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Author Topic: Cannot play WMA on CLIENTS  (Read 1585 times)

tzr916

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Cannot play WMA on CLIENTS
« on: October 07, 2018, 11:18:03 am »
I have 445 WMA files. None of these WMA files will play on any of my CLIENTS (playback is fine on the SERVER). All the Clients can play all my mp3 and flac files. And I can play all these WMA files on the Clients using any other software except MC. When I try to play WMA on a Client, all I get is a pop up box - "Playback error. Something went wrong with playback".

MC v24.0.54 64bit. I have Client Audio Conversion set to - Don't convert audio.

Tell me if you need Logs.
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
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tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #1 on: October 08, 2018, 04:17:52 pm »
And if I disconnect the Client from the Server (just use MC as a stand alone), I can play the WMA files just fine by right clicking the WMA file via network file browsing and choosing play with MC... So it's definitely something to do with being connected as a Client that is causing the "Something went wrong with playback" error.
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
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tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #2 on: October 09, 2018, 09:15:52 pm »
Still not working MC v24.0.56
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
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•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
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•eD LT.500ѫeD 13ov.2■eD A3-300

tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #3 on: October 12, 2018, 06:50:14 pm »
5 days and close to a hundred views with no comments, or help, or work around  ?
Why does WMV get love but not WMA  :'(
Trying to be patient and follow the Is this support "rules":
Quote
What if I don't get an answer?
If you don't get an answer in the first 24 hours, post a reply to your own question.  This is called a bump and it will bring your post to the top again....
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
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•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
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JimH

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Re: Cannot play WMA on CLIENTS
« Reply #4 on: October 12, 2018, 06:58:14 pm »
I think MS made a change.  WMV should work again soon.  When it does, try WMA.  I believe it's related to DRM.
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tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #5 on: October 12, 2018, 07:10:45 pm »
I think WMV was fixed in v24.0.56:
Fixed: WMV files which do not play with the Microsoft ASF/WMV reader will be opened with LAV Splitter instead, fixing playback.

And WMA plays fine on Server or stand alone MC, the only time it does NOT work is for MC CLIENT.
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
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•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
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JimH

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Re: Cannot play WMA on CLIENTS
« Reply #6 on: October 12, 2018, 07:28:34 pm »
Check the conversion settings on the server.

Are they "protected" (DRM) files?
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tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #7 on: October 12, 2018, 08:45:10 pm »
Protected = No.
Server and Clients audio conversion = don't convert.
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
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tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #8 on: October 15, 2018, 08:19:20 am »
Still no comments from developers... Can someone from the technical team please verify they are looking into this?
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
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Matt

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Re: Cannot play WMA on CLIENTS
« Reply #9 on: October 15, 2018, 08:32:05 am »
We can't reproduce this.  I just put a few WMA files in a playlist, shared my library with John, and he started playing no problem.

Could you maybe send a copy of one of the files that won't play on Library Server to matt at jriver?  I'll test that file as well.

Thanks!
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Matt Ashland, JRiver Media Center

tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #10 on: October 15, 2018, 08:54:18 am »
Please tell me about how you "shared your library with John"? Is that a Server - Client setup? Because it ONLY happens when you are Serving a WMA file to a Client.

I have 445 WMA files, and will provide some in a few minutes...
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
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•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
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Matt

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Re: Cannot play WMA on CLIENTS
« Reply #11 on: October 15, 2018, 08:56:01 am »
Yes, John was the client of my server.
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Matt Ashland, JRiver Media Center

tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #12 on: October 15, 2018, 09:00:01 am »
Do you have Server and Client set for Audio Don't Convert?
Here's one full album of WMA music that won't play on clients:

https://drive.google.com/drive/folders/1E9uNaG7XISrPvkGQsGVYYQE7jNDBuRy8?usp=sharing
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
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•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
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tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #13 on: October 15, 2018, 09:04:19 am »
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
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•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
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Matt

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Re: Cannot play WMA on CLIENTS
« Reply #14 on: October 15, 2018, 09:09:11 am »
I just put that album on my computer, had John connect again, made sure conversion was off, and he started playing no problem.
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Matt Ashland, JRiver Media Center

Matt

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Re: Cannot play WMA on CLIENTS
« Reply #15 on: October 15, 2018, 09:16:15 am »
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tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #16 on: October 15, 2018, 09:20:44 am »
I can see it tries to play something, then gives a playback error. You don't see that?
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
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•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
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tzr916

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Re: Cannot play WMA on CLIENTS
« Reply #17 on: October 15, 2018, 09:29:01 am »
Just re-created the problem and a new log. Clearly shows WMA...

