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JRiver Media Center 25 for Windows
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Crash upon Start Up
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Topic: Crash upon Start Up (Read 1050 times)
themixingfish
Recent member
Posts: 5
Crash upon Start Up
«
on:
June 06, 2019, 01:14:09 pm »
I just installed JRiver on my Microsoft Surface Pro running windows 10 and upon opening the program, it promptly closes. I have uninstalled and reinstalled several times as well as tried an earlier version.
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JimH
Administrator
Citizen of the Universe
Posts: 72380
Where did I put my teeth?
Re: Crash upon Start Up
«
Reply #1 on:
June 06, 2019, 02:00:06 pm »
Did you try the 32 bit version of MC?
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themixingfish
Recent member
Posts: 5
Re: Crash upon Start Up
«
Reply #2 on:
June 06, 2019, 02:56:25 pm »
Same issue. Program launches and then quickly closes
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JimH
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Posts: 72380
Where did I put my teeth?
Re: Crash upon Start Up
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Reply #3 on:
June 06, 2019, 03:06:04 pm »
Were you able to install your license?
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themixingfish
Recent member
Posts: 5
Re: Crash upon Start Up
«
Reply #4 on:
June 06, 2019, 04:02:38 pm »
Yes. I purchased the multi platform license
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JimH
Administrator
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Posts: 72380
Where did I put my teeth?
Re: Crash upon Start Up
«
Reply #5 on:
June 06, 2019, 05:24:49 pm »
Did you Restore it?
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JRiver
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themixingfish
Recent member
Posts: 5
Re: Crash upon Start Up
«
Reply #6 on:
June 17, 2019, 09:14:54 am »
Yes. I just downloaded some tracks from HD Tracks and the JRiver portion of their software launched and functioned fine. The media player still crashes immediately after launching.
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themixingfish
Recent member
Posts: 5
Re: Crash upon Start Up
«
Reply #7 on:
June 24, 2019, 09:37:58 am »
Any thoughts? I would really like to get this program working on my computer.
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bob
Administrator
Citizen of the Universe
Posts: 13821
Re: Crash upon Start Up
«
Reply #8 on:
October 22, 2019, 11:36:28 am »
Quote from: themixingfish on June 24, 2019, 09:37:58 am
Any thoughts? I would really like to get this program working on my computer.
Sounds like a CPU issue.
What is the
exact
CPU model for your device?
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Crash upon Start Up