Topic: UPGRADE: Prices and Help for MC27 (Read 80602 times)

Jake81 · « **Reply #50 on:** July 22, 2020, 12:09:06 pm »

Same problem here, different browsers, different creditcards and paypal.

JohnT · « **Reply #51 on:** July 22, 2020, 01:44:58 pm »

For everyone getting the "Please check with your credit card issuer (error 34398)" error, please try again. There was a glitch with our system and it's been fixed now. Sorry for the hassle!

JimH · « **Reply #52 on:** July 22, 2020, 01:45:42 pm »

Quote from: Jake81 on July 22, 2020, 12:09:06 pm

Same problem here, different browsers, different creditcards and paypal.

Please try again.

bem001 · « **Reply #53 on:** July 22, 2020, 02:08:16 pm »

Worked for me now, thanks

Alpengreis · « **Reply #54 on:** July 22, 2020, 02:22:08 pm »

Quote from: JohnT on July 22, 2020, 01:44:58 pm

For everyone getting the "Please check with your credit card issuer (error 34398)" error, please try again. There was a glitch with our system and it's been fixed now. Sorry for the hassle!

Worked here too now. Thank you for clarification and fast fix!

wkbcff · « **Reply #55 on:** July 22, 2020, 03:45:11 pm »

I was able to purchase it with PayPal.
Double-clicking the mjr file says "License installed".
Is there anything else I can do?

tiggerkater · « **Reply #56 on:** July 23, 2020, 04:07:43 am »

hi there,

i am long time user of jriver on my windows htpc and i do update regularly.
i will perhaps start a raspberry project with jriver and/or will install install jriver on my mac, too.

for mac (eg) do i have to buy jriver, and after that i could use a master license upgrade? is this right? or can i buy a master license upgrade and are able to activate a trial version on my mac (or the raspberry)?

thanks for your help.

Jake81 · « **Reply #57 on:** July 24, 2020, 12:15:50 am »

Worked for me now, thanks

Sjettepet · « **Reply #58 on:** July 24, 2020, 02:52:57 am »

Worked fine now. Paid through Paypal for my new Windows license. This is the first update however in which I don't have a clue what I will get for my money.

st1 · « **Reply #59 on:** July 28, 2020, 09:57:28 am »

Thanks for the offer email. Keep on the good work

ebjarrell · « **Reply #60 on:** July 29, 2020, 08:23:25 am »

Just tried to upgrade from MC24 and the purchase went OK. However, when I double-click to install MC27 I get a message that Your License File is for a different product.

Awesome Donkey · « **Reply #61 on:** July 29, 2020, 08:29:34 am »

Quote from: ebjarrell on July 29, 2020, 08:23:25 am

Just tried to upgrade from MC24 and the purchase went OK. However, when I double-click to install MC27 I get a message that Your License File is for a different product.

Install the latest MC26 build and it'll accept the MC27 license.

Randy2 · « **Reply #62 on:** July 29, 2020, 12:26:31 pm »

Hi, I tried to restore my licence on this page but didn't work.
https://rover.jriver.com/cgi-bin/restore_email.cgi?displayemail=1
My e-mail address is correct besides I remember that I have done this before.

JimH · « **Reply #63 on:** July 29, 2020, 12:35:03 pm »

You need to use the Restore Page:

https://rover.jriver.com/cgi-bin/restore.cgi

DrMickey · « **Reply #64 on:** July 29, 2020, 03:41:32 pm »

I need 2 seats for the 27 update; one each for my laptop and desktop. I cannot find a provision to request more than one seat. Any help would be appreciated.

JimH · « **Reply #65 on:** July 29, 2020, 04:44:17 pm »

Quote from: DrMickey on July 29, 2020, 03:41:32 pm

I need 2 seats for the 27 update; one each for my laptop and desktop. I cannot find a provision to request more than one seat. Any help would be appreciated.

You can use one license on all your machines (within reason).

Use the Install Key for the second machine. Details:

https://wiki.jriver.com/index.php/Restoring_a_License

Liquid Snake · « **Reply #66 on:** August 02, 2020, 02:32:07 pm »

Can I ask for link to a page where I can read what each version has to offer? I am using MC 24 and I just don't know why should I consider purchasing an upgrade.

Awesome Donkey · « **Reply #67 on:** August 02, 2020, 02:48:55 pm »

Here's all the release notes for MC25 and MC26.

https://wiki.jriver.com/index.php/Release_Notes_MC25
https://wiki.jriver.com/index.php/Release_Notes_MC26

Awooof77 · « **Reply #68 on:** August 03, 2020, 11:05:27 am »

I am licensed user of JRiver vers. 26.098. I purchased upgrade license code for vers 27 yesterday. Have code in my email. I understand 27 not available for a few months.
Do I wait to enter new code until then or write over existing license?
Thanks

JimH · « **Reply #69 on:** August 03, 2020, 11:09:48 am »

You could wait for MC27. Thanks for your purchase.

