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[JimH]

It's on the Download Page.

An MC28 license will also work with the latest releases of MC27 (27.0.79 or higher).

If you purchase an MC upgrade now, you will receive an MC28 license that also works with MC27.0.79 or higher. 

How to Upgrade.

New in MC28

[arizonajoe]

I've been buying MC since MC22 and do not hesitate to recommend it as SOTA whenever I'm asked what I use to organize and play my media.  Unfortunately, I was in Italy since mid-April and just got back, missing the pre-order period.  I got plenty of notifications of the sale, but the hotels where I stayed were blocking the transaction. American Express said it was not them, but apparently the DNS service that these Italian hotels use sometimes does not allow credit card transactions with some vendors.  So I bit the small bullet and paid the small up-charge for the Master license.  That is how important your software is to me.  I will confess that I actually thought I had until May 28th to get the best deal, but I was careless (and busy with meetings and family) and saw MC28 as May28.  I think that drinking delicious wine from Tuscany with my meals most days contributed to this error. 

As an aside:
Since I assembled my own media server at home, and use Archlinux and Plasma/KDE with an older Haswell processor, I find that Linux is better suited when it comes to preventing (or reducing greatly) any audio dropouts.  I can "force the processor to give JRiver its undivided attention" by suppressing other processes during program material play.  In Windows, I encounter an occasional dropout when an errant background system calls for the processor to do something.  Even following the advice that Steinberg* has on their Digital Audio Workstation site regarding tuning Windows 10 does not completely eliminate dropouts. (NVIDIA cards' Windows software can cause these dropouts, but the proprietary NVIDIA Linux drivers don't seem to do this.)

* = http://HTTP://helpcenter.steinberg.de/hc/en-us/articles/360008589880-Windows-10-How-to-set-up-and-optimize-a-Digital-Audio-Workstation-DAW-

[lgoldstein01]

If v28 is not out yet, why are you already selling upgrades as if it's available today? This isn't the way. I paid for an upgrade with the full expectation that version would be available immediately. I'm a long-time user but this make me wonder if I should be doing business with JRiver.

[Awesome Donkey]

If v28 is not out yet, why are you already selling upgrades as if it's available today? This isn't the way. I paid for an upgrade with the full expectation that version would be available immediately. I'm a long-time user but this make me wonder if I should be doing business with JRiver.

Pre-orders and releases of new major versions have always worked this way, there's a topic about JRiver's business model here: https://yabb.jriver.com/interact/index.php/topic,81987.0.html

[JimH]

If v28 is not out yet, why are you already selling upgrades as if it's available today? This isn't the way. I paid for an upgrade with the full expectation that version would be available immediately. I'm a long-time user but this make me wonder if I should be doing business with JRiver.

The email is clear about this, but I'm sorry you misunderstood.  Early releases will begin about July 1.

[Matt]

Where No Man Has Gone Before

For the bold, the daring, here's JRiver.

[SkGe]

I'm scared and yet intrigue to download that version

[MagerClab]

I'm scared and yet intrigue to download that version

I downloaded it. Installs, seems to work - and I *seem* to be the the same guy as before.

...wondered though as there was no official annoncement on compuserve 🤣

[MGD_King]

Downloaded, installed, and uninstalled MC27. How's that for bold and daring? 

[Cinelder]

Where No Man Has Gone Before

For the bold, the daring, here's JRiver.

When trying to install, I keep getting error message that my license has expired and would I like to restore it by using my registration code.  (I have MC 27 v. 28 (64-bit) with the dual MC 27/28 license installed).  I've done that, tried restoring the license from the mjr file I received, but while I get a confirmation it has been restored, get the same error message and prompt when I try to install MC 28.

Please advise.

[JimH]

Cinelder,
Please read this:
https://yabb.jriver.com/interact/index.php/topic,129370.0.html

Use the topic linked there for license questions. 

The Install Key is only good for 14 days.  Then you must restore and you must have the version that matches your license installed.

