I wrote asking for help on an issue a good year ago without success. I have MC17 on two laptops. Both play the program great and both more or less work with Gizmo. That said both also have the same annoying quirk. When the program is opened it works great. As long as it is playing music I have no problem. When, however, the program is not playing but is still open, it will eventually...
keep the icon on the taskbar but cannot be expanded from there nor can it be closed or played. I have to do a control/alt/delete and then task manager to close the program and then restart it. Task Manager lists the MC as 'not responding'.
This is on two Toshiba laptops running Windows 7. It did exactly the same thing with my old Sony Vista Laptop. I have the latest version of MC17...
I have no idea why it does this...it is as thought eh program goes to sleep mode and refuses to wake up. Is there a fix??
Your problem may not be caused by JRiver MC but by the audio output device or perhaps the combination of JRiver MC and the output device. We would need more information to explore these possibilities.
Q. How are you getting audio out of your laptops?
analog output connector on the laptop?
DAC connected by USB?
other connection?
Q. Which output method are you using? DirectSound? WASAPI? ASIO? Kernel Sound?
Q. If you are using an external audio output device (DAC), can you provide the brand name (maker and model)? Does it use drivers provided by the maker or drivers that are in Windows?
Bill