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Author Topic: MC 22 stopped working for me  (Read 2085 times)

CaptainSensible

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MC 22 stopped working for me
« on: March 07, 2017, 12:37:36 pm »

Hi
I have MC 22 on my 64bit Win7 laptop.
Since MC updated itself yesterday, when I try to start it I get the error message:-
"Media Center was installed for a different operating  system.
Please reinstall Media Center."

I've tried uninstalling, downloading again and reinstalling but still get the error.
I've also tried Windows' Program Compatibility troubleshooting options.
Please help!
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Spike1000

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Re: MC 22 stopped working for me
« Reply #1 on: March 07, 2017, 02:01:40 pm »

This can occur when Windows has had a significant upgrade (eg a Windows 10 incremental version upgrade). It's normally fixed by installing MC over the top of itself. In that case there's no need to uninstall or use the program compatibility settings. . .

Do you think this is what you've experienced or has something else happened?

Spike

CaptainSensible

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Re: MC 22 stopped working for me
« Reply #2 on: March 07, 2017, 04:41:28 pm »

Thanks.
No, I've not had any Windows updates, just MC.
I don't think anything else has happened.....
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CaptainSensible

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Re: MC 22 stopped working for me
« Reply #3 on: March 07, 2017, 04:56:27 pm »

PS
I still have MC 21 on the laptop and that's working fine.
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Matt

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Re: MC 22 stopped working for me
« Reply #4 on: March 07, 2017, 07:21:04 pm »

Just reinstall MC22.  Make sure the installer isn't running in a compatibility mode or else that will lie about the OS.
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Matt Ashland, JRiver Media Center

CaptainSensible

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Re: MC 22 stopped working for me
« Reply #5 on: March 08, 2017, 04:25:19 am »

Thanks for your help.
I don't know what had happened but I've managed to get it working again now.
Regards
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