Topic: UPGRADE INSTRUCTIONS and PRICES for MC32 (Read 47303 times)

JimH · « **Reply #50 on:** February 03, 2024, 01:16:15 am »

bderek · « **Reply #51 on:** February 08, 2024, 11:46:59 am »

I bought a Linux only licence for MC32 on Jan 28 2024 with the special upgrade price, but I should have bought the Master Licence. My mistake. Is there anyway I can change that and pay the difference to get a Master Licence?
Thanks,
Derek

JimH · « **Reply #52 on:** February 08, 2024, 03:39:12 pm »

Quote from: bderek on February 08, 2024, 11:46:59 am

I bought a Linux only licence for MC32 on Jan 28 2024 with the special upgrade price, but I should have bought the Master Licence. My mistake. Is there anyway I can change that and pay the difference to get a Master Licence?

You have mail.

AuditGuy · « **Reply #53 on:** February 27, 2024, 08:50:51 am »

Quote from: JimH on November 13, 2023, 11:31:31 am

MC32 is now available

Great news, have just purchased a licence for MC32
I use 29 currently
The 32 installed failed immediately on clicking the download file. Because, it said, the licence I was using was for 30 and I needed to install that (30) version. I have installed 30, but when I try to licence it, the code I have (for29) isn't valid. Not surprising. I've not entered my code for 32, so wonder why it doesn't let me run the install even for a trial. I'm in a loop, can anyone suggest a way through

JimH · « **Reply #54 on:** February 27, 2024, 08:54:05 am »

Same problem and answer: https://yabb.jriver.com/interact/index.php/topic,138286.msg959213.html#msg959213

paulo_05 · « **Reply #55 on:** February 27, 2024, 02:04:44 pm »

I bought the 32 version, I'm trying to install it but doesn't succeed. Windows asks me if I allow to make changes at the computer, I say yes and nothing happens...

JimH · « **Reply #56 on:** February 27, 2024, 02:17:39 pm »

Quote from: paulo_05 on February 27, 2024, 02:04:44 pm

I bought the 32 version, I'm trying to install it but doesn't succeed. Windows asks me if I allow to make changes at the computer, I say yes and nothing happens...

Probably a problem with Windows Defender. Update it.

ora.h · « **Reply #57 on:** March 02, 2024, 01:55:31 pm »

Hi guys. I have an old version of Windows JRiver with code 26.26.0.107 and I want to know if it is possible to get a MAC version for the update. I really enjoy JR, but due to work reasons I had to change the operating system.

Thank you very much in advance for your response.

JimH · « **Reply #58 on:** March 02, 2024, 02:11:29 pm »

Bigguy49 · « **Reply #59 on:** March 07, 2024, 12:07:12 pm »

I am running latest version of JRMC31 and just purchased upgrade to with mjr in DOWNLOADS folder. I received emails with both LICENSE and REGISTRATION.

When I click on the INSTALLER, system goes off somewhere and never shows 32 as being installed?!

I seem to have this issue every time I try to install an upgrade.

JimH · « **Reply #60 on:** March 07, 2024, 12:17:31 pm »

Quote from: Bigguy49 on March 07, 2024, 12:07:12 pm

I am running latest version of JRMC31 and just purchased upgrade to with mjr in DOWNLOADS folder. I received emails with both LICENSE and REGISTRATION.

When I click on the INSTALLER, system goes off somewhere and never shows 32 as being installed?!

That's probably an antivirus problem. Update Windows Defender. Don't use anything else.

Download MC32. Run the exe file. Then restore. Details are here:
https://wiki.jriver.com/index.php/Restoring_a_License

Darrel · « **Reply #61 on:** March 07, 2024, 03:10:32 pm »

Hi,

In reading through forum posts and some instructions, they never mention the versioning of the OS. Is that because it is not dependent upon OS Versioning?

I have MC26 at the moment running on MacBook Pro 10.15.7 Catalina and Windows 7.

Will MC32 run on these two versions of the OS?

Can not upgrade my OS.

Thank you.

Darrel

JimH · « **Reply #62 on:** March 07, 2024, 03:32:11 pm »

From the Download Page:

requires at least MacOS High Sierra 10.13. See here for install instructions: https://wiki.jriver.com/index.php/Mac_Installation_%26_Removal

ttan98 · « **Reply #63 on:** March 08, 2024, 09:37:11 pm »

Hi,
Everyone, I was an old customer with version 22 or 23 and thought of returning to JRiver. can I upgrade to the latest version 32, runs on win10 and/or win11?
Also please direct me to your website which lists the latest features on V32.

Thanks.

JimH · « **Reply #64 on:** March 08, 2024, 10:26:59 pm »

Yes. Instructions are in the first post.

Amfibius · « **Reply #65 on:** March 08, 2024, 11:39:30 pm »

Hello Jim,

I purchased a MC license on 4/24/2023, and I am running MC 31.0.87. I downloaded and installed MC 32.0.20 and tried to install my old license, but it said "your license is not valid for media center". According to your previous post, licenses MC 31.0.83 and above should be valid for MC 32.

