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Author Topic: Resetting Direct 3d Device Failed  (Read 1201 times)

jrdiandrea

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Resetting Direct 3d Device Failed
« on: September 15, 2018, 10:07:46 am »

I've been getting this error for several weeks now and dont know why. I have several clients and only on one of them does this occur. While watching live TV it will all of a sudden will stop/freeze. I press stop on JRemote, I get that error briefly on the screen and then it goes back to the guide. I press play on JRemote and the live channel plays again. I don't see where I'm doing anythying differently than before.....
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JimH

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Re: Resetting Direct 3d Device Failed
« Reply #1 on: September 15, 2018, 10:55:57 am »

Could be the video driver.
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Yaobing

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Re: Resetting Direct 3d Device Failed
« Reply #2 on: September 15, 2018, 02:16:51 pm »

Yeah, most likely video driver issue.

You are using Theater View I suppose.  Are you using "Use legacy Direct3D Theater View" option?  Try turning it off.
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Yaobing Deng, JRiver Media Center

jrdiandrea

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Re: Resetting Direct 3d Device Failed
« Reply #3 on: September 15, 2018, 04:27:33 pm »

Thx for responding, guys. Yes theaterview > Guide > Channel

I had to look for it and did find it. Legacy was not selected.

I’m using 50, most recent mc v.
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jrdiandrea

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Re: Resetting Direct 3d Device Failed
« Reply #4 on: September 16, 2018, 10:27:04 am »

Any other possible things i can look for?
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JimH

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Re: Resetting Direct 3d Device Failed
« Reply #5 on: September 16, 2018, 10:56:46 am »

Did you try updating the video driver?
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jrdiandrea

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Re: Resetting Direct 3d Device Failed
« Reply #6 on: September 16, 2018, 12:01:52 pm »

I just did that. We'll see how that goes.

Thx!
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