0020250: 7652: Playback: CPlayerZone::Play: Playing: <XMLFN version="1.0"><Item Name="Filename">m01p://192.168.1.94:52199/MCWS/v1/File/GetFile?File=3362863</Item><Item Name="PlaylistIndex">0</Item><Item Name="AlbumSequentialWithLastTrack">0</Item><Item Name="SampleRate">44100</Item><Item Name="VolumeReset">1</Item><Item Name="Channels">2</Item><Item Name="ErrorFreeMode">0</Item><Item Name="VolumePeakLevels"></Item><Item Name="MediaType">Audio</Item><Item Name="DatabaseKey">3362863</Item><Item Name="VolumeTrackMaxSafeGain">-1</Item><Item Name="Bitrate">192</Item><Item Name="Bookmark"></Item><Item Name="BitDepth"></Item><Item Name="LengthInPCMBlocks">-1</Item><Item Name="VolumeLeveling">-10</Item><Item Name="DSP"></Item><Item Name="FileType">wma</Item><Item Name="UserInterfaceModeChangeEventHandle">0000000000000290</Item></XMLFN>
0020250: 7652: Playback: CJRPlaybackEngine::Play: Start
0020250: 7652: Playback: CJRPlaybackEngine::Play: Volume protection: 0
0020250: 7652: Playback: CJRPlaybackEngine::Play: Playing: http://192.168.1.94:52199/MCWS/v1/File/GetFile?File=3362863
0020250: 7652: Playback: CJRPlaybackEngine::Play: Filetype: wma; Type: 1; Can play: 1; Playback object: 0x23a928d4350
0020250: 7652: Playback: CJRPlaybackEngine::StartPlayFile: Start
0020250: 7652: Playback: CMJPlaybackType::Play: Start
0020250: 7652: Playback: CMJPlayerCore::Play: Start
0020312: 7652: Playback: CMJPlayerCore::Play: Created feeder helper for type wma (native: 1)
0020312: 7652: Playback: CMJWaveFeeder::Play: Start
0020312: 7652: Playback: CMJWaveFeeder::Play: Finish (0 ms)
0020312: 7652: Playback: CMJPlayerCore::Play: Play succeeded
0020312: 7652: Playback: CMJPlayerCore::Play: Result: 1
0020312: 7652: Playback: CMJPlayerCore::Play: Finish (62 ms)
0020312: 7652: Playback: CMJPlaybackType::Play: Play result: 1
0020312: 7652: Playback: CMJPlaybackType::Play: Finish (62 ms)
0020312: 7652: Playback: CJRPlaybackEngine::StartPlayFile: Play returned: 1
0020312: 7652: Playback: CJRPlaybackEngine::StartPlayFile: Finish (62 ms)
0020312: 7652: Playback: CJRPlaybackEngine::Play: StartPlayFile returned 1
0020312: 584: Playback: CMJWaveFeeder::Thread: Start
0020312: 7652: Playback: CJRPlaybackEngine::Play: Finish (62 ms)
0020312: 584: Playback: CMJWaveFeeder::Thread: Adding skinning
0020312: 7652: Playback: CPlayerZone::Play: Play succeeded
0020312: 584: Playback: CMJWaveFeeder::Thread: Opening file
0020312: 584: General: CFFmpegInputSource::Open: Start
0020312: 7652: Database: CDataHolder::Load: Field: Date Last Opened; Files: 78430; Pointer bytes: 91680; Data bytes: 16488; Elapsed ms: 0.584
0020312: 7652: Playback: CPlayerZoneDisplayInfoUpdateThreadPause::~CPlayerZoneDisplayInfoUpdateThreadPause: Start
0020312: 7652: Playback: CPlayerZoneDisplayInfoUpdateThreadPause::~CPlayerZoneDisplayInfoUpdateThreadPause: Finish (0 ms)
0020312: 7652: Playback: CPlayerZone::Play: Finish (93 ms)
0020312: 11444: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Start
0020312: 11444: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Zone: Player (id: 0)
0020344: 7652: General: CMCUICore::SystemPowerManager_UpdateActions: Start
0020344: 7652: General: CMCUICore::SystemPowerManager_UpdateActions: UI Mode: -999; Playing: 1
0020344: 7652: General: CMCUICore::SystemPowerManager_UpdateActions: Finish (result: 0) (0 ms)
0020359: 7652: General: CMainUIWnd::Resize: Start
0020375: 6100: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Start
0020375: 6100: Reader: CWinINetReader::Open: Start
0020375: 6100: Reader: CWinINetReader::Open: Opening http://192.168.1.94:52199/MCWS/v1/File/GetImage?File=3362863&Type=Full