MrGrymReaper · « **Reply #70 on:** August 04, 2020, 03:25:54 pm »

You don't know how difficult it will be to get JRiver Media Center 27 onto the new Apple Silica based Macs on the new MacOS? It may be worth considering signing up for "Universal App Quick Start Program" which will enable you to get a developer version of the new mac out to you. You can then utilise it to get started with the work also consider the Rosetta 2 technology on new Apple Silicon based macs.

Just something for you to consider in regards to getting ready for the new Apple Macintosh computers.

hkurtz5 · « **Reply #71 on:** August 06, 2020, 04:48:23 pm »

I just bought an upgrade for $19.95 and it states that the key I just purchased is not for the version of MC26 I have, and since this is Yabber JRiver's perverse form of support does not show how to post easily I thought I just and to this posting under license issues. Well, I've got an issue, and if someone (thing) can contact me at, hkurtz5@comcast.net, I'd appreciate the effort.

bebe · « **Reply #72 on:** August 06, 2020, 05:10:02 pm »

I already have a license and therefor also already have a login. The upgrade process takes me to a page where I'm signing for the first time -- as if I don't already have a login. Did someone not think this through for the rest of us existing apostles?

JimH · « **Reply #73 on:** August 06, 2020, 05:49:16 pm »

Quote from: bebe on August 06, 2020, 05:10:02 pm

I already have a license and therefor also already have a login. The upgrade process takes me to a page where I'm signing for the first time -- as if I don't already have a login. Did someone not think this through for the rest of us existing apostles?

It just asks for your email address and also asks you to choose a password. Why is that a problem? You might have changed your email address or want to use a different one.

bebe · « **Reply #74 on:** August 07, 2020, 01:13:27 am »

Uh, it says please choose a passsword. Nevermind ...

terri ball · « **Reply #75 on:** August 08, 2020, 03:59:51 am »

Hi,
I'm on Win10, MC23, just bought an upgrade with Paypal as per instructions in OP.
When I try to install I get msg "your license file is for a different product".

Through the FAQ I found this page https://wiki.jriver.com/index.php/Paypal
There I get msg "Unable to find transaction ID or e-mail address."

JimH · « **Reply #76 on:** August 08, 2020, 07:17:38 am »

Quote from: terri ball on August 08, 2020, 03:59:51 am

Hi,
I'm on Win10, MC23, just bought an upgrade with Paypal as per instructions in OP.
When I try to install I get msg "your license file is for a different product".

Download and install MC26.0.98 or higher. Then restore your license. It's not a Paypal problem.

terri ball · « **Reply #77 on:** August 08, 2020, 11:26:41 am »

Thanks.

nrcyclist · « **Reply #78 on:** August 09, 2020, 12:15:45 pm »

I’m sure I missed it, but can someone direct me that he list of enhancements in 27 Vs 26. I’m offered a discount to us grade, but I have no idea what I’m getting for my money.

JimH · « **Reply #79 on:** August 09, 2020, 12:36:12 pm »

There's no public list yet.

xeroian · « **Reply #80 on:** August 12, 2020, 11:15:26 am »

Jim,

I started at about MC17 and the email address I used then and for upgrades until the end of 2018 was @talk21. I then switched to @gmail and upgraded to MC24/5.

However I notice that all of your upgrade offers are still sent to @talk21 not @gmail. My thinking is that you might make more sales if you wrote to people’s current email addresses rather than ones they might have discarded years ago.

Ian

JimH · « **Reply #81 on:** August 12, 2020, 11:21:08 am »

Quote from: xeroian on August 12, 2020, 11:15:26 am

I started at about MC17 and the email address I used then and for upgrades until the end of 2018 was @talk21. I then switched to @gmail and upgraded to MC24/5.

Unless you unsubscribed, you should have received recent email to your forum gmail address. Try a search for jriver.com in your spam folder.

rudyard · « **Reply #82 on:** August 13, 2020, 08:37:43 am »

Hi guys, I want to buy jriver but how and can I pay with euro's? I don't know how paypal works anyway. Please give me some advice. Thanks!

JimH · « **Reply #83 on:** August 13, 2020, 08:43:54 am »

Paypal will charge you in Euros and pay us in dollars. The exchange rate is about $1.18 per Euro.

JRod · « **Reply #84 on:** August 13, 2020, 04:36:25 pm »

I bought the Mac version a while back and decided to purchase the universal license with these latest discount offers. Purchased the upgrade on July 29th. Checking my credit card account last week I noticed that I was charged again on Aug 1st. I called and spoke to the lady in accounting And she told me she would fix it but it may take a few days. She indicated that there was some sort of issue with Safari on the Mac. Satisfied that it would be taken care of as I hung up. Today I looked at my account again and not only did she not fix the issue but I was charged again for the 3rd time on Aug 7. This is getting old. You may be having an issue with Safari but no other company seems to have this problem with the many purchases I've made while in Safari lately. Please fix!

LennyM · « **Reply #85 on:** August 14, 2020, 10:10:17 am »

Something I asked on the MC23 board,.

