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mc31 video playback failure same as mc28

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aeneuman:
The specs are as follows:
Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz   3.30 GHz
16.0 GB RAM (15.9 GB usable)
64-bit operating system, x64-based processor
Windows 10 updated regularly no problems noted in troubleshooting
Intel HD Video

lepa:
Could it be firewall/networking issue? I.e MC cannot download codecs needed to show videos

aeneuman:
I don't have this on a network. Intel says everything is up to date including their video functions. I tried disabling Norton and disconnecting from the net but the malfunctions were exactly the same so I don't think the antivirus is having any effect. If it did then why doesn't it affect other video players? As a general matter though, MC25 has been very stable on my system but MC28 less so although hangs and crashes were infrequent with 28. Don't have long term experience with MC31 but since it behaves the same as MC28 I am not hopeful.

For lepa: where could I go to download the latest codecs? I don't think there is any problem  in downloading MC codecs but what would I check in the JRiver folder?

lepa:
I think then that my hunch is probably right. Every new MC version needs to download some video codecs/renderers etc when you play something first time. MC25 probably works as you have the codecs for MC25 already downloaded earlier. If you don't want to put this player machine to network then you could install same MC version to some other computer and then when it has downloaded necessary things you can copy those things from %AppData%\Roaming\J River\Media Center 31\Plugins to your htpc

EDIT: AFAIK there isn't downloadable plugins packages available but you need use MC to get those by activating the plugie i.e. playing something that needs it

aeneuman:
What I meant is that it is not on a LAN of any kind but it is connected to the web. Are the codecs downloaded into the Roaming folders regularly?

If this is something that occurs automatically then I would like to check the relevant folder to make sure they are there. What are the folders and what am I looking for in them?

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