Topic: iPod Killing MC (Read 3652 times)

carfac · « **on:** November 07, 2005, 10:30:39 am »

I load MC, click on Handheld, and it errors out with this notice:

Runtime Error!

Program F:\Program Files\Media Center.exe

abnormal program termination

After error windows opens, I click OPK and MC closes.

I reinstalled the newest d/l version (11.0.316). Using XP 2, iPod 5G 60

I am a registered owner.

Any help appreciated!

Dave

JimH · « **Reply #1 on:** November 07, 2005, 10:40:10 am »

In Windows Explorer, rename the itunesdb file. It's probably corrupt.

Check the other threads here for how to use MC with the iPod.

10.0 support is limited. 11.0 support is much better.

Don't use iTunes and MC with the same iPod.

carfac · « **Reply #2 on:** November 07, 2005, 10:52:15 am »

Hi Jim:

Thanks for the INCREDIBLY fast response!

I did a search on my computer for "itunesdb" and no hits- where is that?

Also, what is your Avatar?

TIA

Dave

lOth · « **Reply #3 on:** November 07, 2005, 10:57:55 am »

close MC, plug your iPod in, a few seconds later it should appear as a disk drive on your computer. On that drive, iTunesDB is in the folder \iPod_Control\iTunes\

carfac · « **Reply #4 on:** November 07, 2005, 11:00:38 am »

Whoooo hooo! There she is! Thanks!!!!!

carfac · « **Reply #5 on:** November 07, 2005, 12:09:13 pm »

Well, after I do that, I right click and rebuild dsatabase- and that is erroring out!

JimH · « **Reply #6 on:** November 07, 2005, 12:21:01 pm »

Please copy your system info from MC Help and paste it here.

carfac · « **Reply #7 on:** November 07, 2005, 12:43:21 pm »

Hi:

OK, hope this is what you want- used anapod to get this.

Model: Apple iPod (h:)
Owner PLIST 0
Hardware Version 1.0
Firmware Version 1.0
Driver Version 6.0.1.3
Anapod Device ID 91D3D1F8
Audio Support Yes
Tag/Search Support Yes
Playlist Support Yes

From MC:

Media Center Registered 11.0.316 -- F:\Program Files\Media Center\

Microsoft Windows XP Workstation 5.1 Service Pack 2 (Build 2600)
Intel Pentium 4 2857 MHz MMX / Memory: Total - 523 MB, Free - 109 MB

Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping / Drive G: IOMEGA ZIPCD1024INT-A Mode:Normal Type:Auto Speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: Yes / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: No

Burning / Drive G: IOMEGA ZIPCD1024INT-A Addr: 3:0:0 Speed:8 MaxSpeed:8 BurnProof:No
Test mode: No / Eject after writing: Yes / Direct decoding: No / Write CD-Text: Yes
Use playback settings: No / Normalization: None

Does that help?

Dave

JimH · « **Reply #8 on:** November 07, 2005, 12:51:35 pm »

Did you try these instructions?
http://yabb.jriver.com/interact/index.php?topic=29623.0

carfac · « **Reply #9 on:** November 07, 2005, 12:56:15 pm »

Yes sir. I do not run itunes and MC concurrently.

I think I may wholey unistall MC, and reinstall- see what happens.

SteveG · « **Reply #10 on:** November 07, 2005, 02:49:44 pm »

Could you try deleting your iTunesDB. Then MC should recognize your iPod. Then, right click and select 'Initialize'. This will wipe everything off of your iPod. Then you should be able to go forward.

Steve

carfac · « **Reply #11 on:** November 07, 2005, 04:39:48 pm »

Not my favorite option- I got 40 gigs of music to reload.

I am having weird problems with Video (not) playing on the Pod, too. I may just restore the whole thing, if it gets to that. Or, I just may return the iPod...

SteveG · « **Reply #12 on:** November 08, 2005, 09:24:03 am »

Dave,

Try not running iTunes at all. Then do a rebuild of the database and see if you can get that to work successfully. After that, go forward with MC only and stay away from iTunes and post the results.

Thanks,

Steve

PS In regards to Video, are you trying to transfer video via MC? This is not supported currently. Do you have the iPod Nano, Photo or Video?

carfac · « **Reply #13 on:** November 08, 2005, 10:40:36 am »

Hi Steve:

Thanks for that. I do NOT really like the iTunes much, and switching to the MC w/o using iTunes would be fine- I can do that. The DataBase in iPod (it is a 5G, 60 Gig Video) works fine in iTunes now, as well as Purple Ghost, Anapod. I got the Video to work now, too- had to uninstall iTunes, then I RegEdited the registry to remove all "itunes", "ipod" and "Apple" references, and reinstalled- then the Video took.

