I had (before Google got rid of it) and does even more. I love that I can set it to dark mode and I love that I can create playlists with it.
One feature I love the most but am having a little trouble with is downloading media. I can download whole albums from my library to my device, but I cannot download individual tracks. I have tried to find the option to do so and cannot seem to locate it anywhere except when I am on the album.

Is there any way to download individual tracks? I have a nice DAC build into my phone and sometimes I enjoy listening to media played directly off my device. I do not want to download whole albums though for every song I like because then I have to delete the songs I do not want.  Is there a way to download individual tracks?

Other than this little issue, I am loving the Player. GIZMO and my old EOS Remote didn't have half the functionality this remote does. Even if the download thing doesn't work, I dumped GIZMO because this app "just does" what I need it to do, and does it very well.

Thanks for any help that may come.

[vma]

I am a long time user of Squeeze Ctrl and Orange Sqeeze (android applications for Logitech media server). I think that MO 4Media is much better then Gizmo, but I think that Squeeze applications are better then MO4. I miss possibility to see an album review, information about artist, lyrics...

[cncb]

Is there any way to download individual tracks?

Thanks for the nice comments.  Sorry, there is no direct way to do this but there is a workaround.  Add the file to a new playlist, and then download the playlist.  Add any future individual files to the same playlist and then download the new files by going to Settings | Downloads in MO, tap the more icon for the playlist, and choose "Update/repeat this download".

[SirTom2015]

Thanks for the workaround. I appreciate that very much and yes, what you said works. I hope a more efficient function could be added so that the workaround doesn't need to happen in the future.

I am now a paid subscriber and I really do love this product. The only way products improve is if people invest. It why I love JRiver, and now share that love with Mo 4Media. 

Thanks again for the workaround!!

[Manfred]

Does MO 4Media support audio bitrates > 16 bit and sample rates >48 kHz (I have a mkv's with 32 bit and 96kHz audio) on Android TV and e.g. uses the optical output of Android TV (e.g. LG, Sony) to play audio though an external DAC?

[cncb]

Does MO 4Media support audio bitrates > 16 bit and sample rates >48 kHz (I have a mkv's with 32 bit and 96kHz audio) on Android TV and e.g. uses the optical output of Android TV (e.g. LG, Sony) to play audio though an external DAC?

My Shield TV can send 96kHz audio to my AVR via HDMI but I'm not sure what would happen with optical output.  You can just try it for free (you get 30 seconds of MKV playback in the free version).

[cncb]

v1.6.2 is now available which adds individual file downloads, internal search enhancements, and external browser searching.

[inkpost]

Hi
I have just downloaded this to my android phone Honor 9 lite Android 8. I am using it as a remote with a windows 7 computer and MC 25. Works fine for control of playback of albums on my NAS. Problem though is with streaming audio, worked once with Radio Paradise but not with radio jriver. Tapping the icon brings up a play button but tapping that only produces the thinking icon
Any advice appreciated

[cncb]

Problem though is with streaming audio, worked once with Radio Paradise but not with radio jriver. Tapping the icon brings up a play button but tapping that only produces the thinking icon

Sometimes it takes a little while to start playing, but other than that make sure you have the latest stable version of MC (25.0.45).

[Awesome Donkey]

I need to test v1.6.2 further, but here's a couple of oddities I've noticed as of late in general;

- Sometimes during playback of a list of songs or an album, during the song currently playing the song will randomly abruptly 'end', going to the next song. This is kinda a new thing that's started within the last month. I have been scratching my head about this one for a few weeks now. I've generally noticed this happen during playback where MO 4Media app is in focus, but the screen is off during playback.

- Sometimes, very randomly during playback when the MO 4Media app is in the background but still running/playing (so another app is in the foreground, e.g. a web browser like Chrome) I'll randomly notice playback will quit and when switch back to the app (using Android's app/task switching button/feature), the app "reopens" fresh, which kinda made me think the app crashed in the background during playback. I kinda thought this might be something like Android's battery optimization feature killing the app in the background, but I a) disabled battery optimization for the app and b) disabled battery optimization completely system-wide. This is an odd one that randomly occurs with no warning and has been for months now, but I can't detect a pattern to it.

