Topic: Questions about Upgrading? (Read 55360 times)

JimH · « **on:** July 30, 2014, 01:13:11 pm »

Windows Instructions Windows Upgrade Purchase

Mac Instructions

Please use this thread if something doesn't work.

A few answers first:

1. MC20 builds are available on our Download Page.

2. If you bought MC19 after July 1, 2014, you received an MC20 license (Mac or PC).

3. An MC20 license will work with both MC20 and with recent builds of MC19.

4. You can retrieve your old license(s) by using option 2 on the Restore Page.

5. Mac and PC licenses are separate. You can upgrade from either by purchasing a Master License. It works with Windows, Mac, and Linux versions.

residentour · « **Reply #1 on:** July 30, 2014, 03:16:41 pm »

Quote

Pre-order Media Center 20 today and receive the best price of the year -- just $18.98.

Does this mean I can prepurchase MC 20 for $18,98 if I have no previous version? I tried via the program itself and opened a page that says "Media Center 20 Windows
JRiver, Inc. $49.98 "

How to get your "Best price of the year" deal value?

Thanks.

Awesome Donkey · « **Reply #2 on:** July 30, 2014, 03:20:47 pm »

My question is, does the Purchase JRiver Media Center 20 as an Upgrade page work for just Windows or will it for Mac and Linux (when available) licenses too?

Matt · « **Reply #3 on:** July 30, 2014, 03:20:53 pm »

Quote from: residentour on July 30, 2014, 03:16:41 pm

Does this mean I can prepurchase MC 20 for $18,98 if I have no previous version? I tried via the program itself and opened a page that says "Media Center 20 Windows
JRiver, Inc. $49.98 "

How to get your "Best price of the year" deal value?

Thanks.

$18.98 is the upgrade price.

kstuart · « **Reply #4 on:** July 30, 2014, 03:49:19 pm »

Roughly - how long before the special pre-order price is raised to the normal price ?

Awesome Donkey · « **Reply #5 on:** July 30, 2014, 03:58:57 pm »

I believe August 10th.

JimH · « **Reply #6 on:** July 30, 2014, 04:42:06 pm »

That's correct.

ferday · « **Reply #7 on:** July 30, 2014, 06:10:48 pm »

nm, got it sorted

the key is delivered through the .mjr which is an installer, for those who might be curious

i had a software conflict as some of my work files use mjr but that's sorted now

rudyrednose · « **Reply #8 on:** July 30, 2014, 07:15:30 pm »

Just bought the upgrade.

As MC19 is already installed on all my HTPCs, if I immediately run the new MC20 .mjr file on my actual MC19, will future installations of MC20 will already be registered or will I have to burn one of the 10 restore as MC20 becomes available (after 14 days) ?

Thank you to all the team, this is becoming an annual tradition :-)

RoderickGI · « **Reply #9 on:** July 30, 2014, 08:35:29 pm »

When I buy the upgrade, do I install the MC20 licence into my current MC19 installations before MC20 is available?

If so, will MC19 upgrade itself to MC 20 via the normal "Help / Update Channels / Check for Updates" or the Automatic Update process, according to my "Update Channels" preferences?

EDIT: On re-reading, I guess my questions are similar to rudyrednose's. Mine are just simpler to understand!

JimH · « **Reply #10 on:** July 30, 2014, 08:55:01 pm »

Quote from: rudyrednose on July 30, 2014, 07:15:30 pm

Just bought the upgrade.

As MC19 is already installed on all my HTPCs, if I immediately run the new MC20 .mjr file on my actual MC19, will future installations of MC20 will already be registered or will I have to burn one of the 10 restore as MC20 becomes available (after 14 days) ?

When it's available, you'll just need to install it. It will use the license you installed for MC19.

JimH · « **Reply #11 on:** July 30, 2014, 09:07:32 pm »

Quote from: RoderickGI on July 30, 2014, 08:35:29 pm

When I buy the upgrade, do I install the MC20 licence into my current MC19 installations before MC20 is available?

If so, will MC19 upgrade itself to MC 20 via the normal "Help / Update Channels / Check for Updates" or the Automatic Update process, according to my "Update Channels" preferences?