0020390: 7652: General: CMainUIWnd::Resize: Finish (31 ms)
0020406: 9488: Reader: CWinINetReader::Thread: Start
0020406: 9488: Reader: CWinINetReader::Thread: url: http://192.168.1.94:52199/MCWS/v1/File/GetImage?File=3362863&Type=Full
0020406: 9488: Reader: CWinINetReader::Connect: Start
0020406: 9488: Reader: CWinINetReader::Connect: Finish (0 ms)
0020406: 9488: Reader: CWinINetReader::DownloadFromHTTPURL: Start
0020406: 9488: Reader: CWinINetReader::DownloadFromHTTPURL: HttpOpenRequest successful
0020422: 9488: Reader: CWinINetReader::DownloadFromHTTPURL: HttpSendRequest successful
0020422: 9488: Reader: CWinINetReader::DownloadFromHTTPURL: Success
0020422: 9488: Reader: CWinINetReader::DownloadFromHTTPURL: Finish (16 ms)
0020422: 9488: Reader: CWinINetReader::Thread: Finish (16 ms)
0020422: 6100: Reader: CWinINetReader::Open: Finish (47 ms)
0020422: 6100: Reader: CWinINetReader::Close: Start
0020469: 584: General: CFFmpegInputSource::Open: cannot open input file
0020469: 584: General: CFFmpegInputSource::Open: Finish (157 ms)
0020469: 584: Playback: CMJWaveFeeder::Thread: Finished feeder loop (bCancel: 0, bPlayed: 0)
0020469: 584: Playback: CMJWaveFeeder::Thread: Firing error
0020469: 584: Playback: CPlayerZone::JRPlaybackEngine_PlaybackError: Start
0020469: 584: Playback: CPlayerZone::JRPlaybackEngine_PlaybackError: Error:
0020469: 584: Playback: CPlayerZone::JRPlaybackEngine_PlaybackError: Finish (0 ms)
0020469: 584: Playback: CMJWaveFeeder::Thread: Sending EOF
0020469: 584: Playback: CPlayerZone::JRPlaybackEngine_EndOfFile: Start
0020469: 584: Playback: CPlayerZone::PlayNextFile: bCanPlayNext=0, m_bPlaybackError=1
0020469: 584: Playback: CPlayerZone::PlayNextFile: Starting playback error thread
0020469: 584: Playback: CPlayerZone::JRPlaybackEngine_EndOfFile: Finish (0 ms)
0020469: 584: Playback: CMJWaveFeeder::Thread: Finish (157 ms)
0020469: 6100: Reader: CWinINetReader::Close: Finish (47 ms)
0020469: 6100: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Image: 0000023A929D0DB0
0020469: 6100: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Finish (94 ms)
0020500: 7652: Playback: CPlayerZone::HandlePlaybackError: Start
0020500: 7652: Database: CDataHolder::Load: Field: Protection Type; Files: 78430; Pointer bytes: 0; Data bytes: 16488; Elapsed ms: 0.234
0020500: 7652: Playback: CPlayerZone::HandlePlaybackError: Finish (0 ms)
0020500: 7652: Playback: CPlayerZone::Stop: Start
0020500: 7652: Playback: CPlayerZoneDisplayInfoUpdateThread::Destructor: Start
0020500: 11444: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Finish (188 ms)
0020515: 7652: Playback: CPlayerZoneDisplayInfoUpdateThread::Destructor: Finish (15 ms)
0020515: 7652: Playback: CPlayerZone::Stop: Checking for not loaded playback engine
0020515: 7652: Playback: CPlayerZone::Stop: Firing stop to playback engine
0020515: 7652: Playback: CMJPlayerCore::Stop: Start
0020515: 7652: Playback: CMJPlayerCore::Stop: Closing feeder thread
0020515: 7652: Playback: CMJWaveFeeder::~CMJWaveFeeder: Start
0020515: 7652: Playback: CMJWaveFeeder::~CMJWaveFeeder: Cancel
0020515: 7652: Playback: CMJWaveFeeder::~CMJWaveFeeder: Stopping thread
0020515: 7652: Playback: CMJWaveFeeder::~CMJWaveFeeder: Deleting input source
0020515: 7652: Playback: CMJWaveFeeder::~CMJWaveFeeder: Finish (0 ms)
0020515: 7652: Playback: CMJPlayerCore::Stop: Closing main output bin
0020515: 7652: Playback: CWaveOutBin::DestroyBin: Start
0020515: 7652: Playback: CWaveOutBin::DestroyBin: Finish (0 ms)
0020515: 7652: Playback: CMJPlayerCore::Stop: Closing rights object
0020515: 7652: Playback: CMJPlayerCore::Stop: Deleting output plugin
0020547: 7652: Playback: CMJPlayerCore::Stop: Updating play state