I have MC23. What do I get in MC27 that I don't already have, or that works better?

Thank you.

Awesome Donkey · « **Reply #86 on:** August 14, 2020, 10:17:09 am »

Quote from: LennyM on August 14, 2020, 10:10:17 am

I have MC23. What do I get in MC27 that I don't already have, or that works better?

You'd have to look at the release notes for MC24, MC25 and MC26 to see what features was added in those versions. A list of new features in MC27 hasn't been announced yet.

https://wiki.jriver.com/index.php/Release_Notes_MC24
https://wiki.jriver.com/index.php/Release_Notes_MC25
https://wiki.jriver.com/index.php/Release_Notes_MC26

Also these "New in..." posts list some of the new features for each version.

https://yabb.jriver.com/interact/index.php/topic,114527.0.html
https://yabb.jriver.com/interact/index.php/topic,119217.0.html
https://yabb.jriver.com/interact/index.php/topic,123122.0.html

yop16 · « **Reply #87 on:** August 16, 2020, 10:34:33 am »

finaly im upgrade my old licence to jriver 27 master, my idea is credate a server with a windows pc and a pi make stream this is the reason to buy the master licence, thx for all

dac2020 · « **Reply #88 on:** August 18, 2020, 06:57:10 pm »

Quote from: Awesome Donkey on July 14, 2020, 05:13:31 am

Actually I think that wording is a mistake, as MC27 hasn't been released yet and it'll probably be several months until it is.

In the meantime, MC27 licenses will work fine with the latest MC26 builds, e.g. MC 26.0.98.

Hello, I am using MC25. If I purchase the MC27 upgrade, should I continue to use MC25 until the MC27 is available, or if I download MC26, assuming there is a trial version, will the MC27 upgrade license work with the trial version MC26 whiling waiting for MC27?

If I continue to use MC25 and wait, will I be able to upgrade from MC25 to MC27 and use the upgrade license?

Sorry if the same question have been answered before, in that case I'll do a better search.

Thank you.

JimH · « **Reply #89 on:** August 18, 2020, 07:26:44 pm »

You could do either, but you can download MC26 and use the MC27 license with it.

pjbendik · « **Reply #90 on:** August 20, 2020, 06:37:13 pm »

Hi! I am new to this forum. I just upgraded from MC 22. I bought the upgrade for Mac. I paid the $19.95 and got a receipt. I got the key - but the app shows as MC 26. There is nothing that shows for MC 27. Can you please help me understand what this is not changing to MC 27?

Thank you,
Paul

Awesome Donkey · « **Reply #91 on:** August 20, 2020, 06:51:53 pm »

MC27 isn't out yet. If you're using the latest version of MC26, 26.0.998 or higher, it'll work with the MC27 license until MC27 is out.

pjbendik · « **Reply #92 on:** August 21, 2020, 03:37:44 pm »

Thank you....so, since I paid to upgrade to MC27, I should get it for free when it comes out?

Thanks for the prompt response!

Awesome Donkey · « **Reply #93 on:** August 21, 2020, 03:42:35 pm »

Yes, once MC27 is released you'll be able to download and use it with your already purchased MC27 license.

JimH · « **Reply #94 on:** August 21, 2020, 08:49:58 pm »

Where is MC27?
https://yabb.jriver.com/interact/index.php/topic,126045.0.html

phakung0710 · « **Reply #95 on:** August 26, 2020, 12:34:40 am »

Hi,I use MC23 for windows ; If i want UPGRADE to MC27 for window and ios ; Howmuch
Thankyou

Awesome Donkey · « **Reply #96 on:** August 26, 2020, 03:36:42 am »

Media Center isn't available on iOS. JRemote is on iOS but it's a separate remote app for Media Center and it's a separate purchase.

As for how to do it, read the first post of this topic on the first page.

Howard Parrish · « **Reply #97 on:** August 26, 2020, 05:18:50 pm »

So, just for clarification, I am a FNG; just purchased JRiver today, but the upgrade notification came out while I was in the trial period, and of course, I could not upgrade.

The license I got is sitting on my desktop, and its title is
Media Center27 Master-509577 (1)

But when I open the Properties it says MediaCenter.26.Registration(.mjr)

Question becomes, then:
Will I get MC-27 when it is available?
Or, do I (after having just purchased Media Center) have to pay for an upgrade later?

Thanks for your consideration.

JimH · « **Reply #98 on:** August 26, 2020, 05:31:12 pm »

Please read this:
https://yabb.jriver.com/interact/index.php/topic,126045.0.html

Howard Parrish · « **Reply #99 on:** August 27, 2020, 08:40:39 pm »

I had seen this; it is not definitive, thus prompting the question.

Yes, I have to spend more later to get 27.
No, I spent what I need to as the license name suggests.

I just posed a question...nothing more.

INTERACT FORUM

Author Topic: UPGRADE: Prices and Help for MC27 (Read 80602 times)