Other than that, it's been working spectacularly!

[cncb]

the app "reopens" fresh, which kinda made me think the app crashed in the background during playback.

Are you running Android Pie by any chance?  Another user reported similar behavior where the camera app was seemingly crashing MO.  I was able to try someone's Pie device and it got into a state where the camera app was crashing MO along with every other running app which was fixed by a reboot of the device.

[Awesome Donkey]

Nope, still on Android 7.0 Nougat until I upgrade later in the year.

[inkpost]

Hi
Back again, now the app connects only intermittently with server. I have to restart computer to reset, then connects ok, but loses contact after an hour or so. I am using the access key, is there a better method?

[cncb]

Back again, now the app connects only intermittently with server. I have to restart computer to reset, then connects ok, but loses contact after an hour or so. I am using the access key, is there a better method?

You can connect directly to the server with a direct IP address, but if there is a problem retrieving the access key from the JRiver servers, it will indicate so in an error message.

When you lose connection, check MC on your server to make sure there are no issues.  This happens to me occasionally, and when I look at my server the task bar "Media Server" icon is not responding and it appears that MC has locked up or crashed.  I then have to kill MC processes and restart MC to get it working again.

[deone]

The new search restrictions are designed to enable us to see more results for particular fields and it mostly works but has some oddities.

For example, I search for Springsteen and select "Album, Artist" which I think means only show results under Album and Artist and not under the other fields, such as "Name"...which should enable search to show more hits.

Sure enough under Album it shows more results (though it doesn't tell me if there are more results), under Artist it shows the same three hits, but it still shows the matching hits under Name.  Why doesn't it restrict the search to show just the grouping under Album and Artist?

Ideally, I want to pick which fields I want searched and the grouping I want.  In most cases I'll search across all fields and then group under a single field (e.g., Album).

[cncb]

Why doesn't it restrict the search to show just the grouping under Album and Artist?

Sorry, I am using MC's field search function and sometimes it includes some extra results from fields not specified/expected.  Is it not showing all the Albums you expect?  If not, you can increase the number of total results in MO settings now until you see all the results you want.

[deone]

Thanks.  I did not realize you had added an option for raising the limit on the number of search results...that works for me.
Would it be possible for the search results to be sorted?
Thanks!

[cncb]

Would it be possible for the search results to be sorted?

I will consider adding a mechanism for sorting.  Thanks.

[hoyt]

I noticed that when I go into the settings, my app says I have a Valid Subscription through 5/31/2019.  I do have an email from Google play with the renewal on 6/7/2019 though.

I also noticed my other phone reverted back to a free license, but I think I did something funky on the accounts when I changed phones recently, so not surprised by that.

EDIT: I also meant to change the account on my subscription to a google account I share between to the two phones and forgot before it renewed.  I was thinking I'd just re-purcahse it now, but if you want to troubleshoot this first, I'll hold tight.

[cncb]

It could be that Google Play has not updated its local copy of your purchases in a while.  I will send you a PM about this.

[Awesome Donkey]

I was just going to post about that. My valid subscription expire date was 06/26/2019 but I know for a fact it renewed and I should be good to go until 2020 now. I did try a clean install (along with wiping data of the app) but the expire date remains the same. I guess I can just ignore it since I'm able to still use the app?

[cncb]

That date is calculated for display from a date supplied by Google so it seems that they are not giving me the renewal date.  You can just ignore it and I will just remove it from the settings page in the next release.

[Awesome Donkey]

So, I've been encountering a weird issue for a few days now... MO 4Media will stop playing at random if the screen is off, however battery optimization is (seemingly) disabled for the app (it does say not optimized). Any ideas on how to keep it working without needing the screen on? How do other audio apps seemingly get around that? Perhaps maybe some sort of background service, keepalive or "watchdog" type of thing? I'm on Android 9 Pie, BTW.

