INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1] 2   Go Down

Author Topic: Problem with importing  (Read 11059 times)

koolmees

  • World Citizen
  • ***
  • Posts: 111
Problem with importing
« on: March 03, 2007, 01:04:05 pm »

I have some problems with importing MP3-files. I have imported 8500 files and that works well. I have put 100 files in a directory on my HD and the autoimport function does not work. After that I will import manually and MC found no file (?). Maybe I am doing something wrong, but I hope you can help me.
Logged

KingSparta

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 20062
Re: Problem with importing
« Reply #1 on: March 03, 2007, 02:42:43 pm »

when you put some files in there it may take some time for MC to see the files.

I don't think it sences the were added as it happen.
Logged
Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio, Music
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #2 on: March 03, 2007, 03:27:23 pm »

After a few hours nothing is happened. Importing manually gives the same result then a few hours ago.  ?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #3 on: March 03, 2007, 05:02:55 pm »

Double check that you've set the file types to be imported correctly.  Also that you didn't check "Exclude this folder".
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #4 on: March 03, 2007, 05:14:45 pm »

I have double-double-checked, but no difference. When I copy a new file to a new directory, than import is sucesfull for that file.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #5 on: March 03, 2007, 05:21:02 pm »

Please copy your system info from MC Help and paste it here.
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #6 on: March 03, 2007, 05:33:33 pm »

Nice support!  :)

Media Center Registered 12.0.179 -- C:\Program Files\J River\Media Center 12\

 Workstation 6.0  (Build 6000)
Intel Pentium 4 2999 MHz MMX / Memory: Total - 1048 MB, Free - 524 MB

Internet Explorer: 7.0.6000.16386 / ComCtl32.dll: 5.82.6000 / Shlwapi.dll: 6.0.6000 / Shell32.dll: 6.0.6000 / wnaspi32.dll: N/A
Ripping /   Drive H:   Mode:Normal  Type:Auto  Speed:Max
  Drive I:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive H: _NEC     DVD_RW ND-3520A    Addr: 0:0:0  Speed:5  MaxSpeed:5  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #7 on: March 03, 2007, 05:37:03 pm »

In MC, try a search for one of the files that isn't imported.   Once in a while, they get filed under the wrong media type.

Also get the build that is just out tonight (185).  At the top of this board.

Were the files previously deleted?  Or are they very small?
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #8 on: March 03, 2007, 05:50:20 pm »

Of course I will install the new version.

The files were not previously deleted but are small (jingles of radio stations, so between 3 and 30 seconds). I mean the new files, the rest of the library are normal files.

It is not the wrong media type, all MP3.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #9 on: March 03, 2007, 06:00:12 pm »

One of the options for import is to ignore small files.  Please double check the settings you have for the directory you're importing.
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #10 on: March 03, 2007, 06:05:58 pm »

?  I don't see that setting?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #11 on: March 03, 2007, 06:16:02 pm »

In the options, choose the folder you want, and edit it.  Open the "Advanced" option.  You'll see filetypes being imported and two checkboxes at the bottom.  It's one of those two.

Edit -- sorry it isn't there.  I'm not sure if we've removed it. 
Logged

KingSparta

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 20062
Re: Problem with importing
« Reply #12 on: March 03, 2007, 06:34:08 pm »

Quote
Edit -- sorry it isn't there.  I'm not sure if we've removed it.

LOL - The sign of getting old.

I have no idea also...

Listening to: 'I'm Your Captain' by 'Grand Funk Railroad' on Media Center 12
Logged
Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio, Music
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #13 on: March 03, 2007, 07:06:29 pm »

LOL - The sign of getting old.
You ain't lyin.  I'm hoping somebody who knows how to use the program can help.

Listening to: 'Danca de Solidao' from 'Brasileiro' by 'Beth Carvalho' on Media Center 12

Long_Island__Bahamas -- created at http://tinyurl.com/22ftcc -- Visible
Logged

Griff

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 710
Re: Problem with importing
« Reply #14 on: March 03, 2007, 07:06:53 pm »

Quote
LOL - The sign of getting old

100 Years/ Five For Fighting

 ;)

Youll be there in a moment.

But to the person above, try turning off the auto import. (tools/auto import opt., remove watch folders)

then try a manual import (tools/import folder)

and see if it adds them.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #15 on: March 03, 2007, 07:08:11 pm »

He sent me a PM.  He's gone for a snooze.  Holland?

