Home
Download
Purchase
Support
Company
INTERACT FORUM
November 05, 2024, 04:34:10 am
Welcome,
Guest
Please
login
or
register
.
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
Home
Help
Search
Calendar
Login
Register
INTERACT FORUM
>
More
>
Old Versions
>
Media Center 17
>
Not Sure What I did Wrong
« previous
next »
Pages: [
1
]
Go Down
Print
Author
Topic: Not Sure What I did Wrong (Read 748 times)
Bioman
Recent member
Posts: 29
Not Sure What I did Wrong
«
on:
January 22, 2012, 06:48:42 pm »
I was using a trial version of MC 16. A few days before the trail period expired I had to totally reformat the computer due to a few bugs. When I got the operating system reinstalled and everything running I thought I would just install MC 17 as a Few days earlier a message came out saying it was now stable. So I installed it and then went to the "help" section and purchased it. I received the email with my key, but MC 17 when I fire it up says it is a "Trial Copy" What did I do wrong? ?
Logged
MrC
Citizen of the Universe
Posts: 10462
Your life is short. Give me your money.
Re: Not Sure What I did Wrong
«
Reply #1 on:
January 22, 2012, 06:55:51 pm »
Nothing wrong, you just need to install the key.
If you have the .mjr file, say on your desktop, just drop it onto Media Center 17.
Logged
The opinions I express represent my own folly.
Bioman
Recent member
Posts: 29
Re: No .MJR file
«
Reply #2 on:
January 22, 2012, 07:16:42 pm »
No .mjr file; where would I find this? The purchase confirmation e-mail came with a registration code but no file.
Logged
MrC
Citizen of the Universe
Posts: 10462
Your life is short. Give me your money.
Re: Not Sure What I did Wrong
«
Reply #3 on:
January 22, 2012, 07:30:34 pm »
It should be an attachment in your email.
See also:
http://wiki.jriver.com/index.php/Purchase_and_License_Recovery
If this doesn't help solve the issue, the JRiver folks are sure to help you out.
Logged
The opinions I express represent my own folly.
JimH
Administrator
Citizen of the Universe
Posts: 72379
Where did I put my teeth?
Re: Not Sure What I did Wrong
«
Reply #4 on:
January 22, 2012, 07:34:16 pm »
Firefox changes the extension from mjr to exe, which prevents the file (Install Key) from working.
Use IE to restore.
Logged
JRiver
Getting Started
Up and Running
FAQ
Weird problems
License Info
Wiki
S
Print
Pages: [
1
]
Go Up
« previous
next »
INTERACT FORUM
>
More
>
Old Versions
>
Media Center 17
>
Not Sure What I did Wrong