Hello guys,
After testing out the MediaCenter trial I decided to purchase the software today and it's not gone at all to plan
I wanted to pay by paypal and firstly I'd like to mention the fact that the payment page which pops up on JRiver asks for all your details straight out - name/address/ credit card etc, which I found strange because the whole idea of Paypal is that you shouldn't need to give all that sensitive information to a buyer.
I chose not to include my address and credit card details and after selecting "pay by paypal" the page did indeed proceed to paypals payment screen. So, perhaps JMedia could make it more clear to the buyer that if paying by paypal they only need to fill in certain criteria, instead of wasting their time entering sensitive information which actually they dont need to.
Anyway, after I completed my payment the MediaCenter did not automatically install a license key.
So I did all the available options from the player itself regarding licensing and still no joy. I was given a file to download, an executable called MediaCenter17-1169, but this refuses to open on my system (win7 64).
So the bottom line is I'm sat here almost 2 hours after deciding to buy this thing, with it not working and a reciept from paypal.
I'd appreciate any help from anyone who may know what to do.
Thanks very much in advance.