EDIT: Okay, looks like it happens when the screen is on too. Is there a debug mode or logging feature to see if I can try to figure out what's happening? I'm watching the screen when it happens and I'm not seeing any Wi-Fi connection drops, nor does the server have any issues or anything like that. It kinda looks like the app locks up, as it doesn't respond to any input (e.g. pause, stop, next, etc.) and gives off a not responding dialog until I kill the app and restart it. Very odd.

[cncb]

Have you tried restarting MC completely on your server?  I have seen strange behavior like this before that is cleared up with  a restart of MC (including occasions where MC seems to be locked up).

[Awesome Donkey]

Yep, tried restarting everything; MC on the server (which is running on a Raspberry Pi), the Raspberry Pi itself, modem, router, Android phone, etc. MC on the server (Raspberry Pi) is responsive when it happens. The only thing I haven't tried yet is turning off the don't convert option and see if a converted song can make it through (even though I'll lose gapless playback).

I've been testing JRemote and Panel too, and they've been doing just fine, so it's odd indeed.

[Awesome Donkey]

Looks like it's indeed the server, got it to happen in JRemote too. Also tested another server and it worked fine. I guess I'm redoing my Raspberry Pi setup, but on the bright side I'll be on Raspbian Buster.

[Awesome Donkey]

Nope, still does it even after doing a clean Pi install of Buster + adding just MC25. I'm a bit perplexed, the app seems to just stop playing sound and just freezes regardless if the screen is on or not at random. And disabling the disable conversions option doesn't make any difference. So confusing.

[cncb]

Strange.  I wonder if there is some kind of network connection issue with the Pi?

[Awesome Donkey]

Nope, I'm watching it as it happens, no connection drops and MC is still running fine.

I'll have to mess with it more later and see if I can think of anything else to try.

EDIT: I think I'm onto something. I think it has to do with my 2.4 GHz Wi-Fi connection, when I use the 5.0 GHz connection it plays fine (so far, a few more tests needed). I usually don't use the 5.0 GHz much because of walls and signal distance but perhaps it's time I finally get a range extender? I'll do some more testing, but I have a feeling it was that.

[rec head]

I don't know much about Wifi but getting a mesh network was way better than using extenders.

[Awesome Donkey]

I don't know much about Wifi but getting a mesh network was way better than using extenders.

Yeah, when I redo my network in a year or two, a mesh network is definitely the way to go. But I'll probably wait until Wi-Fi 6 (aka 802.11ax) is more widespread before upgrading the network.

[DJLegba]

Yeah, when I redo my network in a year or two, a mesh network is definitely the way to go. But I'll probably wait until Wi-Fi 6 (aka 802.11ax) is more widespread before upgrading the network.

I've used range extenders and now I have a mesh network. Even if it's only for a year or two I wouldn't recommend a range extender.

[cncb]

v1.6.3 is now available which is a minor update bringing search result sorting and meeting Android's new 64-bit requirement.

[Awesome Donkey]

Still happens with the 5.0 GHz network, darn. I'm beginning to wonder if it's the device itself and not the network as it doesn't happen with any other devices using 2.4 or 5.0 GHz. I guess I can try factory wiping the phone tomorrow.

[RoderickGI]

I have no idea if this is related, but I'm currently having trouble connecting from any client App (MO 4Media, Gizmo, Panel) from my Android phone to a MC Server on my workstation. It just stopped during the day and I haven't been able to find the cause.

I am now digging around with Wireshark, which shows that the TCP connection attempt is reaching the ethernet port on the Workstation. Have uninstalled Norton Firewall and set up Windows Defender. I can ping from my phone to the Server IP, but a Port Scan of 52199 doesn't find it on the Workstation. There is no reporting of the connection request being blocked by Defender, and Norton didn't report it either.

At the moment it looks like something is silently blocking any connection to the MC Server. That could explain why it worked for you on 5.0 GHz for a while, until whatever is blocking it decided to block that path as well. It doesn't explain why it works for you for a while, and then gets stopped though...

...although, when I still had Norton installed, the only way I could get a connection for a while was to turn off Norton, wait from 2 to 10 minutes, and then try the connection. That would then work as long as I played music, but if I disconnected and then tried to connect again, no connection.

Something very weird is happening. Could be related to what you are seeing.

