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Author Topic: Build 157: Problems Playing Video Files  (Read 1781 times)

DWAnderson

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Build 157: Problems Playing Video Files
« on: April 22, 2003, 07:16:42 pm »

1. Audio when playing certain quicktime (e.g. old BMW commercial, Air Force One trailer) movies and audio is echo-y and out of sync. If I escape out of the full screen mode used to play the movies, I return to the main Media Center window and the video stops, but the sound continues.

2. No thumbnails of quicktime movies shown.

3. Can't play any video files on the server using a remote PC. Bringing up what would be a display of thumbnails results in the server trying to transfer all of the entire video files themselves to the remote PC.

4. Attempting to play a single video file, i.e. from a group of one, puts control bars on the top and bottom of the screen, but never fills the screen with the playing video (or even blacks out what is already on the screen. The media server log shows no indication that anything has been requested on the server. Instead after a short period I get a dialog on the remote PC saying "Media Core has encountered a problem and needs to close." Etc. and Media Center terminates.

5. Attempting to play a single quicktime file using a remote PC brings up a dialog asking for Quicktime Internet Authentication, then a dialog saying Media Center has encountered problems playing the last several files, and then I get a dialog saying "Media Core has encountered a problem and needs to close." Etc. and Media Center terminates. Note: the first error listed only occurs if the server uses a UserID and password, but the even without these enabled, the second two fatal errors still occur.

Has anyone not experienced errors in these circumstances?

JimH

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Re: Build 157: Problems Playing Video Files
« Reply #1 on: April 23, 2003, 05:43:26 am »

When you report problems, please report the file type you are trying to play.  What extension does it have?

Better still, provide a link to a file that is a problem.

We know about display problems introduced yesterday.  They should be fixed today.
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DWAnderson

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Re: Build 157: Problems Playing Video Files
« Reply #2 on: April 23, 2003, 06:45:28 am »

Quote
When you report problems, please report the file type you are trying to play.  What extension does it have?

Better still, provide a link to a file that is a problem.

We know about display problems introduced yesterday.  They should be fixed today.


The problems that do not mention a specific type of video file occur in all types of files I have: quicktime, AVI and MPEG.

I'll try and find a small quicktime file somewhere on the interenet, confirm that the problem occurs with respect to that file and post the link. But the problems I have experienced with quicktime files have occurred with all the quicktime files I've tried, so I suspect they are not file specific.

Thanks for the follow up.

Nikolay

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Re: Build 157: Problems Playing Video Files
« Reply #3 on: April 23, 2003, 07:28:51 am »

DWAnderson,

1. We use QuickTime player to play mov and qt files, so if you see that video and audio are out of synch is must be QuickTime's problem.

2. We can't create thumbnails for QuickTime because QT player does not use DirectX interface, but in next build you will be able to associate image file with video file.

3. We will try to reproduce the problem.

4. I'm not sure I understood what you mean.

5. We will try to reproduce the problem.

Nikolay

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DWAnderson

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Re: Build 157: Problems Playing Video Files
« Reply #4 on: April 23, 2003, 07:34:49 am »

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DWAnderson,

1. We use QuickTime player to play mov and qt files, so if you see that video and audio are out of synch is must be QuickTime's problem.


When these files are played by the standalone version of quicktime, they do not exhibit these problems. The problem may be with how you have embedded quicktime functionality.

JimH

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Re: Build 157: Problems Playing Video Files
« Reply #5 on: April 23, 2003, 08:08:48 am »

What version of QT are you using?
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DWAnderson

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Re: Build 157: Problems Playing Video Files
« Reply #6 on: April 23, 2003, 01:52:27 pm »

Quote
What version of QT are you using?


Version 6.1
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