First, another thanks for this great program.
I wanted to offer a suggestion around the forums and see what others thought.
I really think that a few more catagories would help the forums and peoples support experience immensely.
Right now so much stuff is mixed together it is very chaotic and often difficult to sift through to find what you are looking for, even with the search tool.
I hope you might consider some categories with separate forum areas along these lines (maybe somewhat different, but you get the idea) inside Media Center area of the forums:
Technical Support Category
1. Need Help? Get answers to questions about using Media Center.
2. Need Help with Device Synchronization?
3. Other specifit help category
4. Another specific help category
5. Bug Reports
General Discussions Category
1 News and Other Stuff. Discussion about anything that might be of interest to Media Center users.
2. Media Center Wishlist and Development. Any ideas about how to improve Media Center? Let us know!
3. Off Topic. Community forum for discussions completely unrelated to Media Center.
I think that more organization will not only make for a much better support experience for those seeking support, but help you build a stronger community around your product, which I would imagine has some significant impact on brand loyalty and the bottom line.
Just my two cents.