Am I doing something wrong here?

JimH · « **Reply #66 on:** March 09, 2024, 06:03:14 am »

Quote from: Amfibius on March 08, 2024, 11:39:30 pm

I purchased a MC license on 4/24/2023, and I am running MC 31.0.87. I downloaded and installed MC 32.0.20 and tried to install my old license, but it said "your license is not valid for media center". According to your previous post, licenses MC 31.0.83 and above should be valid for MC 32.

No. An MC32 license will work with MC31, but the reverse won't work. Here's how you can upgrade to MC32:
https://yabb.jriver.com/interact/index.php/topic,137399.0.html

Graham Hitchcox · « **Reply #67 on:** March 22, 2024, 04:52:57 pm »

My Master Licence says installed for a different OS? What OS?
I only use Windows!
.

JimH · « **Reply #68 on:** March 22, 2024, 08:21:03 pm »

You probably need to install the version that matches your license.

gtener · « **Reply #69 on:** March 26, 2024, 08:41:19 pm »

Trying to upgrade from 28 to 32. I restored, but still tells me I have to restore from an old registration. 32 won’t load.

JimH · « **Reply #70 on:** March 26, 2024, 09:16:32 pm »

Quote from: gtener on March 26, 2024, 08:41:19 pm

Trying to upgrade from 28 to 32. I restored, but still tells me I have to restore from an old registration. 32 won’t load.

You don't need to restore until you've purchased the upgrade. You do need an old license to upgrade. Try the first post in this thread for more complete information.

Demerara · « **Reply #71 on:** April 20, 2024, 09:14:36 am »

I just upgraded to MC32 after living happily with 23 for a very long time. One thing I noticed is that the volume level needs to be quite a bit higher on 32 vs. 23 to get the same output on my headphones. All settings seem to have loaded properly on 32, nothing else changed. Is there something else to change? It's not really a big deal, just curious why the volume changed.

JimH · « **Reply #72 on:** April 20, 2024, 09:27:41 am »

Settings are probably different. Compare the two versions.

Also check Windows sound levels in the mixer. Right click on the speaker icon in the lower right corner.

JimH · « **Reply #73 on:** April 20, 2024, 10:26:36 am »

Noyed,
Your post was moved to your original thread.
https://yabb.jriver.com/interact/index.php/topic,137753.0.html

JimH · « **Reply #74 on:** May 27, 2024, 03:30:59 pm »

Split MC25 to MC32

rhkrhk · « **Reply #75 on:** May 29, 2024, 04:10:18 pm »

Jim- haven't I already paid for MC32? Windows crashed, had to be reinstalled from scratch. Am struggling with license keys etc. Please advise.
thanks
roger kaye rhkrhk@optonline.net

micke_ollars@hotmail.com · « **Reply #76 on:** June 04, 2024, 01:08:22 pm »

Well, this feels a little like i'm being herded into a purchase. Maybe the reason i didn't upgrade from v28 earlier is that i didn't find value in the intervening releases?
I can find use for JRiver occasionally though, so i did go through with this purchase.

tdipower · « **Reply #77 on:** June 14, 2024, 12:28:35 pm »

Hi.

Trying to understand the upgrade need. It is stated in one post that the old version would keep working without access to lookup services and so on.
But in the list of services that I access and need on this page: https://yabb.jriver.com/interact/index.php/topic,138838.0.html
It states the license server and the access key lookup service.
Will I not be able to reinstall the v.28 to my computers later?
And will the share service stop to work, or only the access key access? The IP and port will still work?

rhkrhk · « **Reply #78 on:** June 20, 2024, 02:07:10 pm »

Responses generally involve upgrading or restoring. My problem is a little different. I had MC 28 installed on windows 10 laptop & desktop. I bought MC 32 and installed it on desktop. Computer crashed and I had to reinstall W10 many times before I got it to be (I think) stable.

I reinstalled MC32 on the desktop- now how do I transfer my library, settings and playlists from laptop MC28 to desktop MC32?

thanks
rhk

Awesome Donkey · « **Reply #79 on:** June 20, 2024, 04:33:02 pm »

Do a library backup in MC28 on the laptop and put it on a device like a USB stick or SD card to transfer it to the desktop and restore the library backup in MC32.

https://wiki.jriver.com/index.php/Library_Backup

gulp · « **Reply #80 on:** July 19, 2024, 06:02:16 pm »

I just ordered the upgrade to JR 33, which is my 15th upgrade or so.

Each time I do this by clicking on the link for upgrade prices, I have to manually key in my complete address again, chose a mail address and a password before I pay (which I then can’t use at a later time because there’s no option to use it on the upgrade page)…I will have to key in everything newly in vain again next time.

This isn’t normal, is it?

JimH · « **Reply #81 on:** July 19, 2024, 06:18:21 pm »

The password is used to change the email address associated with your license.

You're right that we could do a better job of it. But thanks for all your support.

INTERACT FORUM

Author Topic: UPGRADE INSTRUCTIONS and PRICES for MC32 (Read 47303 times)