I never said it was a bad program.....if it was a bad program I wouldn't be trying to figure out how to upgrade it. It's a great program and the price really isn't that bad, however I don't feel that it is worth paying full retail value for it twice in a year to a year and a half. As was mentioned earlier in the thread there are alot of people who bought the original program and made it possible to pay those employees who developed more recent versions. I believe that some loyalty to those people who have been around for a year or a year and a half, would probably go along way towards customer satisfaction.
No, Jim, you can't please all of the customers all of the time, you're right, however, trying to sure wouldn't hurt.
Yes, lower cost upgrades, for people who have already been supporting the company, wouldn't hurt. Would I pay a 10 or 15 Upgrade fee everytime that a new version came out? Probably. But would I pay $30 or $40 everytime, I don't think so. And personally I don't think I am alone in this theory. Think about it, If you came out with say a different upgrade for $30 every year, and kept a good amount of previous customers by charging $10 or $15, and at the same time kept those customers happy (which would go a long way towards word of mouth advertising). Isn't that better than charging the $30 to everyone and losing the people who bought it the first time and the potential customers that they refer also? Yeah, new features are great and all, but how much are you really going to pay for a program that you are just going to throw away and buy again in a year. At what point does it get too expensive? After you pay $90- $100 for a program to manage your music? Well according to current trends that's only going to be one more version away. Like I said, It's not a bad program, it's worth the $30 or $40 that you're charging, heck, it's even worth a 10-15 buck upgrade every year or so, but when I start looking at paying full retail upgrades every year or so, it tends to scare me away. Again, that's just my opinion, however, I have a feeling I am not alone.