Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[bugeyed]

I apologize if this has been covered. I searched with no joy.
Using JRiver MC19, Windows 8.1, Chrome browser & AQ Dragonfly 1.0.
I can view the videos that are posted in Facebook without a problem. If I start JRiver MC19, I can still view videos. If I start playing music, the video freezes. If I poke the progress bar in video, it plays another second & freezes. If I stop music, same freezing. If I close MC19, the video will play again. Is there something I can do to fix this? I can provide hardware info if needed. I did notice that I need to change some settings in Win 8.l 'cause my Dragonfly changes to Magenta when I play audio in Windows, but it's Green when playing MC19.
Thanks for your attention to this,
kev
P.S. Just checked Youtube & same.

[bugeyed]

Bump. I was hoping that someone would respond to my question as I understand that this is a "support" forum. Is no-one else experiencing this and are those who have answers not reading these posts? Please advise me on the best way to get some support!

Thanks,
kev

[JimH]

Are you using WASAPI in exclusive mode?  That means that only one program has access to the sound device.

[Arindelle]

ah Jim beat me to it

You have set up JRiver in exclusive mode probably (which is good for quality). However, and I'm just assuming here as your post its is not obvious, that you are listening to music and flipping to an outside program like a browser to watch videos off FB and Youtube?  If so the video should still play but not the audio, as this is handled "exclusively" by JRiver if I'm right about your config. Try manually hitting the "stop" button, which will clear the playing now.

You can watch Youtube within JRiver and you will not have this problem (through Connected Media under Viedo on the tree. Other net streaming, at present, you would have to do through loopback (Open Live under file) to play within jriver, although some websites will work out of the box for audio (eg Grooveshark, using Connected media under Audio).

Or maybe I have not understood your problem??

I was hoping that someone would respond to my question as I understand that this is a "support" forum. Is no-one else experiencing this and are those who have answers not reading these posts? Please advise me on the best way to get some support!

read this http://yabb.jriver.com/interact/index.php?topic=43159.0. Understand this is a weekend in August, and is volunteer based.  Anyway, just bump "nicely" and be more specific what you would like to achieve and you'll get help.

Welcome to the forum

[fitbrit]

Please see the title of the thread. I have this problem too. The VIDEO FREEZES after 1 second. This did not use to be the case. You could still play video silently, but in recent builds the video itself freezes after one second. If you move the video back a tiny (or any) amount it will again play for one second.
Even if the MC music or video is paused, it will affect the video playback in FB or YouTube.

[bugeyed]

Thanks all for the responses. Yes, you are correct about my config. WASAPI in exclusive mode, as audio quality is important to me. I do jump over to Chrome browser to check facebook & that's when the problem happens. Same as described by fitbrit. I must close MC19 completely before the video will run. Stopping playback doesn't help. At least I have a better understanding of what is happening, so maybe I can figure out how to do what I want to do. I would be OK with just seeing the video sans audio.

Thanks,
kev

[Arindelle]

hmm thought you were talking about the audio.  ok then I guess its a bug - just checked and I have the same issue in You Tube

If you press stop in MC and not pause the video will work but I had to reload the page in my browser.

[JimH]

Just uncheck exclusive.

[Arindelle]

Just uncheck exclusive.

or maybe set up a zone without exclusive checked that you can use when you want to do that, change back when you are done.

Got to admit I don't get why you guys like watching videos without the sound though 

[bugeyed]

or maybe set up a zone without exclusive checked that you can use when you want to do that, change back when you are done.

Got to admit I don't get why you guys like watching videos without the sound though 

Ha Ha Ha Actually I look at video links posted on Facebook & they are usually cute cat videos & such, so it's usually preferable to have no audio.

kev