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Author Topic: Media Center crashes when closing.  (Read 2149 times)

Matthew

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Media Center crashes when closing.
« on: May 17, 2004, 03:28:44 pm »

I have downloaded your latest build 10.0.137 and it still crashes when closing.

This is my error: "Media Jukebox.e.exe has generated errors and will
be closed by Windows You will need to restart the
program.
 
An error log is being created. "

Where does it store the error at?

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Matt

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Re:Media Center crashes when closing.
« Reply #1 on: May 17, 2004, 03:29:52 pm »

Disable any visualizations and 3rd party plugins.

Let us know if it still happens.
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Matt Ashland, JRiver Media Center

JimH

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Re:Media Center crashes when closing.
« Reply #2 on: May 17, 2004, 03:31:40 pm »

When you post about an existing problem, it helps if you post in the same thread.  Here's your old one:

http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=21122;start=msg147874#msg147874
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Matthew

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Re:Media Center crashes when closing.
« Reply #3 on: May 17, 2004, 03:35:34 pm »

Thanks for your quick reply. Sorry, I could'nt find the old thread.  I thought adaware helped but It did not help. Really.

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JimH

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Re:Media Center crashes when closing.
« Reply #4 on: May 17, 2004, 03:42:54 pm »

You can always find your old posts by visiting your profile (a button above or click on your name).

You've got something "special" going on with your PC.  I don't know what the solution is.  I would start uninstalling software if it were my PC.  Then reboot.
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Matthew

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Re:Media Center crashes when closing.
« Reply #5 on: May 17, 2004, 04:07:39 pm »

Uninstall Software HMM I dont know about that. Do you guys know where an error log is stored in Windows 2000 maybe that can help you.
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jleerigby

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Re:Media Center crashes when closing.
« Reply #6 on: May 18, 2004, 02:38:07 am »

Matthew - If you want help from JRiver you could help yourself by answering Matt's question first:

Quote
Disable any visualizations and 3rd party plugins.

Let us know if it still happens.
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Matthew

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Re:Media Center crashes when closing.
« Reply #7 on: May 18, 2004, 09:45:12 am »

I don't use 3rd party plugins. I do use visualizations  It crashes  even when visualizations are off when closing Media Center. Any other help?
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Sauzee

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Re:Media Center crashes when closing.
« Reply #8 on: May 18, 2004, 12:15:59 pm »

Are you drinking a lot of beer when you have these problems ? ;)

Sorry .........., that was meant to be a joke  :-[
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Matthew

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Re:Media Center crashes when closing.
« Reply #9 on: May 18, 2004, 12:39:02 pm »

Are you drinking a lot of beer when you have these problems ? ;)

very funny  ;D
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Matt

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Re:Media Center crashes when closing.
« Reply #10 on: May 18, 2004, 12:41:24 pm »

Try to isolate what action causes the close on exit.  (ex. play a video, play a song, browse Media Library, etc.)

Also, since you mentioned having spyware problems, you may want to check for updates and viruses.
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Matt Ashland, JRiver Media Center

Matthew

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Re:Media Center crashes when closing.
« Reply #11 on: May 18, 2004, 12:59:03 pm »

Norton AntiVirus is uptodate and so is Adaware.

Any other ideas?
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jleerigby

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Re:Media Center crashes when closing.
« Reply #12 on: May 19, 2004, 07:00:56 am »

MC writes to the library database when closing.  Maybe it's something to do with that.  Where is your library stored?  On a network drive?  If it is try moving it to the local C drive to see if it isolates the problem to this.
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