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[kenreau]

Greetings all,

I'm coming from the Mac mini / iTunes world with Pure Music for the past ~5 years.  I have >3TB of music files (standard and high res.) and finally got tired of the iTunes interface.  I recently installed Windows 8.1 via boot camp and intend to convert everything under the MC umbrella.  I'm attempting to set up my MC 19 for Windows and have run into a few issues with hangs, program not responding, etc.  I've gone through the excellent set up wiki's, FAQs, et al and still haven't gotten things up and running correctly.  The last Windows product I used was XP 5 years ago and this may be part of my struggle, working under the new Windows environment.

Rather than continuing to flounder for hours, my quest is to find a MC super user / maven here that I could simply hire for a hour, or so and be done.  I've gone through similar support issues by way of TeamViewer in the past.

Anyone interested?  Or, possibly recommend someone I can ping that provides this service?

Thanks
Kenreau

PS - looking at all the support forum posts, this might be an idea for an enhanced support business model.

[JimH]

Hangs are one manifestation of antivirus problems.  There is an antivirus thread here that might give you clues.

[kenreau]

Hangs are one manifestation of antivirus problems.  There is an antivirus thread here that might give you clues.

Thanks, Jim, I did turn off the Windows Defender per that trouble shooting guide and it did help somewhat.  It will then play ~5 songs before hanging vs. 1~2 with WD on before hanging again.  The MC program appears to start a song ok, but when I try to advance to another song, or change album or artist, it locks up. 

Hopefully someone will respond that can dial this in for me and make a few bucks for their time.

Thanks again
Kenreau

[glynor]

I know MrC has done that for people a few times (I don't think he'll take your money, but he might help), but he's been away for a little bit.  I think he's on vacation, though I'm guessing.

I might be convinced, but you'd have to deal with doing it in the middle of the night (east-coast US time).  But, I don't know... It's tough.  I don't usually have much time to play around, and I have other projects.

[kenreau]

Thanks, glynor, I did get a kind offer to help from a local Patrick Stockton.  Just attempting to connect with him.  Hopefully he can make quick work of it. 

Thanks again
Kenreau

I know MrC has done that for people a few times (I don't think he'll take your money, but he might help), but he's been away for a little bit.  I think he's on vacation, though I'm guessing.

I might be convinced, but you'd have to deal with doing it in the middle of the night (east-coast US time).  But, I don't know... It's tough.  I don't usually have much time to play around, and I have other projects.