EDIT: On re-reading, I guess my questions are similar to rudyrednose's. Mine are just simpler to understand!

When MC20 is available, just download and install it. It will find the license if you've installed it for MC19.

TCube · « **Reply #12 on:** July 31, 2014, 03:13:53 am »

Hello,

This is not a question but I hope you will take consideration of my comment here below.

If possible starting MC 20 try to put out a "release" process separating "Beta" from "Release".
Way to often xx.0.1.xxx is fixing something not working out in previous xx.0.1.xxx. I know debugging with the users' help is an important part of the process for the product.

As I mentioned elsewhere for "add-on remote" :

Quote

Note : Your post July 06 requested Ver. 19.0.133 ---> Now July 25 Ver. 19.0.156

I'm skipping most "upgrades" because they do have not real "Stable" value. If, as often, old habits are too hard to shake and if I'm mistaken I'll gobble my post

TC

Hendrik · « **Reply #13 on:** July 31, 2014, 03:16:54 am »

MC already has 3 version channels, "Stable", "Latest" and "Beta". Latest is usually updated once a week or so, while Stable is updated far less often and only if no known problems exist. If you want that, just set MC to that as your update channel (which is the default as well).

Obviously there can be no guarantees that there will never be any problems in the "Stable" versions, but it should be far less than if you use "Latest" (or any version posted on the forum).

TCube · « **Reply #14 on:** July 31, 2014, 03:22:44 am »

Thks Hendrik
I'll check the settings. My signature says it all

firedog · « **Reply #15 on:** July 31, 2014, 06:21:36 am »

Does this apply to owners of MC 18 also? Or is there a different price?

Hendrik · « **Reply #16 on:** July 31, 2014, 06:25:35 am »

Quote from: firedog on July 31, 2014, 06:21:36 am

Does this apply to owners of MC 18 also? Or is there a different price?

The special upgrade price is available to every owner of MC back to version 10, so MC 18 is covered!

Zero_G · « **Reply #17 on:** July 31, 2014, 10:40:53 am »

Upgraded!

Excellent early bird pricing!

jtwrace · « **Reply #18 on:** July 31, 2014, 10:44:50 am »

I have upgraded to MC20....it's a no brainer IMO. However, is it possible that JRiver could be used with a non-JRiver Renderer (AURALiC ARIES) without the use of a computer? I just love JRiver and JRemote and would like to use it instead of their app. I think the market would be massive for this need. I currently use Minimserver to go along with their DS Lightning App but would love to replace all of that and just use JRiver/JRemote or even keep Minimserver and use JRiver/JRemote.

JIMV · « **Reply #19 on:** July 31, 2014, 10:50:58 am »

I own MC 17,18 and 19...where does one find the 'registration code'??

JimH · « **Reply #20 on:** July 31, 2014, 11:13:29 am »

Please see the first post in this thread.

cncb · « **Reply #21 on:** July 31, 2014, 11:57:12 am »

Do all settings and libraries transfer to MC 20 intact? When upgrading before, I seem to remember my main library being copied to a user folder somewhere instead of just staying in the desired directory it was in before upgrading.

Magic_Randy · « **Reply #22 on:** July 31, 2014, 01:31:48 pm »

Upgraded to MC 20. No issues with upgrade process.

And thanks for the special upgrade price

mpffffhhhh · « **Reply #23 on:** July 31, 2014, 02:01:13 pm »

i read that you are working with the ponopeople.
i ordered a pono player and now i am asking if i have
to buy the new version here or it will be included
in the pono package?

JimH · « **Reply #24 on:** July 31, 2014, 02:35:41 pm »

I can't comment on what Pono will provide. It won't be identical.

Triplefun · « **Reply #25 on:** July 31, 2014, 03:19:58 pm »

Thanks for a great product. I have just bought MC19 and now faced with the upgrade to MC20 after 1 month. Before spending the $20 can you please at least make a list of the key changes and or new features that will be made available in MC20. The only issue raised on your 'change log' is something about JRiver requiring a simpler interface to the likes of Hulu and Netflix. A useful 'feature/service' would be for JRiver to provide a US based Hulu / Netflix proxy service which could be included in the annual 'licensing' charge!! I suppose another reason for the 'upgrade' is to continue receiving fixes.