[Cinelder]

Cinelder,
Please read this:
https://yabb.jriver.com/interact/index.php/topic,129370.0.html

Use the topic linked there for license questions. 

The Install Key is only good for 14 days.  Then you must restore and you must have the version that matches your license installed.

Thanks - I used the version of the mjr file I received by e-mail and it worked this time.

[Cinelder]

On the HTPC I'm using, Netflix doesn't work on Edge - All is well until I try playback, then I get sound but no picture - a black screen.  This behavior seems to be related to the Edge and Chrome browsers and I suspect might be some kind of DRM-related feature to prevent screencaps.  If I play Netflix outside of MC 28 through the Firefox browser all works normally with Netflix - picture and sound.  I tried watching Netflix inside of MC 28 by manually adding the URL to MC 28 streaming, and get the same response - sound, but black screen picture. 

Any advice most welcome.

[JimH]

On the HTPC I'm using, Netflix doesn't work on Edge - All is well until I try playback, then I get sound but no picture - a black screen.  This behavior seems to be related to the Edge and Chrome browsers and I suspect might be some kind of DRM-related feature to prevent screencaps.  If I play Netflix outside of MC 28 through the Firefox browser all works normally with Netflix - picture and sound.  I tried watching Netflix inside of MC 28 by manually adding the URL to MC 28 streaming, and get the same response - sound, but black screen picture. 

Did you follow the instructions in the Netflix threads?

https://yabb.jriver.com/interact/index.php/topic,129325.0.html

https://yabb.jriver.com/interact/index.php/topic,129368.0.html

What country?

What movie?  I can try it.

[Cinelder]

Did you follow the instructions in the Netflix threads?

https://yabb.jriver.com/interact/index.php/topic,129325.0.html

https://yabb.jriver.com/interact/index.php/topic,129368.0.html

What country?

What movie?  I can try it.

First, thanks very much for responding.  I'm in Canada.  It seems to affect all videos, I've tried (the first I tried was the first I saw - Episode 1 of "Marseille").  I think the issue is actually related to hardware acceleration.  After I manually disabled hardware acceleration in the Chrome browser settings, sound and picture work normally.  The same fix works for Edge - manually disable hardware acceleration in Settings.

I know there's a couple of option switches for that in MC's General Video Settings (Tools/Options/Video/Hardware accelerate video decoding where possible, Optimize hardware decoding for performance), but clearing those boxes does not seem to make any difference in the embedded Edge browser in MC. 

If hardware acceleration is causing the problem in MC, is there another way for a user to disable it to change the behavior in the embedded browser or is there a way to add that feature to MC 28?

[Awesome Donkey]

Hardware acceleration for videos is usually handled by your computer's GPU, which web browsers do use if you have the option enabled. You might check and see if there's any GPU driver updates.

Also you're using Windows 10, right?

[Cinelder]

Hardware acceleration for videos is usually handled by your computer's GPU, which web browsers do use if you have the option enabled. You might check and see if there's any GPU driver updates.

Also you're using Windows 10, right?

Thanks very much for the suggestion, but I updated my GPU drivers (NVIDIA Geforce RTX 2060) before having a go at browser settings.  Yes, I'm using Windows 10. 

[JimH]

It's at the top of this board now.

https://yabb.jriver.com/interact/index.php/topic,129785.0.html

[digitaldude]

Purchased upgrade mc 28 from 27 in july was ok. But now when I try to restore it, you are sending me license for my old mc27. >mjr for 28 on pc but is now over 14 days. Gave paypal Ref number and email but says there is nothing there, so i have paid for nothing great work, please help.

[JimH]

Purchased upgrade mc 28 from 27 in july was ok. But now when I try to restore it, you are sending me license for my old mc27. >mjr for 28 on pc but is now over 14 days. Gave paypal Ref number and email but says there is nothing there, so i have paid for nothing great work, please help.

You used a different email address for MC28.