So, it still gets back to making MC work. It HAS worked, it was MC that I used to transfer everything onto iPod. It is VERY possible I screwed this all up by running Anapod at the same time- the anapod pops up automatically. I am usually good at stutting it down so I only use one thing attaching to iPod at a time, but I could have screwed that up...

When I try and get MC to rebuild the DataBase, it looks as if MC hangs- the progress bar does NOT progress, and Windows reports that MC is "Not Responding." There is a LOT of music on there- 4500 songs, I think- so I know this operation will take a while (hours) so I have let it run, but not seen any response, so I have ended it. Maybe I should let it go longer?

Is there any other program I can use to rebuild the database? It does seem to work, like I said, other programs seem to think it is OK...

Dave

SteveG · « **Reply #14 on:** November 09, 2005, 11:26:47 am »

Dave,

The next build will have modifications that will make MC play even nicer with iTunes. It is possible it will help you. If not, one option is to 'Initialize' and start over. I think then you would be fine, but I understand your hesitance to do that.

I do not think waiting on the rebuild longer than you have will be a way out.

Steve

carfac · « **Reply #15 on:** November 10, 2005, 10:08:49 am »

Thanks again to everyone for your help. I think I have this pegged- I think I know what the problem is. However, I am not an engineer or anything, so I may be way off base, but I will post my findings.

First off, the re-initialization/Restore to Factory Defaults worked. At least, for a time. After playing arounf\d a bit more, I made an interesting discoovery- as long as I did NOT add any videos, things worked fine. But once I added a video- ANY video I have- MC errors out. I remove the videos, BAM- MC is back working fine.

I removed itunesdb again, and was able to rebuild with MC, and NO videos show in the rebuild... and it works. I add back in the videos, and MC errors out again.

So, my admitidly unprofessional opinion is that the videos are what is screwing this all up. For the time being, I can live with this- videos are just a fun novelty at the moment, and I DID buy the iPod for the music.

But maybe by mentioning this, you can look into this, and verify if this really is the problem. Possibly fixed in a future release will be fine.

Thanks for listening!

Dave

SteveG · « **Reply #16 on:** November 10, 2005, 02:51:04 pm »

Dave,

Which iPod do you have?

We do not currently have video support enabled. It will come.

Steve

carfac · « **Reply #17 on:** November 10, 2005, 03:43:16 pm »

5G 60 Gig.

The videos I uploaded (with iTunes) were mp4's, not h256, btw.

If this does turn out to be the case, like I said, not a problem. Just want people to know that until MC does work with video, you should not upload ANY videos (if you want to use MC).

Dave

carfac · « **Reply #18 on:** November 13, 2005, 12:25:35 am »

Just discovered, at least on my 5g pod, if you enablepodcasts, MC will not be able to coonetr to your device.

So, as long as you do not use any videos, or podcasts, MC is OK. But pop those on, and MC fails to connect.

Dave

datdude · « **Reply #19 on:** November 20, 2005, 11:28:28 pm »

I just tried to re-sync and am having hte same issue. How do you turn off podcasts? I have a 4g ipod so no video to worry about.

Media Center Registered 11.1.60 -- C:\Program Files\J River\Media Center 11\

Microsoft Windows XP Workstation 5.1 Service Pack 2 (Build 2600)
Intel Unknown 102 MHz MMX / Memory: Total - 1293 MB, Free - 776 MB

Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping / Drive D: SlimtypeDVDRW SOSW-852S Mode:Normal Type:Auto Speed:Max
Drive E: Mode:Normal Type:Auto Speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: No

Burning / Drive D: Slimtype DVDRW SOSW-852S Addr: 1:0:0 Speed:24 MaxSpeed:24 BurnProof:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: Yes
Use playback settings: No / Normalization: None

datdude · « **Reply #20 on:** November 20, 2005, 11:46:59 pm »

Switched to 11.1.51 and MC starts up with the ipod syncing fine.

SteveG · « **Reply #21 on:** November 21, 2005, 12:49:45 pm »

In regards to Podcasts, can you elaborate on the problem? For testing I have downloaded Podcasts and can transfer them without issue. Do you have Podcasts set to sync in a smartlist? If so, what is the rule you are using?

datdude · « **Reply #22 on:** November 22, 2005, 01:06:37 am »

I don't think it was specific issue in my situation, I jsut wanted to see if there was maybe a way to disable it from showing up in the tree view like the other serivces and plugins.

SteveG · « **Reply #23 on:** November 22, 2005, 11:32:54 am »

There is not a way to disable this at this time.

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