Here's a suggestion - the current MC forums act as a bug repository, support center, how-to and community center. Everything is all mixed up. It can't be productive for the developers, and is very off-putting for potential customers.
Why not implement a proper bug tracker, like Mantis (
http://www.mantisbt.org/)? This way, you could track bugs and their resolution in a way that was visible to users, and leave the forums primarily for other kinds of interaction. Also, you'd be able to filter out issues with MC10 (production) from issues with MC11 (beta) and treat them accordingly.
I'm suggesting this because recently I was with a friend, building some smartlists, and decided to search the forums for some tips. Of course, what comes up is a litany of bug reports. Very scary first impression for someone thinking of buying the program.
Since this forum is the main (only?) venue for customer support, please think of treating it that way!
At some point in the future, you might want to consider a case-tracking system for customer issues, this would let you identify recurring patterns and hence change the documentation and/or the program. But in the short term, a bug tracker would be a real win. And it would save the developers a lot of time.