[Awesome Donkey]

So... I did a factory wipe of the phone and thus far it seems to be working fine on the 2.4 GHz network. I'll do some more testing later when I get more time.

I'm wondering if I somehow picked up some kind of malware like Agent Smith (lol at the name) that's been going around very recently on Android phones, but I kinda doubt it since I don't use WhatsApp or third-party app stores or anything like that, but you never know I guess. The *only* thing I could think of is there was a OTA software update on Friday, but I checked and it didn't really change anything. Maybe it broke the Doze battery optimization feature or something like that?

If you use WhatsApp or any other apps like that, you might see if you somehow picked up that Agent Smith malware that's been spreading.

http://theindependent.sg/25-million-users-hit-with-virus-that-hides-in-whatsapp-and-install-malicious-apps-on-your-android-phone/

[rec head]

I posted this in another thread because I was having problems connecting with any app from Android to server. While troubleshooting I incidentally had the phone open to MO4. When I closed Chrome on the server MO4 connected immediately.

No idea why it worked but I have been closing out Chrome after every use.

[jkrumm]

Hi, Just downloaded it to my iPhone, subscribed, but don't understand how to download files.

[cncb]

Hi, Just downloaded it to my iPhone, subscribed, but don't understand how to download files.

In the Library tab, tap an individual file or the "more" icon (three-dot icon for a library view) and one of the entries in the popup menu is "Download".

[Awesome Donkey]

So... it's been a couple days but my sudden stop issue still happens regardless of wireless network being used. *sigh*

I have no clue what's happening but if I had to guess, a recent OTA software update from last week must've changed the battery optimization feature and somehow messed it up. I've found that apps that have battery optimization set to not optimized are reset to optimizing battery usage on device reboot. I even tried disabling Android's Doze feature via adb and it doesn't make a difference. So I'm a bit at a loss and can't really use the app anymore on my phone, which really sucks since it's the main device I use the app with. However, I don't believe it's network related as the Nvidia Shield TV runs the app like a champ without any sudden stop issues. So, yeah, I'm not sure how to proceed or how to fix it or even diagnose what the issue actually is.

[RoderickGI]

What phone are you using?

I'm using a Sony Xperia XZ Premium with Android 9 (Build 47.2.A.10.80) with my last update late June, so could be a similar issue with an Android update.

I still haven't found a cause for my issue either. I thought it was Windows Defender operating under Norton Internet Security on the server, when it shouldn't, but that seems less likely now. I can connect with Norton removed from the server and Windows Defender tamed, but sometimes the connection is just refused, and I can't find any reason at all, but it looks like it is the phone refusing or failing to see acknowledgement packets sent from the server, after sending a connection request. So the conversation goes;
Phone sends SYN packet
Server replies with ACK
Phone resends SYN packet
Server resends ACK

So, a failure to communicate, even though both are sending stuff to each other. I thought this could be related to battery optimisation, but it is only inbound packets that the phone fails to see. WiFI isn't turned off, and the App seems to be running at full power. Note I am using Gizmo for testing, as I can see connection attempts better in it (IP Addresses being tested), but the same thing is happening in MO 4Media and Panel. Also, I occasionally see a "Communication error" pop up on the phone, when playing music on Gizmo.

I haven't seen a disconnect once connected, but I probably haven't been playing music on the phone long enough to see that issue. Also, connection seems to work better if the phone is connected to both WiFi and mobile data. Gizmo is connecting by WiFi.

I still haven't removed Norton Mobile Security from the phone, because connects sort of started working. But that will probably be the next step if the problem hasn't gone away.

I have developer mode turned on in the phone, and have been looking around in there as well. I might try turning on some more WiFi logging or something, and see if anything shows up.

[RoderickGI]

Well, Gizmo just played for three hours non-stop. So I guess at least the presentation of the problem is different for each of us.

I haven't subscribed to MO 4Media yet (sorry Craig), so I can't test MO 4Media for extended periods. Three tracks only... although I do have some very long tracks. I might try those.

