Jim H,
You wrote: "This product / This thing has been out for several years without significant problems."
Please understand that since I can't play a playlist without it randomly stopping at points, I DO consider this a "significant problem," especially considering other customers are having this same problem. Don't you agree?
As for details about this product bug, if you read my posts, you willl have all the details I have.
I did have two other questions you didn't answer about installing MC, and you didn't respond to my request for a free upgrade to the product you claim will (probably... maybe?) fix my issue.
At this point, I'm feeling really disappointed in my purchase of this software. Do you have a money-back guarantee? Cause I've spent a good deal of time researching this problem, posting here, and trying to work this out. I ain't feeling satisfied. (Cue Rolling Stones)
Yet I hope you all have lovely holidays in all. No hard feelings. Just wish I had my money, time, and energy back.
Thank YOU to KingSparta for reading my messages and responding with your ideas - I really appreciate your time and effort.
Good LUCK to gd and Petts5354 who represent the others who are wrestling with this same bug/issue. Let me know if you find any answers, please! It'll take me a while to save up for the ipod.
Mellissa