0020547: 7652: Playback: CMJPlayerCore::Stop: Finish (32 ms)
0020547: 7652: Database: CDataHolder::Load: Field: Recording Rule ID; Files: 78430; Pointer bytes: 627728; Data bytes: 16488; Elapsed ms: 3.213
0020578: 7652: Playback: CPlayerZone::Stop: Processing internal previous / next
0020578: 7652: Playback: CPlayerZone::Stop: Clearing display info
0020578: 7652: Playback: CPlayerZone::Stop: Updating statistics
0020578: 7652: Database: CDataHolder::Load: Field: Last Played; Files: 78430; Pointer bytes: 322288; Data bytes: 49288; Elapsed ms: 4.278
0020578: 7652: Database: CDataHolder::Load: Field: Usage Reporting Info; Files: 78430; Pointer bytes: 0; Data bytes: 72; Elapsed ms: 0.220
0020578: 7652: Playback: CPlayerZone::Stop: Updating playback state
0020578: 7652: Playback: CPlayerZone::Stop: Updating UI
0020578: 7652: General: CMCUICore::UpdateScreenResolution: Start
0020578: 7652: General: CMCUICore::UpdateScreenResolution: Deleting resolution changes
0020578: 7652: General: CMCUICore::UpdateScreenResolution: Finish (0 ms)
0020578: 7652: Playback: CPlayerZone::Stop: Applying database changes
0020578: 7652: Playback: CPlayerZoneDisplayInfoUpdateThreadPause::~CPlayerZoneDisplayInfoUpdateThreadPause: Start
0020578: 7652: Playback: CPlayerZoneDisplayInfoUpdateThreadPause::~CPlayerZoneDisplayInfoUpdateThreadPause: Finish (0 ms)
0020578: 7652: Playback: CPlayerZone::Stop: Finish (78 ms)
0020578: 7652: Playback: CPlayerZone::Stop: Start
0020578: 7652: Playback: CPlayerZoneDisplayInfoUpdateThread::Destructor: Start
0020578: 12340: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Start
0020578: 12340: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Zone: Player (id: 0)
0020578: 12340: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Finish (0 ms)
0020609: 7652: Playback: CPlayerZoneDisplayInfoUpdateThread::Destructor: Finish (31 ms)
0020609: 7652: Playback: CPlayerZone::Stop: Checking for not loaded playback engine
0020609: 7652: Playback: CPlayerZone::Stop: Firing stop to playback engine
0020609: 7652: Playback: CPlayerZone::Stop: Clearing display info
0020609: 7652: Playback: CPlayerZone::Stop: Updating statistics
0020609: 7652: Playback: CPlayerZone::Stop: Updating playback state
0020609: 7652: Playback: CPlayerZone::Stop: Updating UI
0020609: 7652: General: CMCUICore::UpdateScreenResolution: Start
0020609: 7652: General: CMCUICore::UpdateScreenResolution: Deleting resolution changes
0020609: 7652: General: CMCUICore::UpdateScreenResolution: Finish (0 ms)
0020609: 7652: Playback: CPlayerZone::Stop: Applying database changes
0020609: 7652: Playback: CPlayerZoneDisplayInfoUpdateThreadPause::~CPlayerZoneDisplayInfoUpdateThreadPause: Start
0020609: 7652: Playback: CPlayerZoneDisplayInfoUpdateThreadPause::~CPlayerZoneDisplayInfoUpdateThreadPause: Finish (0 ms)
0020609: 7652: Playback: CPlayerZone::Stop: Finish (31 ms)
0020609: 12724: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Start
0020609: 12724: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Zone: Player (id: 0)
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
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Hendrik

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Re: Cannot play WMA on CLIENTS
« Reply #18 on: October 15, 2018, 09:59:00 am »
I think I know why it isn't working. I'll give it a look.
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Hendrik

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Re: Cannot play WMA on CLIENTS
« Reply #19 on: October 15, 2018, 10:21:55 am »
Should be fixed for the next build.
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