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[JimMills]

I purchased MJ8 on 9/28/2002.  I later updated to 9.0 with the special beta version.  I have since lost my hard drive.  But, I did print out my original registration confirmation.  I went to the web site https://rover.jriver.com/cgi-bin/restore.cgi to restore my license, but it can't find it.  I tried to have the web site send my registration numbers to my email address, but it couldn't find that either.  I don't want to post my registration number on the forum, but is there a fax number I can fax the registration to, or a phone number I can call?

[JimH]

If you have an older version 8 license, it will work with version 9.

Version 8 would work with a version 7 license.  Version 9 won't.

Check this page for details:

www.mediajukebox.com/license

[JimMills]

I realize it won't work with 9, but I can't download the licence file for 8, as it can't find the registration.  It used to work with 9 beta, and I purchased before the December 1 deadline.

[KingSparta]

maybe your using the wrong e-mail

if you bought MJ8 at that date, the e-mail should be in the J river database for MJ8.

[JimH]

Try using IE.  Visit the restore page.  Enter your Registration Code by using copy and paste.

If that doesn't work, write me at jimh @ jriver.com.

[JimMills]

I tried my email address, but it couldn't find it.  I never received a conformation email, as the payment method at that time didn't send one out.  

[KingSparta]

if you never got a e-mail after you registered you may have entered the e-mail in wrong when you bought.

as jimH said send him a e-mail.

[JimH]

Your record on our server now shows you've installed again.  You should be set.

I changed your e-mail to your new address.