Ice_on_Lake_Minnetonka -- http://tinyurl.com/2cnp82
Logged

KingSparta

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 20062
Re: Problem with importing
« Reply #16 on: March 03, 2007, 07:13:11 pm »

Quote
Long_Island__Bahamas -- created at http://tinyurl.com/22ftcc -- Visible

Nice pictures

I love water, Land, Sunset Pictures
Logged
Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio, Music
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA

Griff

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 710
Re: Problem with importing
« Reply #17 on: March 03, 2007, 07:25:02 pm »

Interesting

Tinyurl would not load under Ubuntu/ firefox 2

but would under IE

Oh well
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #18 on: March 03, 2007, 07:51:01 pm »

Tinyurl would not load under Ubuntu/ firefox 2
This link works for me in Firefox 2.0.0.1:
http://tinyurl.com/2cnp82
Logged

Griff

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 710
Re: Problem with importing
« Reply #19 on: March 03, 2007, 08:02:47 pm »

Yep

Working now.

You and King must have had the lines tied up

 ;D

Thanks
Logged

KingSparta

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 20062
Re: Problem with importing
« Reply #20 on: March 03, 2007, 08:19:02 pm »

You and King must have had the lines tied up

I Am Innocent, I Have Been Watching The Discovery Channel About The Egypt, And The Roman Empire

At Least The First Hour (Sue Got Bored) I Will Need To Watch Hr2 Tomorrow.
Logged
Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio, Music
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #21 on: March 04, 2007, 04:41:13 am »

He sent me a PM.  He's gone for a snooze.  Holland?


Sometimes we are snoozing in Holland. ;D
And during my snooze my topic has become a chatbox.  :)

Okay, manual import gave no result so I've made my library empty and import the files again. That has succeeded. After that I put a file in one of the folders and I've waited for a few minutes. But no autoimport of that file. When I do Start Autoimport I get the message "Library has now" and than the number of files + 1. But number of imported files 0.

I think that Autoimport means full watching of my folders and not Start Autoimport manually?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #22 on: March 04, 2007, 07:34:36 am »

Sorry about turning your thread into a sideshow.  We get a little nuts in the middle of a Dutch winter night sometimes.  Bad habit.

Do your settings look like this?

http://www.jriver.com/~jriver/misc/auto_settings.jpg
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #23 on: March 04, 2007, 07:41:51 am »

Good morning. This are my settings.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #24 on: March 04, 2007, 09:04:42 am »

Try unchecking "Ignore files previously removed".

Try importing a few manually.  Does that work?
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #25 on: March 04, 2007, 09:10:54 am »

Ignoring files previously removed gives no other result.

For importing manually see my post of tomorrow:

When I do Start Autoimport I get the message "Library has now" and than the number of files + 1. But number of imported files 0.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #26 on: March 04, 2007, 09:12:37 am »

Under Options/General, turn "shell integration" on.

Then use Windows Explorer and right click on the file, choose Media Center, then Import.  Does that work?
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #27 on: March 04, 2007, 09:21:48 am »

It does not work.



From these options the only working item is editing ("bewerken") by Music Editor.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #28 on: March 04, 2007, 09:29:46 am »

That's good.  That means one of three things:

1.  The file is corrupt.
2.  The file has already been imported (search for it by name in MC)
3.  There is a bug in MC12.

Can you play the file?
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #29 on: March 04, 2007, 09:35:50 am »

File is not corrupt. I have tried different files and the result is the same.

I have not imported these files earlier, but I don't think it is a bug in MC12. I am the only person with this problem (I hope)? In case of a bug many persons should have asked the same question.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #30 on: March 04, 2007, 09:45:33 am »

Can you play the file?  With MC12?  Or another player?
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #31 on: March 04, 2007, 09:53:03 am »

Yes, I can play the files with MC 12 and other players.

Is it useful to send you my reg-file, so you can see if my settings are right?

A few minutes ago I deleted one file and that works well.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: Problem with importing
« Reply #32 on: March 04, 2007, 09:55:51 am »

When you started over with a new library, did you clear the old one?  Under File/Library.

If it were mine, I might try uninstalling, removing registry entries, and reinstalling.

I'm out of ideas.
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #33 on: March 04, 2007, 10:02:14 am »

Yes, I clear the old one.

