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Author Topic: Crash upon Start Up  (Read 1070 times)

themixingfish

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Crash upon Start Up
« on: June 06, 2019, 01:14:09 pm »
I just installed JRiver on my Microsoft Surface Pro running windows 10 and upon opening the program, it promptly closes.  I have uninstalled and reinstalled several times as well as tried an earlier version. 
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JimH

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Re: Crash upon Start Up
« Reply #1 on: June 06, 2019, 02:00:06 pm »
Did you try the 32 bit version of MC?
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themixingfish

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Re: Crash upon Start Up
« Reply #2 on: June 06, 2019, 02:56:25 pm »
Same issue.  Program launches and then quickly closes
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JimH

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Re: Crash upon Start Up
« Reply #3 on: June 06, 2019, 03:06:04 pm »
Were you able to install your license?
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themixingfish

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Re: Crash upon Start Up
« Reply #4 on: June 06, 2019, 04:02:38 pm »
Yes.  I purchased the multi platform license
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JimH

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Re: Crash upon Start Up
« Reply #5 on: June 06, 2019, 05:24:49 pm »
Did you Restore it?
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themixingfish

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Re: Crash upon Start Up
« Reply #6 on: June 17, 2019, 09:14:54 am »
Yes.  I just downloaded some tracks from HD Tracks and the JRiver portion of their software launched and functioned fine.  The media player still crashes immediately after launching.
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themixingfish

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Re: Crash upon Start Up
« Reply #7 on: June 24, 2019, 09:37:58 am »
Any thoughts?  I would really like to get this program working on my computer.
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bob

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Re: Crash upon Start Up
« Reply #8 on: October 22, 2019, 11:36:28 am »
Quote from: themixingfish on June 24, 2019, 09:37:58 am
Any thoughts?  I would really like to get this program working on my computer.
Sounds like a CPU issue.
What is the exact CPU model for your device?
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