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[AudibleImagery]

Hello,

I’ve been using JRemote reliably for about a year now but I’m currently experiencing a problem where JRemote closes whenever I try to connect to my server. I’ve tried re-adding the server which allowed me to connect to the server but then a few days later the problem started happening again. I obviously don’t want to have to re-add the server every time I want to connect. How do I fix this?

Regards,
Audible

[JimH]

It's possible your network has changed.  Take a look at Network Access on our wiki.  Test the server in Media Network settings.  Read threads on the Media Network board here.

[AudibleImagery]

It's possible your network has changed.  Take a look at [url=http://wiki.jriver.com/index.php/Network_Access]Network Access[/url] on our wiki.  Test the server in Media Network settings.  Read threads on the Media Network board here.

Hey Jim,

I figured it out. Could you please delete this post?

-John

[JimH]

Could you post what you found?

[AudibleImagery]

Could you post what you found?

Hey Jim,

I thought that deleting all of the media server stuff and resetting it up would fix it but I was wrong. I’m still not able to get the app to connect without crashing, even when I’m on my home network.

[JimH]

Typo in Access Key?

[AudibleImagery]

Typo in Access Key?

Hey Jim,

I’ve reset and retyped the access key so many times that it’s an impossibility that it’s a typo in the access key. I can connect to Panel from inside and outside of my server, and I can connect to the server by creating one in JRemote but then when I close the app and try to reconnect to the same server the app just crashes. I don’t know what to do. I read the article you linked several times and tested hundreds of things and nothing has worked.

[AudibleImagery]

Could you post what you found?

I disabled "Ignore articles in sort" and now it's working? Go figure 🤷‍♂️

Is there a way to troubleshoot this so that I can reenable the “Ignore articles” option? I like this feature.

I recently configured a new expression to sort the album column by “[Album] - [Album Artist]” which might be the source of the issue.

[bob]

I disabled "Ignore articles in sort" and now it's working? Go figure 🤷‍♂️

Is there a way to troubleshoot this so that I can reenable the “Ignore articles” option? I like this feature.

I recently configured a new expression to sort the album column by “[Album] - [Album Artist]” which might be the source of the issue.

For some reason I think there are sometimes illegal characters in the MC string that contains articles for sorting on and that messes up JRemote. I've seen that before but it's been a while. You might want to check that if you need to turn that feature back on.

[AudibleImagery]

For some reason I think there are sometimes illegal characters in the MC string that contains articles for sorting on and that messes up JRemote. I've seen that before but it's been a while. You might want to check that if you need to turn that feature back on.

Hey Bob, I recently added an article to ignore that I no longer need to ignore and removing that seems to have fixed the problem entirely. Thank you for your help.

Regards,
Audible