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[sluizer]

I just purchased the upgrade for a JRiver Media Center 27 Windows License.

When I try to open the Registration Code with the Package Installer, I get the following error message:
     Your license file is for a different product

My earlier licenses were for just Windows licenses. But when I upgraded most recently, it was for a Master license and that's the Registration Code that I used for my purchase. But I only purchased a Windows version, because that's all I need now.

So how do I open/install the new license? I don't intend to actually download MC 27 until you have a good stable version later in the fall.

Thank you for your help.

[JimH]

Download and install MC26 from our Download Page.

Please  use this thread:
https://yabb.jriver.com/interact/index.php/topic,126262.0.html

[sluizer]

Download and install MC26 from our Download Page.

Please  use this thread:
https://yabb.jriver.com/interact/index.php/topic,126262.0.html

Thank you. That worked.

How do I get an electronic receipt for my credit card purchase? Nothing has appeared in my email. Thanks for your help.

[JimH]

Search your mail for jriver.com.

[sluizer]

Search your mail for jriver.com.

I just searched my mail for jriver.com again (for the third or fourth time). I've gotten two messages from jriver.com this morning.

The first has the subject "JRiver Media Center 27 Windows License", and I received it right after I purchased the upgrade. It has the registration key, but there is no receipt giving the information about what I paid and what card was charged.

The second has the subject "Temporary Install Key for JRiver Media Center", and I received it right after I downloaded and installed MC26 from your download page. It also does not have a receipt.