Al ex · « **Reply #26 on:** July 31, 2014, 03:22:01 pm »

Quote from: residentour on July 30, 2014, 03:23:59 pm

. Oh I thought got a good deal.

As a matter of fact, MC is in any case a good deal

6233638 · « **Reply #27 on:** July 31, 2014, 03:34:40 pm »

Quote from: mpffffhhhh on July 31, 2014, 02:01:13 pm

i read that you are working with the ponopeople.
i ordered a pono player and now i am asking if i have
to buy the new version here or it will be included
in the pono package?

If I had to guess, there probably won't be any video support in the Pono player.

JimH · « **Reply #28 on:** July 31, 2014, 03:35:51 pm »

Quote from: Triplefun on July 31, 2014, 03:19:58 pm

... can you please at least make a list of the key changes and or new features that will be made available in MC20.

We have an internal list of changes we'd like to make, but we haven't published anything yet.

Alobar · « **Reply #29 on:** July 31, 2014, 04:04:54 pm »

Quote from: Al ex on July 31, 2014, 03:22:01 pm

As a matter of fact, MC is in any case a good deal

Ditto. I just paid the price because I find many of the features of this media player (that I know about) are must haves and besides I really don't mind supporting software that is being actively improved from version to version, especially for this price. Looking forward to MC 20 for the song linking feature alone!

jtwrace · « **Reply #30 on:** July 31, 2014, 04:51:08 pm »

I am continually amazed at how many people will complain over $20 (cost of upgrade) but yet will spend insane amounts of money on silly things. Do you people have any idea how many hours are spent developing these tools? It's INSANE! Look at how many people Jim has and I'm sure he would like to have more. Personally, I'd rather pay $20 every year than a massive lump sum upfront for good. At least now, at any time you can opt out and not upgrade and what you have works until it's not supported anymore.

Keep up the great work JRiver!

kstuart · « **Reply #31 on:** July 31, 2014, 05:07:28 pm »

Wow - in one year, JRiver Media Center will be able to drink legally !

Fex · « **Reply #32 on:** July 31, 2014, 05:19:20 pm »

Quote from: Alobar on July 31, 2014, 04:04:54 pm

Ditto. I just paid the price because I find many of the features of this media player (that I know about) are must haves and besides I really don't mind supporting software that is being actively improved from version to version, especially for this price. Looking forward to MC 20 for the song linking feature alone!

Ditto?
Dito.
I did it, no question.

Vizsla1086 · « **Reply #33 on:** July 31, 2014, 05:21:36 pm »

Web page refuses to recognize valid registration code for version 19 when I try to purchase upgrade. The registration info came straight from JRiver.

I'm stumped here. How can I go about buying the upgrade if wevsite won't recognize my registration code?

JimH · « **Reply #34 on:** July 31, 2014, 05:41:59 pm »

Quote from: Vizsla1086 on July 31, 2014, 05:21:36 pm

Web page refuses to recognize valid registration code for version 19 when I try to purchase upgrade. The registration info came straight from JRiver.

I'm stumped here. How can I go about buying the upgrade if wevsite won't recognize my registration code?

Make sure you're on the right page. Windows or Mac. There is a link at the top of the instructions page for both.

JimH · « **Reply #35 on:** July 31, 2014, 05:47:40 pm »

Quote from: Alobar on July 31, 2014, 04:04:54 pm

Ditto. I just paid the price because I find many of the features of this media player (that I know about) are must haves and besides I really don't mind supporting software that is being actively improved from version to version, especially for this price. Looking forward to MC 20 for the song linking feature alone!

Thank you very much. You and others who feel similarly are inspiring for us. We're honored and grateful that you feel that way.

gryph · « **Reply #36 on:** July 31, 2014, 08:02:04 pm »

Quote from: Alobar on July 31, 2014, 04:04:54 pm

...I really don't mind supporting software that is being actively improved from version to version, especially for this price. Looking forward to MC 20 for the song linking feature alone!

Same! As someone involved professionally in trying to get people to buy stuff my company sells, I am embarassed how quickly I hit the Purchase link .. but I really do want to support ongoing development. That's what I'm buying in to, not just the feature list

SoulGrinder · « **Reply #37 on:** August 01, 2014, 02:29:25 am »

Hello Jim,

Would you mind shooting me an email when you have a spare moment? I have a couple of questions id feel more comfortable dicussing privately. [ removed ] Thank you in advance for the inconvenience.

