There is no known problem with Gizmo at this time. The topic called "Network Access" on our wiki might help.
Why I am getting this error, I do not know. All I can do now is to continue to investigate . I never experience this type before.
FYI: I paid for the Linux upgrade today. Whether I get to using it or not, does not matter, it is the continued support that counts.
Thanks to all the team for porting to Linux.
I hope I can use the Fedora disc that has been laying around, if not I will use Ubuntu or whatever MC needs.
Ekpen.
Edit:
This is an update on my Gizmo issues:
I did a reset , another access key was issued. Same error; "There was a problem connecting to the server, please double check you have entered the correct key, and that server and connections are working."
I also got another error "Runtime error! Microsoft Visual c++ Runtime, program will terminate. (I do not know if this is related to Gizmo)
Your reply directed me to read the Wiki. I have not even read the Wiki, until you wrote back. I have had this setup for 7-10 years even before I knew what JRiver is or was:
I have been able to get in to my house from outside using the old assigned IP which was 74.XX.xxx?
With the new IP assigned 6 weeks ago, I had no issues with Gizmo.
Upon setting up this new Acer All in one desktop last week, for the first time, I am having issues with Gizmo.
Using the new IP, disabling wifi, now connecting via 4G, I am not able to get Gizmo to work. The error seems to be at the point of recognizing the access key.
But, if I use Chrome, or Firefox via browser, I have no problem . All I do is use my assigned public IP, even with Wifi shut off. I can also do this outside the house, even from the Market place mall.
But using Gizmo is a no no
If my network was bad, (maybe), it will not even let me get connected to my house .
Here is an aside to this:
I will be brief: I have symantec-(Norton) for over 10 years. I have had maybe 8-11 PCs registered on the Norton server. Suddenly, I was not able to upgrade my Norton 360 for this new Acer.
Read on, the Norton server failed to update the Pc, by deleting PCs that are no more in use. The tech has to manually delete all pcs, before I was able to register or update the Norton virus program to use .
The point of this is that: Your server may have failed to scan my new Acer to get current IP information, it may still be using old information.
Please , I know you are busy, it is very irritating to have this issue, especially, a Linux version is coming. If push comes to shove, I can use my browser/static IP to log in to my pc outside the home. I just want to use Gizmo.
Please check your server to see what my settings are. Sending me to the Wiki site is of no use to me at this point.
Thanks.
Ekpen.