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Author Topic: Blu-ray Problem  (Read 549 times)

audioriver

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Blu-ray Problem
« on: February 01, 2024, 11:09:26 am »
Installed v32 first time today. V31 was not present, I imported my previously saved library.

The one thing I quickly noticed is that MC crashes instantly (its processes disappear) when trying to play a Blu-Ray. Tried BD folders and mounted ISO, not an actual disc. The same occurs on all three Red October modes.

Not using Defender - also tried disabling my security software. Didn't see any prompts/warnings from there. Never had this particular issue with previous MC versions on the same machine. Standard video playback works, DVD too.

MC 32.0.8 64-bit.

I attach a screenshot of what has been downloaded in the Plugins folder:
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JimH

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Re: Blu-ray Problem
« Reply #1 on: February 01, 2024, 11:34:42 am »
Take a look at the Blu-ray topic on the wiki.  You may need to install other software.
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audioriver

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Re: Blu-ray Problem
« Reply #2 on: February 02, 2024, 03:58:59 am »
This is unencrypted content that worked on all previous MC versions without extra software. There's nothing specific about MC32 in the wiki. As a test, I installed MC31 after having installed MC32. It crashes in the same way.

So, my question: has there been a recent update in the auto-downloaded components/plugins that are used for BD playback? Perhaps a newer version there is causing the crash.
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Awesome Donkey

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Re: Blu-ray Problem
« Reply #3 on: February 02, 2024, 06:26:58 am »
There's a chance a firewall or something has blocked the download of the components MC usually downloads when attempting to play some video formats on a new, fresh install. Something to check to see if anything is being downloaded.
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audioriver

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Re: Blu-ray Problem
« Reply #4 on: February 02, 2024, 09:00:58 am »
I've posted my downloaded components right in the first post. I will delete them all and try again later.
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audioriver

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Re: Blu-ray Problem
« Reply #5 on: February 02, 2024, 11:49:33 am »
I have tried again with default MC settings. Did not import my previous library. Issue remains.

Components have been downloaded correctly. I found some discs that play normally. They are in the minority though. Around 7/10 discs crash MC instantly. The first disc I tried played normally, and that's why I said all components have been downloaded properly.

The issue only occurs in BD Menu Mode. Starting a BD in title mode, plays normally. Switching to Menu Mode crashes MC instantly.

I can only think as a cause a recently updated plugin that MC downloads and uses. But only you can tell me which that may be, and perhaps provide a previous version for me to try.

Since MC31 also crashes, I assume 31 and 32 download and use the exact same plugins. Please remember that these discs always played correctly in MC with no crashes, until recently.
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Hendrik

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Re: Blu-ray Problem
« Reply #6 on: February 02, 2024, 03:47:49 pm »
With crashes what we really need is the crash dump included with the log package. Otherwise there really isnt anything to go on right now.
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audioriver

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Re: Blu-ray Problem
« Reply #7 on: February 03, 2024, 04:21:23 am »
Ok, just sent a log via email.
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audioriver

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Re: Blu-ray Problem
« Reply #8 on: February 09, 2024, 06:50:38 am »
Any updates?
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audioriver

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Re: Blu-ray Problem
« Reply #9 on: February 12, 2024, 05:46:25 pm »
I now noticed that sometimes (not always), a log file is created in the BD folder location by the Java Runtime Environment when the crash occurs. Just sent you one such log file at: logs at jriver dot com.
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Hendrik

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Re: Blu-ray Problem
« Reply #10 on: February 13, 2024, 11:27:28 am »
What kind of CPU do you have? The error contains references to illegal instructions, which might point to a build issue in one of the components.
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audioriver

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Re: Blu-ray Problem
« Reply #11 on: February 13, 2024, 12:36:43 pm »
Quote from: Hendrik on February 13, 2024, 11:27:28 am
What kind of CPU do you have?

Replied via PM.
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audioriver

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Re: Blu-ray Problem
« Reply #12 on: February 22, 2024, 09:45:10 am »
Issue solved by MC 32.0.20. Thank you.
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