Yesterday I have did a re-install, but without cleaning the registry. Maybe the last option.  :-\

I have deleted eight files now and auto-importfunction works well. So the problem is importing new files.
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #34 on: March 04, 2007, 10:27:37 am »

I have reinstalled whole Windows Vista and my problem is not resolved.

See http://yabb.jriver.com/interact/index.php?action=post;topic=39403.0;num_replies=26 for another problem with this program.

I've bought this prgram a few weeks ago, but I'm not satisfied with it....
Logged

DarkPenguin

  • Citizen of the Universe
  • *****
  • Posts: 1921
Re: Problem with importing
« Reply #35 on: March 13, 2007, 10:39:47 am »

These are small files?  They are never imported?  If you could summarize the triage to this point that would be great.
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #36 on: March 13, 2007, 12:32:30 pm »

Okay. It's a MP3-collection of 10.000 files, so files between 4 and 20 MB. When I delete some files out of my folder the files are gone from the MC list within a short time. But when I put some files into my folder the files doesn't appear in the MC list. So this function don't work in my MC.

The other thing is downloading covers function Cover Art). Every time the program stops after a few minutes. So it's impossible to download all my covers from the internet.

I hope it's clear. ;)
Logged

DarkPenguin

  • Citizen of the Universe
  • *****
  • Posts: 1921
Re: Problem with importing
« Reply #37 on: March 13, 2007, 01:52:41 pm »

These are brand new files never seen by MC?
Logged

glynor

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 19608
Re: Problem with importing
« Reply #38 on: March 13, 2007, 02:23:17 pm »

I believe the "small files" option Jim was referring to (much) earlier was incorporated into the "Ignore Special files" option.  Try running it with that unchecked.

This is really quite odd.  Another thing that could (possibly) help is to enable Import logging and post a log (use the Code tag around it to keep the log file reasonable).

To enable logging, go to Help --> Logging.  Enable Output to a log file.  Then under types of events, check everything (or at least especially General, Playback, Database, and Import).  Click "reset log file" and then Ok and then immediately run the manual import.  Go back into Help --> Logging and see what you get under the Current Log...
Logged
"Some cultures are defined by their relationship to cheese."

Visit me on the Interweb Thingie: http://glynor.com/

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #39 on: March 13, 2007, 04:45:37 pm »

These are brand new files never seen by MC?

Brand new files indeed.
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #40 on: March 13, 2007, 04:55:09 pm »

I believe the "small files" option Jim was referring to (much) earlier was incorporated into the "Ignore Special files" option.  Try running it with that unchecked.

This is really quite odd.  Another thing that could (possibly) help is to enable Import logging and post a log (use the Code tag around it to keep the log file reasonable).

To enable logging, go to Help --> Logging.  Enable Output to a log file.  Then under types of events, check everything (or at least especially General, Playback, Database, and Import).  Click "reset log file" and then Ok and then immediately run the manual import.  Go back into Help --> Logging and see what you get under the Current Log...


The "small size option"was a misunderstanding:

In the options, choose the folder you want, and edit it.  Open the "Advanced" option.  You'll see filetypes being imported and two checkboxes at the bottom.  It's one of those two.

Edit -- sorry it isn't there.  I'm not sure if we've removed it. 
Logged

DarkPenguin

  • Citizen of the Universe
  • *****
  • Posts: 1921
Re: Problem with importing
« Reply #41 on: March 13, 2007, 04:58:47 pm »

Need a log file.
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #42 on: March 13, 2007, 05:05:20 pm »

This is the logfile after the action Start Autoimport. I've put 4 files in de folder d:\muziek\CD's. But it gave no result in the MC list.