[RoderickGI]

MO 4Media has now been playing for over three hours. No stops or dropouts. So I guess the issue is specific to your environment AD. It may still be a comms problem like mine appears to be though.

[hoyt]

I have two questions concerning MO 4Media on my Shield:

1.  Should it mark videos and music as played?  I've noticed that my TV Episodes saved in MC aren't getting the Last Played item marked.  I use this to build custom views to only show new stuff, so it would be nice if it worked.  I do see bookmark tags that appear to have been updated, but not Last Played.
2.  Can you run audio processing on video?  What I mean is I'd love to throw some compression on a few things.  When I play them back and dialog is soft and music is super loud, I'd love to run it through of the DSP filters available in MC.

Thanks!

[cncb]

1) There is an option to update the Play Count for audio just like in the mobile version.  As you noted it only saves the bookmark for videos but I will consider adding an option for Play Count/Last Played as well.

2) Unfortunately, DSP is not currently available for conversion.  However, conversion is not a good idea at the moment because the video player is not currently able to seek or resume MPEG-TS video (the result of conversion).

[hoyt]

1) That'd be great.  It's not a major deal, but when I used to have Theatre View, I used that last played date/time to filter out new shows. 
2) Makes sense.  My receiver takes the audio over HDMI from the Shield and sends it to the speakers.  I'd love to add a compressor in there for TV shows, but it's an all in one unit, without the ability to grab a preamp out, change it, and throw it into an amplifier. 

Thanks!

[Awesome Donkey]

I've been playing more with my phone lately, and yes, MO 4Media (along with JRemote and Panel) will still randomly stop playing regardless of wireless network being used. But, I've also been testing it with Gizmo too and I might've discovered something...

If I have Gizmo's cache download ahead feature disabled, it'll also randomly stop playing like the others. However, if I set it to 1 track, 5 tracks or 10 tracks, it never stops playing at all and works fine (though, no gapless playback). Since it's the only app with this feature, it makes sense since it doesn't stop playing because it's playing the cached media and not streaming it and it also implies something is happening while streaming media (Wi-Fi issues, etc.). I'm not sure if something is interfering with my wireless networks, if I'm encountering some sort of rare MC bug, or it's some sort of issue with my phone or anything like that. I'm still trying to hash that stuff out as much as I can.

I think having a cache download ahead option like Gizmo, even if it's for to compensate for flaky wireless networks (or something else like MC on the Pi encountering some kind of issue) and not necessarily for being able to replay tracks quickly, is likely a viable workaround for this issue since the app would be playing the temp downloaded local media and not streaming it (and thus vulnerable to network/buffering and other issues like that). A cache download ahead feature likely doesn't make sense for video, but it does for audio at least (since that's my main use case). Honestly, JRemote and Panel will probably have to implement a cache download ahead feature too at some point in the future because of potential issues like this with Wi-Fi networks. Caching 10 tracks might be a bit overdoing it, but caching 5 (the two previous tracks, the current track and the next two tracks, which resets/changes/adds/removes tracks as each new track is played, etc.) comes to mind. Manually downloading tracks for offline play is kinda annoying, since I'm pretty random with what I listen to and it'd fill up my storage pretty quickly. But if there's a cache feature which will remove any temp downloaded/cached files after pressing stop, that makes it much easier, IMO.

Thing is, I'm not sure how "easy" implementing such a thing would be.

Thoughts?

[DJLegba]

Maybe it's something on your server. Is the drive going to sleep? If that happens the client may not be waiting long enough for it to wake up. Is MC set to load tracks into memory? If so, have you tried turning that off? Are you letting the server's OS turn off the network adapter to save power?

[Awesome Donkey]

I can confirm the NAS is active (and drive spinning) when it happens. The server is a Raspberry Pi 3 Model B+ running Raspbian 10 Buster (fresh install) with MC25, so memory playback options are disabled and network connection is engaged when it happens (I was actively watching the Pi when it happened). I will be getting a Raspberry Pi 4 Model B 4GB when they come back in stock at the end of the month. Also the Pi has a wired connection and not a wireless one so no Wi-Fi is enabled on the Pi.

I'll have more time this weekend to play around with this stuff more.