INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Blu-ray Problem  (Read 915 times)

audioriver

  • Citizen of the Universe
  • *****
  • Posts: 514
Blu-ray Problem
« on: February 01, 2024, 11:09:26 am »

Installed v32 first time today. V31 was not present, I imported my previously saved library.

The one thing I quickly noticed is that MC crashes instantly (its processes disappear) when trying to play a Blu-Ray. Tried BD folders and mounted ISO, not an actual disc. The same occurs on all three Red October modes.

Not using Defender - also tried disabling my security software. Didn't see any prompts/warnings from there. Never had this particular issue with previous MC versions on the same machine. Standard video playback works, DVD too.

MC 32.0.8 64-bit.

I attach a screenshot of what has been downloaded in the Plugins folder:
Logged
Windows 10 Pro x64

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: Blu-ray Problem
« Reply #1 on: February 01, 2024, 11:34:42 am »

Take a look at the Blu-ray topic on the wiki.  You may need to install other software.
Logged

audioriver

  • Citizen of the Universe
  • *****
  • Posts: 514
Re: Blu-ray Problem
« Reply #2 on: February 02, 2024, 03:58:59 am »

This is unencrypted content that worked on all previous MC versions without extra software. There's nothing specific about MC32 in the wiki. As a test, I installed MC31 after having installed MC32. It crashes in the same way.

So, my question: has there been a recent update in the auto-downloaded components/plugins that are used for BD playback? Perhaps a newer version there is causing the crash.
Logged
Windows 10 Pro x64

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7804
  • Autumn shade...
Re: Blu-ray Problem
« Reply #3 on: February 02, 2024, 06:26:58 am »

There's a chance a firewall or something has blocked the download of the components MC usually downloads when attempting to play some video formats on a new, fresh install. Something to check to see if anything is being downloaded.
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

audioriver

  • Citizen of the Universe
  • *****
  • Posts: 514
Re: Blu-ray Problem
« Reply #4 on: February 02, 2024, 09:00:58 am »

I've posted my downloaded components right in the first post. I will delete them all and try again later.
Logged
Windows 10 Pro x64

audioriver

  • Citizen of the Universe
  • *****
  • Posts: 514
Re: Blu-ray Problem
« Reply #5 on: February 02, 2024, 11:49:33 am »

I have tried again with default MC settings. Did not import my previous library. Issue remains.

Components have been downloaded correctly. I found some discs that play normally. They are in the minority though. Around 7/10 discs crash MC instantly. The first disc I tried played normally, and that's why I said all components have been downloaded properly.

The issue only occurs in BD Menu Mode. Starting a BD in title mode, plays normally. Switching to Menu Mode crashes MC instantly.

I can only think as a cause a recently updated plugin that MC downloads and uses. But only you can tell me which that may be, and perhaps provide a previous version for me to try.

Since MC31 also crashes, I assume 31 and 32 download and use the exact same plugins. Please remember that these discs always played correctly in MC with no crashes, until recently.
Logged
Windows 10 Pro x64

Hendrik

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10931
Re: Blu-ray Problem
« Reply #6 on: February 02, 2024, 03:47:49 pm »

With crashes what we really need is the crash dump included with the log package. Otherwise there really isnt anything to go on right now.
Logged
~ nevcairiel
~ Author of LAV Filters

audioriver

  • Citizen of the Universe
  • *****
  • Posts: 514
Re: Blu-ray Problem
« Reply #7 on: February 03, 2024, 04:21:23 am »

Ok, just sent a log via email.
Logged
Windows 10 Pro x64

audioriver

  • Citizen of the Universe
  • *****
  • Posts: 514
Re: Blu-ray Problem
« Reply #8 on: February 09, 2024, 06:50:38 am »

Any updates?
Logged
Windows 10 Pro x64

audioriver

  • Citizen of the Universe
  • *****
  • Posts: 514
Re: Blu-ray Problem
« Reply #9 on: February 12, 2024, 05:46:25 pm »

I now noticed that sometimes (not always), a log file is created in the BD folder location by the Java Runtime Environment when the crash occurs. Just sent you one such log file at: logs at jriver dot com.
Logged
Windows 10 Pro x64

Hendrik

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10931
Re: Blu-ray Problem
« Reply #10 on: February 13, 2024, 11:27:28 am »

What kind of CPU do you have? The error contains references to illegal instructions, which might point to a build issue in one of the components.
Logged
~ nevcairiel
~ Author of LAV Filters

audioriver

  • Citizen of the Universe
  • *****
  • Posts: 514
Re: Blu-ray Problem
« Reply #11 on: February 13, 2024, 12:36:43 pm »

What kind of CPU do you have?

Replied via PM.
Logged
Windows 10 Pro x64

audioriver

  • Citizen of the Universe
  • *****
  • Posts: 514
Re: Blu-ray Problem
« Reply #12 on: February 22, 2024, 09:45:10 am »

Issue solved by MC 32.0.20. Thank you.
Logged
Windows 10 Pro x64
Pages: [1]   Go Up