Media Center; Version: 12.0.189; Types: 8191
0000000: 2792: General: Starting logging: Date: 13-3-2007 23:03:29
0000000: 2792: General: Log Reset: Logging reset
0008219: 3664: Import: CWatchFoldersThread::Thread: Finish (37031 ms)
0008250: 2792: General: CMainUIWnd::Resize: Start
0008250: 2792: General: CMainUIWnd::Resize: Finish (0 ms)
0008266: 1552: Import: Process: Starting import (JRiver Media Center 12.0.189)
0008266: 1552: Import: GetNewFiles: Start
0009688: 1552: Import: GetNewFiles: Finish (1422 ms)
0009688: 1552: Import: GetMissingAndUpdateFiles: Start
0009719: 1552: Import: GetMissingAndUpdateFiles: Finish (31 ms)
0009719: 1552: Import: FixBrokenLinks: Start
0009719: 1552: Import: FixBrokenLinks: Finish (0 ms)
0009719: 1552: Import: Process: Finish (1453 ms)
0009750: 2792: General: CMainUIWnd::Resize: Start
0009766: 2792: General: CMainUIWnd::Resize: Finish (16 ms)
0011735: 3560: Import: CWatchFoldersThread::Thread: Start
0011735: 3560: Import: CWatchFoldersThread::Thread: Watching folder 'D:\MUZIEK\CD's\'
0011735: 3560: Import: CWatchFoldersThread::Thread: Watching folder 'D:\MUZIEK\Jingles\'
0011735: 3560: Import: CWatchFoldersThread::Thread: Watching folder 'D:\MUZIEK\LP's\'
0011750: 3560: Import: CWatchFoldersThread::Thread: Watching folder 'D:\MUZIEK\NIEUW\'
0011750: 3560: Import: CWatchFoldersThread::Thread: Watching folder 'D:\MUZIEK\Singles\'
Logged

KingSparta

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 20062
Re: Problem with importing
« Reply #43 on: March 13, 2007, 05:53:18 pm »

Last night I forced MC to auto update, MC became Non-Responsive, i let it go over night, MC was Still Non-Responsive.

this has not been the first time, MC has been non-responsive when forcing a import (it happens quite often for me).
Logged
Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio, Music
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA

glynor

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 19608
Re: Problem with importing
« Reply #44 on: March 13, 2007, 11:00:49 pm »

The "small size option"was a misunderstanding:

I think you might have misunderstood me.  I read, and understood, what Jim wrote.

I think (and I most certainly could be wrong) I remember that the option he was thinking of was merged into the Ignore Special Files option some time ago.  Have you tried a manual Tools --> Run Auto Import Now with this option de-selected?  If not, please try de-selecting that option and forcing a search.  It may not work, but it may very well...
Logged
"Some cultures are defined by their relationship to cheese."

Visit me on the Interweb Thingie: http://glynor.com/

DarkPenguin

  • Citizen of the Universe
  • *****
  • Posts: 1921
Re: Problem with importing
« Reply #45 on: March 14, 2007, 10:37:20 am »

koolmees: I'm seeing some strangeness but I think that is expected strangeness as the files do import.  It does seem to take a fair amount of time between the kick off of the import and the time the actual import occurs.  Please try Glynor's suggestion.  In the mean time I'll try to see if fearless leader is near an internet cafe.

KingSparta: Any additional details?  Anything special about the import?  File types?  Network drives?  Playing 15,000 podcasts each in their own zone at the same time?  Etc?
Logged

glynor

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 19608
Re: Problem with importing
« Reply #46 on: March 14, 2007, 10:50:17 am »

Playing 15,000 podcasts each in their own zone at the same time?

Sheeeeeeeaaaaat!  I do that every day!   ;D  ;D  ;D
Logged
"Some cultures are defined by their relationship to cheese."

Visit me on the Interweb Thingie: http://glynor.com/

John Gateley

  • Citizen of the Universe
  • *****
  • Posts: 4957
  • Nice haircut
Re: Problem with importing
« Reply #47 on: March 14, 2007, 11:03:47 am »

Koolmees (what kind of bird is your Avatar?)

Try creating a new empty library (don't clone it), and importing the files into the new library. Do they work there?

j

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #48 on: March 14, 2007, 02:24:32 pm »

koolmees: I'm seeing some strangeness but I think that is expected strangeness as the files do import.  It does seem to take a fair amount of time between the kick off of the import and the time the actual import occurs.  Please try Glynor's suggestion.  In the mean time I'll try to see if fearless leader is near an internet cafe.

I'll try, you will hear.
Logged

koolmees

  • World Citizen
  • ***
  • Posts: 111
Re: Problem with importing
« Reply #49 on: March 14, 2007, 02:34:30 pm »

Koolmees (what kind of bird is your Avatar?)

This bird is a koolmees.  ;D
The latin name is Parus Major, I don't know the name in English (do they live in America?)

I have tried the way you meant with the library. All files are coming in my library, but the files in the "second round" are not coming in library.
Logged
Pages: [1] 2   Go Up