Peace,

M. Scott Harlan ( SoulGrinder )

JimH · « **Reply #38 on:** August 01, 2014, 06:51:42 am »

We try to keep discussion public so that one answer can help many. Please ask here. But don't post your license.

royal · « **Reply #39 on:** August 01, 2014, 11:50:59 am »

I received an email about a special pre order price of $18.98 for V20. I click on the link in the email, .../upgrade to mc20 and it takes me to the “upgrade to mc20 page”, here it provides another link to the “download page” but the download here is for MC 19.0.146 (which I am already using) NOT 20 but seeing no other choice I click that link and it downloads ver 19.0.146. I am not asked for any payment info for version 20. I don't get it???

JimH · « **Reply #40 on:** August 01, 2014, 12:04:42 pm »

The latest available is currently MC19. MC20 builds will start to appear in a few weeks.

The MC20 license works with both MC19 and MC20.

royal · « **Reply #41 on:** August 01, 2014, 12:13:23 pm »

so I will be asked for the $18.98 when 20 actually comes out?

JohanJooste · « **Reply #42 on:** August 01, 2014, 01:32:13 pm »

Hi Guys, what is the release date for MC20 please? Tx

Matt · « **Reply #43 on:** August 01, 2014, 01:39:24 pm »

Quote from: JohanJooste on August 01, 2014, 01:32:13 pm

Hi Guys, what is the release date for MC20 please? Tx

Development will happen over the next year. Your feedback is appreciated.

A first release will be available in a few weeks.

JimH · « **Reply #44 on:** August 01, 2014, 01:46:34 pm »

Quote from: royal on August 01, 2014, 12:13:23 pm

so I will be asked for the $18.98 when 20 actually comes out?

You can purchase an upgrade now for $18.98. The price is normally $26.98.

Bigguy49 · « **Reply #45 on:** August 01, 2014, 03:04:10 pm »

OK, just read the upgrade page and I am confused.

I own MC18 and, while I had considered upgrade to MC19, decided to wait for MC20. I read now that I need to purchase MC19.

Can you please be more specific as to what I need to do and purchase to get MC20. Please do not just refer me to the upgrade page as I find it very confusing. Hopefully I am not the "Lone Ranger" in this regard.

Thank you in advance.

Frank

JimH · « **Reply #46 on:** August 01, 2014, 03:16:08 pm »

You don't need to purchase MC19. You can buy an MC20 license as an upgrade from MC18. You can use that license with either MC19 or MC20 (when available).

Try reading the instructions again. Tell me what confused you if you can.

Gl3nn · « **Reply #47 on:** August 01, 2014, 09:25:26 pm »

Upgraded.

Congratulations on another year of accomplishment despite adversity. Bravo! Looking forward to the next 12 months.

Question: I got a "license successfully installed" so that's good but is there a way to tell within MC19 that the newer license is there for the upcoming MC20? Just wondering (and always a bit paranoid when upgrading or installing anything!

).

kilcaragh · « **Reply #48 on:** August 02, 2014, 06:24:10 am »

Just checking before I update will the new builds of MC20 continue to support Windows XP and kernel streaming

No answer yet ?

I have been using your software since MC17 and it has worked perfectly playing flac files of CD rips and downloaded Hi Res files exclusively

If there is any doubt about supporting XP I will stick with MC19

Thanks for a truly great player

JimH · « **Reply #49 on:** August 02, 2014, 07:21:40 am »

Quote from: Crescent on August 01, 2014, 09:25:26 pm

Upgraded.

Congratulations on another year of accomplishment despite adversity. Bravo! Looking forward to the next 12 months.

Question: I got a "license successfully installed" so that's good but is there a way to tell within MC19 that the newer license is there for the upcoming MC20? Just wondering (and always a bit paranoid when upgrading or installing anything! ).

Thanks. If you installed the license with MC19, MC20 will find it.

INTERACT FORUM

Author Topic: Questions about Upgrading? (Read 55360 times)

TCube

TCube