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[ramainSF]

I have version 8.0.388 which I tried to uninstall.  After 5 seconds, the uninstall program stopped without any error messages.  

The program files were still there but when I tried to run them, it complained that the files were not correctly installed.   I've reinstalled all the files and repeated the uninstall again, but with the same results.

Any ideas?

[ecmartinjr]

I have the same problem.  I had previously purchased Ver. 7 and when the new Ver. 9 was announced I downloaded it.  In that process my Ver. 7 (with upgrades) was deleted.  By the time I was ready to purchase the Ver. 9 ( PLUS) my initial download of Ver. 9 had timed out and wouldn't load (so much for the free version).  I then re-downloaded the latest version (twice) and each time I try to run it after installation I get the following message--"You are attempting to open a database that is too new for this version of Media Jukebox.  Please upgrade to the newest version of Media Jukebox."  I thought that was what I had already done.  I have checked to make sure that I have deleted from my computer any older versions of Media Jukebox.  I have tried to re-install the new program from my "My Download Files".  Nothing works.  Further, I now get the same abortive unintall that you describe.  To compound the irritation, there is no apparent way to e-mail to J River/Media Jukebox and there is nothing I can find on point in their FAQ's.  I would really like to pay them the money and have the program since it is a good program.  Unfortunately, I can't seem to make headway.  Ed

[JimH]

For uninstall problems, try a reboot first.  If unsuccessful, install and uninstall.

For the problems with reverting to a previous version, try the latest versions of either 9.0 or 8.0.  See also the FAQ on switching under Jukebox/Purchase above.

[Ethical_Dilemma]

I'm having the same problem, and reinstalling and then uninstalling isn't working.

Can you post manual uninstall instructions?

[studentii]

I'm going to bed at 4.00 in the afternoon.

Vegemite " sammies " first

I've had it.